Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Cons:
Pool was closed
Some rooms could use updates

Categories

Cleanliness
9.45
Chalets are clean and spacious.
Service
9.92
Managers are super helpful and attentive.
Location
10
Unbelievable position on the Lake, stunning views.
Room Quality
9.41
Spacious and comfortable accommodations.
Amenities
9.44
Heated pool and hot spas available.
Value for Money
9.4
Worth every penny spent.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
9.95
Overall enjoyable stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 03:37

Property Description

Stunning Lake Views
Enjoy breathtaking views of the lake from the terrace and balcony of The Retreat.

Luxurious Amenities
Indulge in the indoor pool, fully equipped kitchen, and flat-screen TV with streaming services during your stay.

Convenient Location
Situated close to Great Lake Convention Centre and just a short distance from Taupo's key attractions, The Retreat offers the perfect blend of serenity and accessibility.

Book your stay at The Retreat today to experience luxury and comfort in Taupo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.5
Based on 239 reviews
Cleanliness: 9.45
Service: 9.92
Location: 10
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 8.45
Overall Experience: 9.95
C
Crystal extended_group nz
10
Pros:

Must stay here when you come to Taupo!

2026-03-02 via Nuitee
P
Paul extended_group au
10
Best accommodation on our trip to New Zealand. Taupo is wonderful
Pros:

Great location. The views are stunning. Right on the Waterfront. Gardens were lovely and the outdoor chairs and tables by the lake were a nice touch. I would recommend to anyone

Cons:

Some minor maintenance issues. A freshen up would make it perfect.

2026-03-02 via Nuitee
B
Barclay couple sg
10
2026-03-02 via Nuitee
B
beiye family_with_children cn
9
2026-03-02 via Nuitee
P
Peter extended_group au
9
Highly recommended
Pros:

Quality of the facilities and Great Lake views

Cons:

Car park was very tight but manageable.

2026-03-01 via Nuitee
S
stickel couple us
10
2026-03-01 via Nuitee
K
Knight extended_group us
10
Pros:

Beautiful lakeside condo with a lovely deck. Primary bedroom was very spacious with an en suite bathroom.

2026-02-28 via Nuitee
L
Lars extended_group de
10
Es war fantastisch!
Pros:

Super Lage an der Flussmündung eingebettet in eine schöne Gartenanlage liegen diese schönen Häuser mit jeweils zwei Einheiten. Die Ausstattung lässt keine Wünsche offen. Obwohl es einen Türcode gab, wurden wir persönlich begrüßt und der Schlüssel überreicht. Die schöne große Holzterrasse mit Blick auf den Fluss haben wir gerne zum Frühstück genutzt.

Cons:

Wir hatten leider nur zwei Übernachtungen gebucht!

2026-02-27 via Nuitee
E
Ella family_with_children au
10
Amazing- highly recommend!
Pros:

Absolutely amazing place- stunning and unobstructed view of the lake. Extremely spacious and everything and anything we needed was there. Very easy check-in and check-out process, great communication. We were sad we weren’t staying longer!

2026-02-26 via Nuitee
V
Vinoth couple in
10
2026-02-25 via Nuitee
I
Ilan family_with_children il
10
Pros:

Excellent location, very spacious clean and comfortable

2026-02-25 via Nuitee
S
Sue couple gb
8
Pros:

Fantastic location and large space

Cons:

Very dated

2026-02-23 via Nuitee
H
Heather extended_group nz
9
Relaxing convenient place to stay in Taupo with sensational views.
Pros:

Wonderful views across the lake. Chalet very well equipped with clothes washing facilities as well as full kitchen. Great to have en suite bathrooms with both bedrooms.

Cons:

Nothing.

2026-02-22 via Nuitee
M
María José family_with_children cl
9
2026-02-22 via Nuitee
S
Sylviane extended_group fr
10
Pros:

L'ensemble de chalets est magnifique avec une vue directe sur le lac. Tout y est fait pour le confort, de l'agencement à l'équipement é passant par la literie. Nous avons aussi pu profiter du jacuzzi et de la piscine. Dommage ce n'était que poir 1 nuit.

2026-02-13 via Nuitee
I
Ian couple gb
10
Pros:

Great location and views lovely.

Cons:

Ww didn't stay long enough

2026-02-11 via Nuitee
S
sharon extended_group gb
10
2026-02-11 via Nuitee
C
Cornelia couple de
3
Abgewohnt und dreckig mit Superlage
Pros:

Traumhafte Lage. Sehr ruhig. Toller Blick auf den See

Cons:

Nicht sauber. Alt und abgewohnt. Schimmel in den Bädern. Kein gutes Management bzgl Sauberkeit, Aufmerksamkeit und Reparaturfreudigkeit. Zum Beispiel lockere Schrauben an den Terrassenmöbeln, lockerer Türgriff am Bad, uralter Schmutz auf den Terrassenmöbeln und zum Beispiel der Regaltür unter der Küchenspüle.

2026-02-10 via Nuitee
W
Wilson-Davey solo_traveller nz
10
2026-02-10 via Nuitee
M
Martin extended_group de
10
2026-01-30 via Nuitee