Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Ironing service
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Noise Issues
Cleanliness Concerns

Categories

Cleanliness
6.93
Some guests pointed out the cleanliness issues, especially in bathrooms.
Service
8.4
Friendly staff received positive mentions in reviews.
Location
8.94
The location was frequently praised for its convenience and accessibility.
Room Quality
7.39
Rooms were noted as comfortable but some reported issues like thin walls and noise.
Amenities
7.42
Amenities did not meet some guests' expectations, particularly the absence of a fridge.
Value for Money
7.88
Overall well-received as providing good value relative to others in the area.
Food and Beverage
7.73
Food quality was not explicitly mentioned; average rating assigned.
Overall Experience
7.7
Mixed experiences overall, but generally satisfactory stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:53

Property Description

Prime Location
Located just a short walk from Bukit Bintang shopping area, Ceria Hotel offers a convenient base for exploring Kuala Lumpur's vibrant attractions.

Comfortable Accommodation
Relax in style with our well-appointed rooms featuring en suite bathrooms with bathtubs, flat-screen TVs, and ironing facilities for a comfortable stay.

Dining Options
Indulge in local delicacies at nearby Jalan Alor or explore the dining options at Berjaya Times Square Shopping Mall, both within walking distance from the hotel.

To book your relaxing stay at Ceria Hotel, contact us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for MYR 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1713 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 7.73
Overall Experience: 7.7
K
Kah Onn • solo_traveller • my
8
Toilet shower pipe bit broke
Pros:

Everyday got clean room

2026-04-10 • via Nuitee
K
Kien David Low • family_with_children • my
10
Pros:

The air condition is super cold

Cons:

The toilet floor flooded sometimes after shower

2026-04-10 • via Nuitee
N
Natasha • solo_traveller • gb
8
2026-04-06 • via Nuitee
.
.SHAHJAHAN • couple • my
10
2026-04-06 • via Nuitee
M
Mohd • couple • my
10
2026-04-05 • via Nuitee
C
Crizel • couple • sg
7
Pros:

The place is near and convenient to all. Water pressure is perfect. There is water dispenser near lift so no need to buy water.

Cons:

No toothbrush provided. No rubbish bin inside the toilet.

2026-04-04 • via Nuitee
O
O'Keefe • family_with_children • au
10
Pros:

We arrived early and they looked after our bags until we could check in at 3pm. They then gave us a free upgrade to the executive suite which was so lovely.

Cons:

Not a fault of the hotel, but the room next door was smoking and it permeated into our bathroom and sleeping area.

2026-04-02 • via Nuitee
N
Nur • couple • my
8
2026-03-30 • via Nuitee
Y
Yap • family_with_children • my
9
Pros:

Clean. Modern looking. Comfortable for the price paid

Cons:

Water dispenser malfuntioned at level 2.

2026-03-28 • via Nuitee
.
.SHAHJAHAN • couple • my
9
2026-03-26 • via Nuitee
Z
Zia Ullah • family_with_children • de
10
Pros:

Great workers Team and absolutely friendly, Kind and
Helpful...thank you Makes my Trip comfortable.

Cons:

Nothing

2026-03-26 • via Nuitee
Z
Zia Ullah • family_with_children • de
10
Pros:

Great workers Team...Happy to stay with Ceria Hotel Kuala Lumpur...

Cons:

Nothing

2026-03-26 • via Nuitee
Z
Zia Ullah • family_with_children • de
10
Pros:

Great and i enjoyed my stay there with Ceria...when ever
I will BE in Malaysia Kuala Lumpur...Ceria Hotel will BE my Destination...once again thanks of every single Team workers for making my Trip such comfortable..

Cons:

All was fine and i am was totally Happy with srrious

2026-03-26 • via Nuitee
M
melisa • couple • ar
8
Super recomendamos, limpio, fresco y muy buena ubicacion
Pros:

La ubicacion y la amabilidad del personal

Cons:

Que la habitacion no tenia ventanas al exterior

2026-03-26 • via Nuitee
K
Khairul • family_with_children • my
7
2026-03-23 • via Nuitee
A
Alistair • solo_traveller • gb
6
Cheap. You get what you pay for.
Pros:

It was cheap.

Cons:

Location was not easy to find. Bathroom in room was divided from bedroom by glass screen, no privacy. Room was small.

2026-03-22 • via Nuitee
T
Teyun • family_with_children • my
10
2026-03-20 • via Nuitee
D
Dayana • solo_traveller • my
10
2026-03-19 • via Nuitee
S
Simonetta • couple • it
8
2026-03-19 • via Nuitee
D
DIANA • solo_traveller • co
10
2026-03-12 • via Nuitee