Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Clean and tidy rooms
Good value
Cons:
Breakfast quality
Slow service for requests
Noise issues

Categories

Cleanliness
8.53
Reported finding hair on the bed.
Service
9.5
Mixed experiences, but overall marked as standard quality for this hotel tier.
Location
10
Excellent location cited positively.
Room Quality
8.54
Some issues with mattress comfort noted.
Amenities
9.49
Generally favorable, but check-in and responsiveness to requests could improve.
Value for Money
9.52
Good overall value, with areas for improvement on breakfast.
Food and Beverage
8.48
Mixed reviews, breakfast quality and service were criticized.
Overall Experience
9.53
Positive overall with a few notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:02

Property Description

Luxurious Amenities - Enjoy a fitness center, terrace, concierge service, and tour desk at the 4-star Diamond Hotel Shymkent

Cozy Rooms - Relax in air-conditioned rooms with modern amenities like a flat-screen TV, safety deposit box, and free WiFi

Delicious Dining - Start your day with a buffet breakfast or savor à la carte options at the hotel's restaurant.

Book your stay at Diamond Hotel Shymkent for a luxurious experience in Shymkent!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.2
Based on 376 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 8.54
Amenities: 9.49
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.53
салтанат • family_with_children • cn
10
2026-02-13 • via Nuitee
A
Akmaral • solo_traveller • kz
10
2026-02-11 • via Nuitee
A
Anastassiya • solo_traveller • kz
10
Pros:

Классная гостиница! Просторные, чистые номера, вкусные разнообразные завтраки и очень приветливый персонал. Рекомендую

2026-02-10 • via Nuitee
M
Meruyert • couple • kz
8
Pros:

Локация, комфорт, чистота

Cons:

Завтраки очень слабые. В гостинице мы останавливаемся уже третий раз из за локации, но к сожалению с завтраками у них туго. И за 8 месяцев ничего не поменялось(

2026-02-09 • via Nuitee
Бексултан • couple • kz
7
2025-10-03 • via Nuitee
Мурат • solo_traveller • kz
8
Cons:

👍

2025-09-20 • via Nuitee
J
Jafarkhuja • couple • uz
10
2025-09-18 • via Nuitee
S
Shokhrukh • couple • uz
10
2025-09-17 • via Nuitee
• couple • kz
10
2025-09-16 • via Nuitee
S
Sania • couple • kz
5
Pros:

Завтрак- да; расположение да

2025-09-13 • via Nuitee
Y
Yelena • family_with_children • kz
10
2025-09-11 • via Nuitee
• family_with_children • kz
7
Pros:

Матрац

Cons:

Завтрак

2025-09-11 • via Nuitee
D
Denys • solo_traveller • ua
10
2025-09-08 • via Nuitee
A
Azamat • couple • kz
7
2025-09-07 • via Nuitee
Асан • solo_traveller • kz
10
2025-09-07 • via Nuitee
Эрлан • couple • kg
10
2025-09-06 • via Nuitee
K
Kuanysh • extended_group • kz
9
2025-09-01 • via Nuitee
Кемелбек • couple • kz
10
2025-08-29 • via Nuitee
Гульмира • couple • kz
5
Cons:

Я оставила паспорт в номере, но ресепшен, обнаружив его, мне не позвонили, хотя я ехала в аэропорт и мне он был нужен, пришлось заказать доставку, тогда как регистрация у же прошла, еле еле успели доставить, причем я постоянный клиент отеля

2025-08-29 • via Nuitee
I
Imangali • family_with_children • kz
10
Барлық жағынан ырзамын екінші рет міндетті түрде келемін
Pros:

Барлығы өте жақсы

Cons:

Ештеңе😅

2025-08-29 • via Nuitee