Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Cons:
Pool was closed
Some rooms could use updates

Categories

Cleanliness
9.45
Chalets are clean and spacious.
Service
9.92
Managers are super helpful and attentive.
Location
10
Unbelievable position on the Lake, stunning views.
Room Quality
9.41
Spacious and comfortable accommodations.
Amenities
9.44
Heated pool and hot spas available.
Value for Money
9.4
Worth every penny spent.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
9.95
Overall enjoyable stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 03:37

Property Description

Stunning Lake Views
Enjoy breathtaking views of the lake from the terrace and balcony of The Retreat.

Luxurious Amenities
Indulge in the indoor pool, fully equipped kitchen, and flat-screen TV with streaming services during your stay.

Convenient Location
Situated close to Great Lake Convention Centre and just a short distance from Taupo's key attractions, The Retreat offers the perfect blend of serenity and accessibility.

Book your stay at The Retreat today to experience luxury and comfort in Taupo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.5
Based on 271 reviews
Cleanliness: 9.45
Service: 9.92
Location: 10
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 8.45
Overall Experience: 9.95
J
Jennifer extended_group au
10
Very happy.
Pros:

View, cleanliness, attention to detail, well equipped and friendly managers.

2026-05-20 via Nuitee
B
Brian couple nz
10
A perfect place to celebrate our golden wedding anniversary
Pros:

Everything

2026-05-20 via Nuitee
M
MIchael couple us
10
This place spoiled me for staying anywhere else. When I am back in the area, it’s the only place I would want to stay.
Pros:

Being able to get in a spa in the morning with no one else around, but us is just a transcendent experience.
The hosts were especially accommodating.
I can’t imagine a better view from the living room or bedroom in Lake taupo.

Cons:

The oven was very slow to reach temperature. A nonstick frying pan for an egg or an omelette in the morning would’ve been appreciated. A small spice cabinet with some oil, a few condiments that you don’t want to go in by when you just need a little bit would’ve helped.

2026-05-18 via Nuitee
J
Joshua extended_group us
10
Nice vacation condo for 4-5 people with fantastic lake view
Pros:

Beautiful and spacious condo for 4 people. Everything is well documented and fireplace stock with firewood.

Cons:

None

2026-05-17 via Nuitee
M
Meiyih solo_traveller sg
9
Pros:

The place was clean, cosy, warm and comfortable.

Cons:

The car park number 1 is difficult to go in if the rest of the car is parked. The entrance was pretty dark at night, took us some time to park and find the key box

2026-05-16 via Nuitee
A
Angela extended_group nz
10
Awesome location and amazing views. Cosy and peaceful
2026-05-15 via Nuitee
A
adele solo_traveller au
10
Pros:

Everything

Cons:

Nothing

2026-05-14 via Nuitee
K
Kim couple au
10
Exceptional
Pros:

A very unique and beautiful peaceful place to stay with great views and lovely hosts.

2026-05-14 via Nuitee
B
Barbara extended_group nz
7
We enjoyed our stay
Pros:

Gorgeous location

Cons:

A little tired

2026-05-08 via Nuitee
L
Lorraine extended_group au
9
2026-05-07 via Nuitee
A
Akash family_with_children au
10
2026-05-06 via Nuitee
B
Bronwyn couple au
10
Pros:

Great location

2026-05-05 via Nuitee
K
Kamil extended_group ru
9
2026-05-05 via Nuitee
A
Abhishek A Rathi family_with_children hk
10
Pros:

Amazing place with lovely lake view. Highlight was the fireplace.

2026-05-05 via Nuitee
C
Cowley extended_group nz
10
Absolute bliss! I want to plan another stay here just because of how great the accommodation was. 10/10!!
Pros:

The grounds! The chalet was so clean! Every time you opened a cupboard there was more stuff they had thought of to make the stay more comfortable. The team were friendly and I loved how easy check in check out was.

Cons:

Absolutely nothing!

2026-05-05 via Nuitee
L
Lauren couple au
9
2026-05-01 via Nuitee
G
Graham couple au
7
2026-04-29 via Nuitee
M
Marzena extended_group au
10
Pros:

Scenery, atmosphere, the cabin, our host, everything!!!

Cons:

The weather :)

2026-04-26 via Nuitee
B
BORUI couple cn
10
2026-04-26 via Nuitee
R
Rani Samyuktha solo_traveller nz
9
2026-04-26 via Nuitee