Shambhala Palace Hotel

Hotels
9.3 (31 reviews)
Connection between Balangxue 1st Alley and Balangxue 5th Alley, Chengguan District, Lhasa, Tibet, China, 850000 , Lhasa , cn

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Difficult to find
Basic breakfast

Categories

Cleanliness
9.08
Standard quality for this hotel tier.
Service
9.99
Staff was extremely helpful and kind.
Location
9.59
Great location in the old part of Lhasa, walking distance to attractions.
Room Quality
9.54
Large and comfortable rooms.
Amenities
9.07
The hotel has all necessary amenities for a comfortable stay.
Value for Money
9.03
Overall good value for the experience provided.
Food and Beverage
8.58
Breakfast was a bit basic but sufficient.
Overall Experience
9.55
A memorable stay with a unique Tibetan experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:20

Property Description

Luxurious Amenities
Enjoy a garden, terrace, and on-site restaurant at Shambhala Palace Hotel. Indulge in a relaxing stay with a shared lounge and concierge service.

Comfortable Accommodation
Each room features a flat-screen TV, seating area, and private bathroom. Some rooms offer stunning city views for a truly unforgettable experience.

Convenient Location
Explore nearby attractions such as the Jokhang Temple and Ramoche Temple. With Lhasa Gonggar Airport just 67 km away, your journey to relaxation begins at Shambhala Palace Hotel.

Book now for an unforgettable stay at Shambhala Palace Hotel.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

For guests who are non-Chinese citizen ID card holders, a permit to tibet is needed. Guests need to apply it at the tibetan Lhasa Tourism Bureau at least 7 days in advance. For more details, please contact hotel directly.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 31 reviews
Cleanliness: 9.08
Service: 9.99
Location: 9.59
Room Quality: 9.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
K
KA YAN couple hk
10
Pros:

雖然是寒冷的冬天,但房間有暖爐、床有暖墊,我們度過了溫暖的三天。很喜歡酒店從外到內都是傳統裝潢格局,美得可以待很久。

酒店附近是民居,有學校有茶館吃藏餐、喝甜茶的好地方,令人體會到西藏純樸的風情。離大昭寺也很近,一定要進去體驗,我們收獲當地信徒熱情的招待和講解。天台可以看見布達拉宮的壯麗,上了幾次拍照很棒的地方。

值得一提的是酒店員工非常友善,教了我們藏語,每天都會親切問候,還親自接送我們,感謝你們🙏 再來拉薩一定會再住在香巴拉🥰

Cons:

沒有。都很滿意~

2026-01-01 via Nuitee
C
Christian extended_group gb
8
2025-11-19 via Nuitee
E
Elena solo_traveller de
10
2025-11-13 via Nuitee
M
Melanie couple de
10
Pros:

We stayed in this excellent place for 3 nights, enjoying every minute here! The room was exactly what we wanted and the staff was extremely helpful and kind ♥️ Thank you for making our stay in Lhasa that perfect!

2025-10-28 via Nuitee
S
Shannon Duffy couple us
8
Wonderful Stay in a Traditional Tibetan Style Hotel
Pros:

We really liked staying in the old part of town, east of Jokhang Temple. It is a short walk to many good Tibetan restaurants and shops. The hotel is traditional and maybe a little quirky, but in a most charming way. The room was large and comfortable and included a wardrobe. The hotel staff was very friendly and helpful and the breakfast was excellent. There was oxygen on site if needed and bottled water available for sale as well. Although the room was only two floors up, the elevator was much appreciated at that altitude.

Cons:

The hotel is not very easy to find. You need to use the provided GPS coordinates.

2025-10-25 via Nuitee
X
Ximena solo_traveller co
10
Unique Tibetan environment for your stay.
Pros:

It is a unique arquitecture with all the amenities you may need for your stay. They do the best for you to have a comfortable stay and assist you with any information you may need for the trip. I think it is one of the more authentic hotels I have stayed in. Jamyang is always available to help and to point you out in the right direction. Also you have a great view from the terrace and you can reach all main points by walking easily. There is even a small monastery around the corner.

Cons:

I liked all. Breakfast was a bit basic but for me it worked well as they arranged what I needed.

2025-10-21 via Nuitee
D
Diane solo_traveller ca
9
Pros:

Great location in the old part of Lhasa. A little hard to find because of the winding streets in the neighborhood. Beautiful building with heritage decor. All the furnishings were made by Tibetans and the covers and pillows were made by the local disabled community. Front desk staff spoke English well and were extremely helpful.

Cons:

The hotel is unheated, so in the cold months, the rooms are a bit chilly. Fortunately, the comfortable bed has a heated mattress and there is lots of hot water.

2025-10-18 via Nuitee
V
VALERIE solo_traveller fr
9
Tibétains hospitality and culture
Pros:

Beautiful people in a beautiful place, so welcoming and helpful ; Shamballa Palace feels more like a home than a guesthouse

Cons:

A bit hard to find ... be prepared to ask for help!

