Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Cons:
Pool was closed
Some rooms could use updates

Categories

Cleanliness
9.45
Chalets are clean and spacious.
Service
9.92
Managers are super helpful and attentive.
Location
10
Unbelievable position on the Lake, stunning views.
Room Quality
9.41
Spacious and comfortable accommodations.
Amenities
9.44
Heated pool and hot spas available.
Value for Money
9.4
Worth every penny spent.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
9.95
Overall enjoyable stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 03:37

Property Description

Stunning Lake Views
Enjoy breathtaking views of the lake from the terrace and balcony of The Retreat.

Luxurious Amenities
Indulge in the indoor pool, fully equipped kitchen, and flat-screen TV with streaming services during your stay.

Convenient Location
Situated close to Great Lake Convention Centre and just a short distance from Taupo's key attractions, The Retreat offers the perfect blend of serenity and accessibility.

Book your stay at The Retreat today to experience luxury and comfort in Taupo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.5
Based on 271 reviews
Cleanliness: 9.45
Service: 9.92
Location: 10
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 8.45
Overall Experience: 9.95
M
Markus • family_with_children • de
10
2026-04-18 • via Nuitee
B
baljit • solo_traveller • nz
9
2026-04-17 • via Nuitee
D
Delwyne • extended_group • nz
9
For the one night excellent
2026-04-17 • via Nuitee
S
Susan • couple • au
10
Even in a cyclone this was the perfect place to relax!
Pros:

Gorgeous property in a fabulous position. Quiet , so cosy and comfortable, felt like home.

Cons:

Nothing- it was perfect

2026-04-17 • via Nuitee
Z
Zhifeng • extended_group • cn
10
2026-04-16 • via Nuitee
T
Tracey • extended_group • au
10
Amazing location. What a view!
Pros:

The location and the extra touches and comforts that were provided. Beds were extremely comfortable.

2026-04-15 • via Nuitee
S
Steve • family_with_children • gb
10
Amazing stay. We loved every moment. It is such a special place.
Pros:

Wow. This place was amazing. We stayed here 2 nights and wish we had stayed longer. We stayed as a family of 5.
The chalets were spacious and it was great having a en-suite for us and for the kids as-well.
Having a washing machine and dryer was so useful after being in the road for the week before.

The pool and hot tubs were perfect for us and the little toys and floats in the pool area were well used.

We stayed over the Easter weekend and were able to set up a little Easter egg hunt in the garden. The kids really enjoyed it and having the lake and boats to watch over the balcony was awesome.

I did use the little ‘beach’ area and have a little swim in the lake which was great.

Cons:

Nothing. We loved it

2026-04-15 • via Nuitee
J
John • extended_group • ca
10
Amazing
Pros:

Spectacular

Cons:

All excellent

2026-04-13 • via Nuitee
K
Karen • extended_group • au
10
We had a great time
Pros:

Had a great time. Great location and owners couldn’t do enough to help us.

Cons:

Nothing

2026-04-13 • via Nuitee
N
Nicola • extended_group • gb
10
Peaceful accommodation with great views
Pros:

Such a peaceful location looking out on the water and a very well equipped accommodation. The stay here was very restful and within an easy distance of Taupo central. Annie was very helpful and there was allocated parking.

2026-04-12 • via Nuitee
H
Helena • solo_traveller • gb
10
Fabulous! Just loved this place.
Pros:

Great accommodation, amazing views, comfy couches with throws and great beds. Everything you need for a great stay including logs and kindling for the fire. The location is beautiful and peaceful with great facilities available for use (Pool, spa pool). Only a short drive from town with all facilities. Would definitely stay again and have recommended to friends.

Cons:

Nothing

2026-04-12 • via Nuitee
• extended_group • nz
10
2026-04-11 • via Nuitee
S
Sasha • family_with_children • au
10
Pros:

A lovely stay here with beautiful views and facilities. The effort put in to making up a cot for our 6 month old made us feel so welcome

2026-04-11 • via Nuitee
I
Ian • extended_group • gb
10
2026-04-09 • via Nuitee
B
Ben • extended_group • au
9
2026-04-06 • via Nuitee
N
Natasha • family_with_children • au
10
Fantastic, and just so relaxing.
Pros:

Everything! Location, View, Spa,Huge Trees, The sound of the birds each morning, Wifi for the kids of course. Just Fantastic.

Cons:

N/A

2026-04-06 • via Nuitee
A
Adrienne • extended_group • nz
10
Absolutely breathtaking views, comfortable stay the staff so friendly and accomodating, my favourite spot was out the fr
Pros:

The views where to die for, comfy setting love all of it, couldn’t of asked for a better property

Cons:

There was nothing to not like!

2026-04-05 • via Nuitee
E
Estefania • couple • es
1
Cualquier otra opción sería mejor que este lugrube lugar
Pros:

La verdad que nada, está abandonado, todo muy deteriorado, ventanas sucias y aunque decían que había habido un temporal se ve que está abandonado. Nunca me pasó algo igual, tuve que marcharme a otro sitio. Instalaciones muy viejas y poco cuidadas. No lo recomiendo. La única solución que daban era darte una vela perfumada al mal olor de la casa o que enciendas las luces por la oscuridad de la vivienda por el
Abandono de los jardines que no entraba luz.

Cons:

El mal estado de las casas e instalaciones y jardines. Mal Olor en habitaciones y era todo muy lugrube. Vendría bien limpiar todo y alguna renovación.

2026-03-30 • via Nuitee
I
Ichchha • family_with_children • nz
9
Wonderful place to stay. I will definitely come next time as well.
Pros:

Area, facilities, staff and overall everything

Cons:

N/A

2026-03-30 • via Nuitee
A
Antony • extended_group • nz
8
A convenient, brilliantly hosted property in a wonderful lakeside location.
Pros:

Fabulous location and superb hosts - Annie and Mike, who went out of there way to ensure our stay was enjoyable.

Cons:

The twin share rooms were not really suitable for our group of 12 senior golfers, but that was my error as I didn’t spot that when booking.

2026-03-26 • via Nuitee