فندق دوما - Domma Hotel

Hotels
5.9 (2040 reviews)
Al Salam 1 Street , Al Madinah , sa

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Near the mosque
Helpful staff in some situations
Cons:
Poor cleanliness
Terrible service
Old and dirty rooms
High prices with inadequate services

Categories

Cleanliness
4.36
Multiple reviews indicate that cleanliness is severely lacking with dirty linens and unkempt rooms.
Service
7.83
Some positive mentions of staff assistance, but overall service reported as poor.
Location
8.37
The location is generally well-received, being close to the mosque.
Room Quality
5.32
Negative comments about old furniture and bugs in the rooms.
Amenities
6.35
Basic amenities mentioned, but significant deficiencies in service.
Value for Money
5.31
Reviews indicate that the stay is not worth the high prices charged.
Food and Beverage
4.36
Lack of food options and negative comments about breakfast availability.
Overall Experience
5.33
General dissatisfaction expressed throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:25

Property Description

Prime Location
Modern Amenities
Family-friendly Environment

To experience comfort and convenience near Al-Masjid an-Nabawi, choose Dooma Hotel. Enjoy free WiFi, room service, and a welcoming atmosphere for families. Perfectly situated near key landmarks, including Quba Mosque and Prince Mohammed Al Saud Stadium. Book now for a memorable stay with us.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

5.9
Based on 2040 reviews
Cleanliness: 4.36
Service: 7.83
Location: 8.37
Room Quality: 5.32
Amenities: 6.35
Value for Money: 5.31
Food and Beverage: 4.36
Overall Experience: 5.33
M
Mohammed family_with_children sa
6
جيدة
Pros:

حلو نظيف ومقبول

Cons:

ولاشي

2026-03-21 via Nuitee
M
Mubeen Ali couple sa
7
Pros:

Room cleaning daily or day after needs. Only one time room in clean when check in after that others days no one come and clean the room.

Cons:

Clean the room

2026-03-21 via Nuitee
مفتاح couple sa
10
2026-03-21 via Nuitee
S
Saifullah extended_group sa
1
2026-03-21 via Nuitee
M
mohd extended_group sa
8
2026-03-21 via Nuitee
S
Sherif extended_group sa
1
Pros:

لايوجد شي اعجبنى

Cons:

نظافة المكان وطريقة التحدث فى الاستقبال وطريقة التعامل

2026-03-21 via Nuitee
A
Ali extended_group sa
7
Pros:

الموقع ممتاز
الابواب لا يوجد لها عازل صوت

Cons:

الابواب لا يوجد لها عازل صوت

2026-03-21 via Nuitee
M
Mirza extended_group sa
8
2026-03-21 via Nuitee
A
Adam couple sa
10
2026-03-20 via Nuitee
B
Badar Al Malki couple sa
5
Pros:

المكان مميز وقريب من الحرم
الاستقبال جدا مميز

Cons:

لا يوجد مواقف
تعامل حراس الامن جدا سيء
الساعة 1:30 جهز نفسك للازعاج ودق الابواب بشكل غير مقبول من قبل العمال

2026-03-20 via Nuitee
خالد couple sa
9
2026-03-20 via Nuitee
I
Izba extended_group sa
8
2026-03-20 via Nuitee
N
Nour couple eg
9
2026-03-20 via Nuitee
A
Ali extended_group in
9
Pros:

Clean and spacious.

2026-03-19 via Nuitee
احمد extended_group sa
2
Pros:

يتم ارسال العامل الي الغرفه يدق الباب علشان يسالك بتمدد او بتطلع مع انه في تلفون في الغرفة او ممكن يتصل علي جوالك.
الشي الثاني كنت حاجز بوكنج ولما جيت امدد رفض التمديد يقول مافي غرف متاحه اقول له انا متواجد حاليا في الغرفه كيف مافي غرف متاحة. اضطريت اسلم الغرفة واطلع منها.
وبعد ما طلعت يتصلون علي في اليل عندك تمديد قلت لهم كيف تطلعوني من الغرفه وتتصلون علي امدد . كانت تجربه سيئه بالنسية لي

Cons:

نظام التمديد

2026-03-19 via Nuitee
S
Sarfaraz extended_group sa
10
The hotel is located a bit far from the main attractions, which might be slightly inconvenient for some travelers. Howev
2026-03-19 via Nuitee
محمود extended_group sa
10
2026-03-19 via Nuitee
نوف family_with_children sa
1
يحتاج المكان الي التجديد والنظافة
Pros:

الموقع وقريب من الحرم

Cons:

الغرفه جداً قديمه والأثاث يحتاج الي التجديد والاهتمام بدورة المياه.

2026-03-19 via Nuitee
J
Jhing couple sa
4
Not satisfied wt staff
Pros:

Inproper information
And not satified wt the service of staff

2026-03-19 via Nuitee
I
Isma’il solo_traveller ng
7
2026-03-19 via Nuitee