Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Cons:
Pool was closed
Some rooms could use updates

Categories

Cleanliness
9.45
Chalets are clean and spacious.
Service
9.92
Managers are super helpful and attentive.
Location
10
Unbelievable position on the Lake, stunning views.
Room Quality
9.41
Spacious and comfortable accommodations.
Amenities
9.44
Heated pool and hot spas available.
Value for Money
9.4
Worth every penny spent.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
9.95
Overall enjoyable stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 03:37

Property Description

Stunning Lake Views
Enjoy breathtaking views of the lake from the terrace and balcony of The Retreat.

Luxurious Amenities
Indulge in the indoor pool, fully equipped kitchen, and flat-screen TV with streaming services during your stay.

Convenient Location
Situated close to Great Lake Convention Centre and just a short distance from Taupo's key attractions, The Retreat offers the perfect blend of serenity and accessibility.

Book your stay at The Retreat today to experience luxury and comfort in Taupo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.5
Based on 339 reviews
Cleanliness: 9.45
Service: 9.92
Location: 10
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 8.45
Overall Experience: 9.95
L
Lynda solo_traveller us
10
Pros:

Location was beautiful. Great space!

2026-07-03 via Nuitee
I
Inderpreet family_with_children nz
8
2026-07-01 via Nuitee
E
emily couple au
10
2026-06-30 via Nuitee
D
Dallas couple nz
9
We will definitely be back. One of the best dog friendly stays we’ve had.
Pros:

The views were exceptional and once the power cut was over it was very warm and cosy. A relaxing and calm vibe to the property. Anna was lovely to deal with.

Cons:

Looking tired but aware upgrading is happening.

2026-06-27 via Nuitee
M
Mary extended_group nz
9
Great really recommend The Retreat
Pros:

Location - the chalet was very spacious a little dated but ideal for friends or family to have time in Taupo

Cons:

Nothing everything about the location and facilities were great.

2026-06-26 via Nuitee
C
Chris couple nz
10
I would stay there again!
2026-06-26 via Nuitee
L
Lisa extended_group pf
9
Un lieu superbe si vous recherchez un logement cosy chaleureux et super bien aménagé
Pros:

C’était très propre
Confortable et tellement accueillant ! On se sentait comme à la maison

Cons:

Tout était juste parfait

2026-06-25 via Nuitee
R
Renu family_with_children in
9
Great view, location and well stocked chalet.
Pros:

The facilities were absolutely amazing. The chalet was very well stocked from the simplest things like salt and pepper to the heaters in the bathroom. The view was surreal.

Cons:

I would be being fussy but I if I would have to say something the Bathrooms could get a small upgrade. .

2026-06-22 via Nuitee
E
Eric extended_group nz
10
2026-06-21 via Nuitee
A
Arvind family_with_children in
10
It’s a shame we only spent one night! I would strongly recommend the property.
Pros:

Unbeatable location on the lakefront

2026-06-19 via Nuitee
J
Justin family_with_children nz
10
Pros:

Great Host, beautiful spot.

2026-06-18 via Nuitee
M
Maciela solo_traveller gb
10
Pros:

Amazing experience!!

2026-06-17 via Nuitee
若萌 solo_traveller cn
10
Pros:

风景优美 后院连接湖畔 房间格局合理

2026-06-17 via Nuitee
M
Mui Lee solo_traveller my
9
Beautiful relaxing stay in Taupo. Will look forward to returning in future.
Pros:

Beautiful water front facing property. Serene & lovely.

Cons:

The toilet fittings could do with an upgrade. Looking very worn & jaded.

2026-06-17 via Nuitee
R
Rose couple nz
10
The name Retreat is perfect for this place as it was so relaxing and a beautiful break away.
Pros:

The view from the room was so beautiful and even though the chalet was a little on the older side it was very clean, warm and comfortable

Cons:

Pool could be updated and a little more welcoming but this didn’t bother us as it is seperate from the chalet

2026-06-17 via Nuitee
M
MC family_with_children nz
10
Amazing and we recommend to anyone!
Pros:

Location was excellent! The chalet has this old school charm to it. I reckon our cabin number 6 had the best view. It would be an amazing summer getaway bach for sure. Planning to go back at some point this year or in the summer months hopefully with more people with us. The chalet also had everything we needed in terms of cooking utensils. Place was warm and cozy - got a bit too warm at one point (our own doing). Beds were comfy. Our babies enjoyed sleeping across each other in their separate room. Price is also reasonable - in the middle of winter. Annie and Mike were also very accommodating to our concerns. Thank you for an amazing stay.

Cons:

Most of the doors are creaky. It wasn’t a big deal though. My kids are good sleepers now.

2026-06-15 via Nuitee
H
Harpreet family_with_children nz
10
Pros:

Awesome

Cons:

Nothing

2026-06-13 via Nuitee
K
Kai Lin family_with_children sg
10
2026-06-13 via Nuitee
F
Finn couple nz
9
2026-06-11 via Nuitee
F
Fang family_with_children sg
10
2026-06-08 via Nuitee