CHARISMA HOTEL

Hotels
7.2 (299 reviews)
b156 Lorong IM 8/33 , Kuantan , my

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Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Television in common areas
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Review Highlights

Pros:
Helpful staff
Good location
Affordable price
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
4.91
Multiple mentions of cleanliness issues including dirty linens and old towels.
Service
7.88
General comments about good service and helpful staff, particularly regarding accessibility.
Location
8.42
Multiple reviews praise the hotel location for convenience.
Room Quality
6.87
Good room size and cleanliness overall but issues with pillows.
Amenities
6.4
Limited amenities mentioned, with specific complaints about poor functionality of items like air conditioning.
Value for Money
8.86
Perceived as affordable with a generally decent quality for the price.
Food and Beverage
7.41
No specific mentions but expectations for food typical for hotel settings.
Overall Experience
6.88
Overall experience noted as satisfactory but with considerable room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:31

Property Description

Convenient Location
CHARISMA HOTEL is situated within close proximity to key attractions like Sultan Ahmad Shah International Convention Centre and Heroes Museum, making it a convenient choice for travelers looking to explore Kuantan.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with private bathrooms at CHARISMA HOTEL, ensuring a comfortable stay. The rooms are equipped with modern amenities including flat-screen TVs and free toiletries.

Exceptional Service
With room service and a 24-hour front desk available, guests at CHARISMA HOTEL can expect exceptional service throughout their stay. Whether it's assistance with travel arrangements or a request for extra amenities, the hotel staff is dedicated to ensuring a memorable experience for all guests.

Ready to experience comfort and convenience in Kuantan? Book your stay at CHARISMA HOTEL now!

Check-in and check-out hours:

Location