Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Ironing service
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Noise Issues
Cleanliness Concerns

Categories

Cleanliness
6.93
Some guests pointed out the cleanliness issues, especially in bathrooms.
Service
8.4
Friendly staff received positive mentions in reviews.
Location
8.94
The location was frequently praised for its convenience and accessibility.
Room Quality
7.39
Rooms were noted as comfortable but some reported issues like thin walls and noise.
Amenities
7.42
Amenities did not meet some guests' expectations, particularly the absence of a fridge.
Value for Money
7.88
Overall well-received as providing good value relative to others in the area.
Food and Beverage
7.73
Food quality was not explicitly mentioned; average rating assigned.
Overall Experience
7.7
Mixed experiences overall, but generally satisfactory stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:53

Property Description

Prime Location
Located just a short walk from Bukit Bintang shopping area, Ceria Hotel offers a convenient base for exploring Kuala Lumpur's vibrant attractions.

Comfortable Accommodation
Relax in style with our well-appointed rooms featuring en suite bathrooms with bathtubs, flat-screen TVs, and ironing facilities for a comfortable stay.

Dining Options
Indulge in local delicacies at nearby Jalan Alor or explore the dining options at Berjaya Times Square Shopping Mall, both within walking distance from the hotel.

To book your relaxing stay at Ceria Hotel, contact us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for MYR 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1702 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 7.73
Overall Experience: 7.7
T
Teyun • family_with_children • my
10
2026-03-20 • via Nuitee
D
Dayana • solo_traveller • my
10
2026-03-19 • via Nuitee
S
Simonetta • couple • it
8
2026-03-19 • via Nuitee
D
DIANA • solo_traveller • co
10
2026-03-12 • via Nuitee
A
Anna • family_with_children • it
10
Il miglior soggiorno in Malesia
Pros:

Ho trovato per caso questo hotel poiché quello precedente non mi ha soddisfatta totalmente e ho deciso di cambiare.
Penso sia il miglior posto dove ho soggiornato in Malesia.
La stanza moderna e pulitissima, così come l'intero hotel aveva sempre un buon profumo di fresco. La stanza, inoltre, aveva gli accessori necessari (phon, prodotti per il bagno, bollitore con caffè e the) per un soggiorno veramente piacevole e completo.
Niente a che vedere o da invidiare ai famosi rooftop che propongono un finto lusso e che di bello hanno soltanto la vista con piscina.
Personale sorridente e super efficiente.
Anche la posizione dell'hotel e la zona in cui si trova mi è piaciuta tantissimo, da lì puoi raggiungere qualsiasi posto della città.
Affianco una lavanderia a gettoni (sempre utile, ristoranti, supermercati, grandi centri commerciali e mezzi di trasporto.
Mi sono trovata benissimo e se dovessi tornare a Kuala, sicuramente soggiornerei nuovamente qui!

Cons:

Assolutamente nulla

2026-03-09 • via Nuitee
E
e • couple • my
10
Pros:

EVERYTHING! is Excellent!!
the staff mr. roland(i may remembered his name wrongly, pardon me) gave me a Free Upgrade upon hearing my knees weren't too well & sensitive to loud noise! with no doubt! Excellence to him & the hotel 1st class culture🏆🏆🏆🏆🏆 & its educating of staff!!!👍👍👍👍👍

Keep Up the Excellent Work guys & i am certain ur biz is going to rocket!

Cons:

only 1 room card was issued even i proposed to pay a deposit for a 2nd room card. tis is actually quite inconvenient for us as we might intend to leave the room & be back at different time... 😐

2026-03-08 • via Nuitee
A
Alba • couple • es
10
2026-03-08 • via Nuitee
M
Monica • solo_traveller • cl
9
Pros:

La ubicacion, la habitación espaciosa, Personal super amable. Limpio. Me gusto. No hay desayuno , pero hay lugares cerca .Llegue 4.15am y me esperaron y dejaron entrar, habia pagado el dia anterior. Pero fue perfecto

Cons:

El colchon no era tan comodo .

2026-03-07 • via Nuitee
F
Federico • family_with_children • it
8
2026-03-07 • via Nuitee
R
Renata • family_with_children • cz
9
Pros:

Čistota, milý personal

Cons:

Jen hlučnější klimatizace

2026-03-07 • via Nuitee
K
Kevin • family_with_children • ca
6
A pleasant stay
Pros:

Excellent staff and service

Cons:

Bed is too large for the room + very little desk space and i was travelling with a carryon and not a full size case.

Conveniently there are 2 shopping malls within 3- 5 mins walking distance and the monorail.

2026-03-03 • via Nuitee
F
Felipe • family_with_children • br
10
2026-03-01 • via Nuitee
S
Signe • couple • se
8
Pros:

Overall a really good stay! Worth the money, fresh

Cons:

Close to a nightclub and our room did not have a window so a bit humid

2026-02-27 • via Nuitee
D
Deejay Daxter • couple • my
8
2026-02-26 • via Nuitee
C
Celine • solo_traveller • es
9
Pros:

Cozy room, clean and nice

Cons:

Everything was okay

2026-02-25 • via Nuitee
E
Eva • family_with_children • nl
7
Pros:

Hotel was schoon en locatie goed. Personeel vriendelijk.

Cons:

De kamer was erg gehorig. S nachts wakker gelegen door de douchende bovenbuurman en mensen die over de gang liepen, sochtends wakker geschreeuwd door babies en andere hotelgasten. Ook vrij krappe kamer.

2026-02-24 • via Nuitee
S
Saravanan • solo_traveller • sg
1
Very bad not will be back to stay
Pros:

The room was looking very dirty as well as very blackly at walls

Cons:

Near by to works

2026-02-23 • via Nuitee
M
Munirah • solo_traveller • my
10
Excellent/five stars
Pros:

Location

Cons:

Nothing

2026-02-13 • via Nuitee
A
AI ZHI • couple • my
5
Pros:

地理位置超级棒

Cons:

酒店的家私，电梯非常陈旧，需要更新一些，有异味，酒店冷气也不冷

2026-02-13 • via Nuitee
Y
yong • family_with_children • my
8
2026-02-13 • via Nuitee