Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Cons:
Pool was closed
Some rooms could use updates

Categories

Cleanliness
9.45
Chalets are clean and spacious.
Service
9.92
Managers are super helpful and attentive.
Location
10
Unbelievable position on the Lake, stunning views.
Room Quality
9.41
Spacious and comfortable accommodations.
Amenities
9.44
Heated pool and hot spas available.
Value for Money
9.4
Worth every penny spent.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
9.95
Overall enjoyable stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 03:37

Property Description

Stunning Lake Views
Enjoy breathtaking views of the lake from the terrace and balcony of The Retreat.

Luxurious Amenities
Indulge in the indoor pool, fully equipped kitchen, and flat-screen TV with streaming services during your stay.

Convenient Location
Situated close to Great Lake Convention Centre and just a short distance from Taupo's key attractions, The Retreat offers the perfect blend of serenity and accessibility.

Book your stay at The Retreat today to experience luxury and comfort in Taupo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.5
Based on 239 reviews
Cleanliness: 9.45
Service: 9.92
Location: 10
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 8.45
Overall Experience: 9.95
S
Sylviane extended_group fr
10
Pros:

L'ensemble de chalets est magnifique avec une vue directe sur le lac. Tout y est fait pour le confort, de l'agencement à l'équipement é passant par la literie. Nous avons aussi pu profiter du jacuzzi et de la piscine. Dommage ce n'était que poir 1 nuit.

2026-02-13 via Nuitee
S
sharon extended_group gb
10
2026-02-11 via Nuitee
I
Ian couple gb
10
Pros:

Great location and views lovely.

Cons:

Ww didn't stay long enough

2026-02-11 via Nuitee
C
Cornelia couple de
3
Abgewohnt und dreckig mit Superlage
Pros:

Traumhafte Lage. Sehr ruhig. Toller Blick auf den See

Cons:

Nicht sauber. Alt und abgewohnt. Schimmel in den Bädern. Kein gutes Management bzgl Sauberkeit, Aufmerksamkeit und Reparaturfreudigkeit. Zum Beispiel lockere Schrauben an den Terrassenmöbeln, lockerer Türgriff am Bad, uralter Schmutz auf den Terrassenmöbeln und zum Beispiel der Regaltür unter der Küchenspüle.

2026-02-10 via Nuitee
W
Wilson-Davey solo_traveller nz
10
2026-02-10 via Nuitee
M
Martin extended_group de
10
2026-01-30 via Nuitee
C
Charles extended_group gb
10
Pros:

The location was stunning

Cons:

Nothing

2026-01-23 via Nuitee
T
Tia family_with_children nz
10
We LOVE The Retreat ❤️
Pros:

I highly recommend this beautiful place. We loved it so much. Stunning location. So peaceful, picturesque views! We’ll definitely be back. Annie was so lovely, met her on our way to the room. Such a awesome host! She communicated with us so well! even when we forgot something on check out she messaged us straight away. Allowed us visitor parking. We felt so welcome. Thanks again Annie for your beautiful hospitality! We enjoyed our stay so much. Thank you!
Swimming pool was awesome. Kids loved it! Beds were comfy. Was exactly what I imagined it to be. Thank you so much @The Retreat. We’ll be back soon 😊 10/10 stay for me! So grateful, thank you!

Cons:

No faults at all.

2026-01-20 via Nuitee
P
Prue couple nz
10
Excellent
2026-01-19 via Nuitee
A
Ann extended_group us
10
2026-01-19 via Nuitee
Z
Zac couple au
9
2026-01-19 via Nuitee
D
Davies extended_group au
10
Stunning gardens and view, amazing facilities and run by the friendliest people.
Pros:

The view is so gorgeous and we loved looking on to the marina and watching the boats come in and out too. We ended up cooking at the accommodation to maximise the view using the great kitchen in the villa. Beautiful surrounding gardens and it all felt really peaceful and special to be there. Loveliest people managing the place too. It's perfect without being luxurious and was possibly our favourite stay in NZ.

Cons:

We had everything we needed so nothing comes to mind that is negative.

2026-01-19 via Nuitee
J
Janet extended_group au
10
2026-01-18 via Nuitee
S
Shubhada extended_group in
9
Beautiful lakeside retreat.
Pros:

The lakefront

Cons:

That swimming wasn’t practically possible in the lake.

2026-01-17 via Nuitee
B
Ben family_with_children au
10
Pros:

No breakfast

2026-01-15 via Nuitee
C
Chelsey couple nz
9
Pros:

Location & manager were amazing

2026-01-14 via Nuitee
K
Kristy couple us
10
Incredibly peaceful and relaxing
Pros:

Wow—this place was incredible. We stayed in Chalet #3 and enjoyed a stunning view of Lake Taupo. With all the windows open, we curled up on the sofa with a hot cup of tea and a blanket, watching the sunset as boats returned from their day on the water. It was incredibly peaceful and relaxing, and we would absolutely love to come back. The manager was very friendly and gave great recommendations for restaurants and places to see.

2026-01-14 via Nuitee
J
Janelle family_with_children au
9
Relaxing and a place to unwind
Pros:

The location of The Retreat was sensational. It overlooked the harbour at Lake Taupo and the views were magnificent looking at over the lake. It was in close proximity to the main town of Taupo and would only take you 15-20 mins to walk and less than 5 mins to drive. The noise was minimal. The layout of the chalet was great, 2 bedrooms each with bathrooms. The chalet we stayed in would suit a family with 2 adults and 2 kids. I believe you could also rent a 3 bedroom chalet but would need to confirm this.

I would absolutely return to this location if visiting NZ again.

Cons:

The Chalet was overall really nice to stay in. For a larger family of more than 2 kids it maybe a bit small but I beleive there were 3 bedroom chalets available as well.

2026-01-14 via Nuitee
M
Maria Gloria extended_group it
10
Vale la pena fare alcuni giorni
Pros:

Tutto veramente impeccabile e una posizione fantastica

2026-01-13 via Nuitee
G
Gerald couple de
8
Wirklich zu empfehlen, wenn man die Region rund um den Taupo-See erobern will.
Pros:

Herrlicher Blick auf den Tauposee und auf den kleinen Hafen, gut ausgestattete Küche, alles prima rund um den Aufenthalt organisiert, bis hin zum nummerierten Parkplatz.

Cons:

Die Möbel am Esstisch und insbesondere auf der (sehr kleinen) Terrasse scheinen sehr in die Jahre gekommen, ein wenig ramponiert.

2026-01-11 via Nuitee