2025-10-06 via Nuitee
A
Anton-Jasper couple gb
8
A large contribution to our amazingly memorable experience in Lhasa.
Pros:

A very Tibetan experience. We appreciated the colours and architecture and building techniques they used which provide a very unique look and feel and are in many ways similar to those used at the Potala Palace. It really ensured that our amazing experience of the sites in Lhasa continued when we were back in the hotel after a day of site seeing. The location is perfect as it is close to the Jokhang Temple and inside the old part of Lhasa where you can wonder around even after dark. The staff were very caring and the hotel has 4 or so respirators which the guests may use whenever needed. As a matter of fact, we had one permanently in our room although we were there over a quiet period.

Cons:

Nothing

2025-10-05 via Nuitee
N
Nelya solo_traveller ca
10
Great heritage hotel
Pros:

The shower was superb. The staff is very helpful

Cons:

Not so central, but not a problem

2025-09-19 via Nuitee
A
ANDRZEJ PARTACZ extended_group pl
10
Wspaniały pobyt.
Pros:

Hotel Fantastyczny , klimatyczny coś fajnego co bardzo lubię , obsługa fantastyczna , Taras na dachu coś niesamowitego z widokiem na starą Lhasę i Pałac Patala . Śniadanie skromne ale wystarczające . Hotel położony w centrum Lhasy wszędzie blisko także miejscówka świetna . Jak będą ponownie to na pewno tutaj się zatrzymam ponownie.

2025-09-08 via Nuitee
P
P couple nl
9
2025-08-25 via Nuitee
C
Carlos couple es
10
Pros:

El encargado es un hombre amabilísimo.
Antes de ir nos facilito la identificación de un guía, Jimmy, que nos gestionó los permisos de entrada al Tíbet, nos facilitó la compra de los billetes de tren para llegar hasta Lhasa nos acompañó a las vistas en que es imprescindible acudir con guía local.
El hotel es una preciosidad, lleno de telas decoradas al estilo tibetano, como la ciudad en sí misma.
Y tiene una terraza con unas espléndidas vistas de Potala donde tomar una cerveza que el propio hotel tiene frescas en la recepción.

2025-08-22 via Nuitee
S
SteConte21 couple it
9
Consigliatissimo! Camere belle, posizione top e personale gentilissimo e super disponibile.
Pros:

Personale gentilissimo, struttura bellissima e tipica tibetana.
Colazione ottima e varia, con anche qualche proposta internazionale.
Posizione davvero buona, in 8min a piedi si è in centro e in 15/20min si arriva alla piazza di fronte al Potala Palace.

Cons:

Per il periodo in cui siamo andati noi (agosto) la notte qualche zanzara, ma la struttura ha provato a rimediare.

2025-08-15 via Nuitee
L
Leonie family_with_children gb
8
The hotel gives you a real Tibetan experience. Location is wonderful.
Pros:

The hotel is a restored former residence belonging to an ancient high ranking lama. Set within the old neighborhood of Lhasa it gives you a real Tibetan experience. All the rooms are large, colorful, with a grotto like bathroom and plenty of seating areas. The roof terrace of the hotel gives you a wonderful view of the surrounding mountains and the Potala palace which is lit up at night.

Cons:

One of the beds was too hard to comfortably sleep on. It was rather warm outside so we solved it by sleeping on top of the duvet.

2025-08-14 via Nuitee
G
gennaro couple it
10
2025-08-14 via Nuitee
F
Felix solo_traveller ch
9
Great location, atmospheric rooms
Pros:

Genuine old Tibetan property. They tried hard to provide good service.

Cons:

The water took forever to heat up.

2025-08-04 via Nuitee
L
Lesley young couple gb
10
Heaven. You really know you're in Tibet here!
Pros:

This was just heaven. It’s an old palace of a lama with glorious ornate Tibetan decor and furnishings and colours. The rooms look spectacular. But you soon discover that it’s cunningly furnished and has every possible modern convenience. Excellent shower, comfy beds, lighting, all beautifully done. And a good breakfast too. Location perfect, well inside the old city, a few minutes’ walk to the Barkhor. I would stay here again in a heartbeat. Staff also really helpful and warm and kind. It’s a real experience to stay here and enormously much worth it. And what a bargain too. And a fabulous view from the roof.

Cons:

Stairs are a bit uneven - best not to stay on an upper floor if you think you might suffer from the altitude.

2025-06-26 via Nuitee
J
Jaume young couple es
10
Exceptional
Pros:

Ambiente total Tíbet

Cons:

Falta ascensor

2025-06-24 via Nuitee
S
Szilard young couple de
8
Very good
Pros:

It was really an authentic experience to stay in this hotel. Compared to the price, it was well equipped. The staff was very kind.

Cons:

The bed was quite hard for us, but we survived 2 days. The breakfast was simple.

2025-06-23 via Nuitee