Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Clean and tidy rooms
Good value
Cons:
Breakfast quality
Slow service for requests
Noise issues

Categories

Cleanliness
8.53
Reported finding hair on the bed.
Service
9.5
Mixed experiences, but overall marked as standard quality for this hotel tier.
Location
10
Excellent location cited positively.
Room Quality
8.54
Some issues with mattress comfort noted.
Amenities
9.49
Generally favorable, but check-in and responsiveness to requests could improve.
Value for Money
9.52
Good overall value, with areas for improvement on breakfast.
Food and Beverage
8.48
Mixed reviews, breakfast quality and service were criticized.
Overall Experience
9.53
Positive overall with a few notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:02

Property Description

Luxurious Amenities - Enjoy a fitness center, terrace, concierge service, and tour desk at the 4-star Diamond Hotel Shymkent

Cozy Rooms - Relax in air-conditioned rooms with modern amenities like a flat-screen TV, safety deposit box, and free WiFi

Delicious Dining - Start your day with a buffet breakfast or savor à la carte options at the hotel's restaurant.

Book your stay at Diamond Hotel Shymkent for a luxurious experience in Shymkent!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.2
Based on 376 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 8.54
Amenities: 9.49
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.53
салтанат family_with_children cn
10
2026-02-13 via Nuitee
A
Akmaral solo_traveller kz
10
2026-02-11 via Nuitee
A
Anastassiya solo_traveller kz
10
Pros:

Классная гостиница! Просторные, чистые номера, вкусные разнообразные завтраки и очень приветливый персонал. Рекомендую

2026-02-10 via Nuitee
M
Meruyert couple kz
8
Pros:

Локация, комфорт, чистота

Cons:

Завтраки очень слабые. В гостинице мы останавливаемся уже третий раз из за локации, но к сожалению с завтраками у них туго. И за 8 месяцев ничего не поменялось(

2026-02-09 via Nuitee
Бексултан couple kz
7
2025-10-03 via Nuitee
Мурат solo_traveller kz
8
Cons:

👍

2025-09-20 via Nuitee
J
Jafarkhuja couple uz
10
2025-09-18 via Nuitee
S
Shokhrukh couple uz
10
2025-09-17 via Nuitee
couple kz
10
2025-09-16 via Nuitee
S
Sania couple kz
5
Pros:

Завтрак- да; расположение да

2025-09-13 via Nuitee
Y
Yelena family_with_children kz
10
2025-09-11 via Nuitee
family_with_children kz
7
Pros:

Матрац

Cons:

Завтрак

2025-09-11 via Nuitee
D
Denys solo_traveller ua
10
2025-09-08 via Nuitee
A
Azamat couple kz
7
2025-09-07 via Nuitee
Асан solo_traveller kz
10
2025-09-07 via Nuitee
Эрлан couple kg
10
2025-09-06 via Nuitee
K
Kuanysh extended_group kz
9
2025-09-01 via Nuitee
Кемелбек couple kz
10
2025-08-29 via Nuitee
Гульмира couple kz
5
Cons:

Я оставила паспорт в номере, но ресепшен, обнаружив его, мне не позвонили, хотя я ехала в аэропорт и мне он был нужен, пришлось заказать доставку, тогда как регистрация у же прошла, еле еле успели доставить, причем я постоянный клиент отеля

2025-08-29 via Nuitee
I
Imangali family_with_children kz
10
Барлық жағынан ырзамын екінші рет міндетті түрде келемін
Pros:

Барлығы өте жақсы

Cons:

Ештеңе😅

2025-08-29 via Nuitee