Hotel Aspen - Nr Mumbai Airport

Hotels
7.4 (268 reviews)
Opp Aman Dormitory, 90 Feet Road, Near Sakinaka Metro station, Sakinaka, Andheri east, Mumbai - 400072 , Mumbai , IN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Non-smoking throughout
Daily housekeeping
Fire extinguishers
CCTV outside property
See all facilities

Review Highlights

Pros:
Supportive staff
Good for short stays
Cons:
Unhygienic conditions
Poor location
Small rooms

Categories

Cleanliness
4.28
Numerous reviews mention unhygienic conditions and dirty rooms.
Service
9.99
Positive mentions of supportive staff despite other issues.
Location
7.29
Location is described as poor and crowded.
Room Quality
5.24
Rooms are often described as small, dirty and not as advertised.
Amenities
6.27
Serviceable amenities, but lacking in cleanliness and basic supplies.
Value for Money
8.23
Some reviews indicate the hotel is overpriced for the experience.
Food and Beverage
9.28
Not mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.65
Overall mixed experience, some enjoyed their stay, others strongly disliked it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:00

Property Description

Convenient Location
Hotel Aspen is ideally located near Phoenix Market City Mall and Powai Lake, offering easy access to popular attractions in Mumbai.

Comfortable Accommodation
Enjoy a comfortable stay in our air-conditioned rooms equipped with modern amenities like flat-screen TVs and free WiFi.

Exceptional Services
Experience excellent service with our 24-hour front desk, room service, and free toiletries provided in the private bathrooms.

To book your stay at Hotel Aspen and enjoy all these amenities, visit our website or call us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 268 reviews
Cleanliness: 4.28
Service: 9.99
Location: 7.29
Room Quality: 5.24
Amenities: 6.27
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.65
K
Keach • solo_traveller • in
5
Ok
Pros:

N/a

Cons:

Cocroaches

2026-10-28 • via Nuitee
S
San • solo_traveller • mu
1
2026-10-25 • via Nuitee
P
Prateek • solo_traveller • in
10
Good service
Pros:

Very good service staff good all great

2026-10-19 • via Nuitee
O
Otto • solo_traveller • se
10
Det var en bra vistelse.
Pros:

Det är okej med tanke på priset, och det finns bra förbindelser till flygplatsen.

2026-10-17 • via Nuitee
K
Kunal • solo_traveller • in
1
Dissatisfied
Pros:

Nothing

Cons:

Full of cockroach and mouse in room. Smell in room.

2026-10-17 • via Nuitee
T
Tonmoy • extended_group • in
1
Pros:

Location is Good it is only 1.4 kms from T2 airport

Cons:

It was dirty and not comfortable at all

2026-10-14 • via Nuitee
B
babu • solo_traveller • in
3
2026-10-07 • via Nuitee
M
Mutawu • solo_traveller • in
2
2026-08-28 • via Nuitee
R
Rakesh • family_with_children • in
7
2026-08-24 • via Nuitee
O
oday • solo_traveller • iq
1
2026-08-22 • via Nuitee
M
Mehul • solo_traveller • gb
1
As i went i didn't expect this in the booking.com pictures look good by looking in real was so dirty
Pros:

Nothing its like I got scammed in the picture looks real as i went there everything was different so low quality

Cons:

Bed room toilet

2026-08-17 • via Nuitee
F
friend • solo_traveller • in
1
Pros:

Only the location was good just easy transportation. That's it.

Cons:

Room worst, during rain water sewage. Worst condition of room.if you are homily type than not good at all.

2026-08-14 • via Nuitee
K
Karimulla • solo_traveller • in
10
Ok ok
Cons:

It is ok ok

2026-08-13 • via Nuitee
R
Rohit • solo_traveller • in
9
2026-08-12 • via Nuitee
A
Abhishek • family_with_children • in
1
Pros:

Worst hotel, never waste your money or time there !!!!!!!

2026-08-06 • via Nuitee
B
Bharti • solo_traveller • in
10
2026-07-12 • via Nuitee
D
Dikshit • solo_traveller • in
1
Pros:

Nothing to like about

Cons:

Everything

2026-06-28 • via Nuitee
A
Aman • solo_traveller • in
1
Pros:

That it's the worst one , there isn't even a single good point about this hotel

Cons:

Even though the rooms might seem reasonably priced, Aspen Hotel is not worth the hassle. The first thing that stood out was the lack of cleanliness. The rooms were extremely dirty, the toilet kept leaking, there were cockroaches, and the overall hygiene was unacceptable. The rooms were also much smaller than they appear in the owner's photos. Don't be swayed by reviews saying it's "passable"—my experience was anything but.

Many of the floor tiles were damaged, and several rooms didn't even have a proper ceiling fan, only a small table fan. I had booked a deluxe room, but the AC barely worked and instead leaked water throughout the night. The TV wasn't working, and there was no water heater either.

The staff were rude and unhelpful. There is no proper waiting area, and if you ask to check in just one hour early, they demand an extra ₹1,000. Even extending your stay by only one hour costs another ₹1,000, which felt excessive.

When I complained about the non-working TV, leaking AC, and lack of a heater, they changed my room. Unfortunately, the replacement room was even worse—I found multiple used condoms beside the bed, which was shocking and completely unacceptable.

During checkout, I personally witnessed a man check in with a woman, and after completing the formalities, I heard him ask the hotel staff to arrange condoms from a nearby medical store. Based on what I personally observed, this did not feel like a family-friendly hotel.

This was one of the worst hotel experiences I've had. I would strongly advise families and anyone looking for a clean, comfortable, and professional stay to avoid this hotel.

2026-06-27 • via Nuitee
J
Jha • solo_traveller • in
1
Pros:

Nothing

Cons:

In booking.com we shedule the booking time is morning 6'o clock but when I reached they didn't accept my booking they tell me there checkin time was 11 o clock so they take extra charges it's very unfair for me and there staff was also not good and behaviour is also not good.

2026-06-23 • via Nuitee
S
Syeda • couple • in
1
Even if u r going for a day better spend little more and take a good hotel rather then seeing yourself in a depression .
Pros:

Location was near metro ..

Cons:

There are many things
1) cleaning must be done
2) old bedsheets and pillow
3)cockroaches everywhere
4) Dust
5) washroom drainage full
6) very bad smell in the room
7) u will get depressed once u see the room.
8) no towels were provide - next to our room there was a storage room I took from there.
9) shower was broken
10 ) No maintenance at all .
11) Not good for couple & family
12) very small rooms

2026-06-21 • via Nuitee