Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Cons:
Pool was closed
Some rooms could use updates

Categories

Cleanliness
9.45
Chalets are clean and spacious.
Service
9.92
Managers are super helpful and attentive.
Location
10
Unbelievable position on the Lake, stunning views.
Room Quality
9.41
Spacious and comfortable accommodations.
Amenities
9.44
Heated pool and hot spas available.
Value for Money
9.4
Worth every penny spent.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
9.95
Overall enjoyable stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 03:37

Property Description

Stunning Lake Views
Enjoy breathtaking views of the lake from the terrace and balcony of The Retreat.

Luxurious Amenities
Indulge in the indoor pool, fully equipped kitchen, and flat-screen TV with streaming services during your stay.

Convenient Location
Situated close to Great Lake Convention Centre and just a short distance from Taupo's key attractions, The Retreat offers the perfect blend of serenity and accessibility.

Book your stay at The Retreat today to experience luxury and comfort in Taupo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.5
Based on 239 reviews
Cleanliness: 9.45
Service: 9.92
Location: 10
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 8.45
Overall Experience: 9.95
I
Ichchha • family_with_children • nz
9
Wonderful place to stay. I will definitely come next time as well.
Pros:

Area, facilities, staff and overall everything

Cons:

N/A

2026-03-30 • via Nuitee
E
Estefania • couple • es
1
Cualquier otra opción sería mejor que este lugrube lugar
Pros:

La verdad que nada, está abandonado, todo muy deteriorado, ventanas sucias y aunque decían que había habido un temporal se ve que está abandonado. Nunca me pasó algo igual, tuve que marcharme a otro sitio. Instalaciones muy viejas y poco cuidadas. No lo recomiendo. La única solución que daban era darte una vela perfumada al mal olor de la casa o que enciendas las luces por la oscuridad de la vivienda por el
Abandono de los jardines que no entraba luz.

Cons:

El mal estado de las casas e instalaciones y jardines. Mal Olor en habitaciones y era todo muy lugrube. Vendría bien limpiar todo y alguna renovación.

2026-03-30 • via Nuitee
A
Antony • extended_group • nz
8
A convenient, brilliantly hosted property in a wonderful lakeside location.
Pros:

Fabulous location and superb hosts - Annie and Mike, who went out of there way to ensure our stay was enjoyable.

Cons:

The twin share rooms were not really suitable for our group of 12 senior golfers, but that was my error as I didn’t spot that when booking.

2026-03-26 • via Nuitee
M
Margaret • couple • au
10
The quiet, the view, the environment- sensational.
Pros:

Everything! Annie was a wonderful host. The location and view are amazing. We only stopped for a night but would love to return for a longer stay.

Cons:

Loved everything.

2026-03-25 • via Nuitee
R
Richard • couple • nl
8
2026-03-24 • via Nuitee
C
Carola • couple • ch
9
Super!
Pros:

Wunderbarer Blick auf den See, Chalet sehr geräumig und sauber. Personal sehr freundlich.

Cons:

Nichts

2026-03-24 • via Nuitee
M
Martin • extended_group • gb
10
Tremendous location and very well presented.
2026-03-24 • via Nuitee
J
James • couple • ie
10
2026-03-23 • via Nuitee
D
David • couple • gb
10
Pros:

Location was fantastic with views across the lakes from upstairs and downstairs

2026-03-23 • via Nuitee
S
Stephen • extended_group • au
10
Pros:

Amazing lake views

Cons:

Nothing

2026-03-22 • via Nuitee
D
Dave • family_with_children • nz
10
Amazing view, amazing location, amazing staff!
Pros:

The view to die for!

Cons:

No view from the bath!

2026-03-21 • via Nuitee
T
Tina • extended_group • us
7
Nice Lakefront property but extremely dated and in need of upgrades.
Pros:

No breakfast provided however there was a coffee press. Needed more coffee to be provided?

Cons:

The chalets are in desperate need of an update!..Looks as if they were on a tight budget when they were built in the 70's and have not upgraded since. New fixtures, remodel and reconfigure are in order.

2026-03-19 • via Nuitee
K
Kumarasinghe • extended_group • nz
10
2026-03-16 • via Nuitee
C
Christopher • family_with_children • au
8
2026-03-15 • via Nuitee
S
Sebastian • extended_group • au
10
Pros:

Beautiful chalet right on lake Taupō. Amazing views, friendly staff, and very comfortable/ cozy place to stay.

2026-03-15 • via Nuitee
D
Darren • family_with_children • au
10
2026-03-15 • via Nuitee
P
Pascale • family_with_children • fr
7
Pros:

Tres bien situé , proche du centre ville tout en étant au calme

2026-03-12 • via Nuitee
V
Valerie • extended_group • gb
10
Pros:

A fantastic and relaxing place to stay. Our only problem really was that we should have stayed longer !

2026-03-11 • via Nuitee
B
beiye • family_with_children • cn
9
2026-03-02 • via Nuitee
P
Paul • extended_group • au
10
Best accommodation on our trip to New Zealand. Taupo is wonderful
Pros:

Great location. The views are stunning. Right on the Waterfront. Gardens were lovely and the outdoor chairs and tables by the lake were a nice touch. I would recommend to anyone

Cons:

Some minor maintenance issues. A freshen up would make it perfect.

2026-03-02 • via Nuitee