Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Ironing service
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Noise Issues
Cleanliness Concerns

Categories

Cleanliness
6.93
Some guests pointed out the cleanliness issues, especially in bathrooms.
Service
8.4
Friendly staff received positive mentions in reviews.
Location
8.94
The location was frequently praised for its convenience and accessibility.
Room Quality
7.39
Rooms were noted as comfortable but some reported issues like thin walls and noise.
Amenities
7.42
Amenities did not meet some guests' expectations, particularly the absence of a fridge.
Value for Money
7.88
Overall well-received as providing good value relative to others in the area.
Food and Beverage
7.73
Food quality was not explicitly mentioned; average rating assigned.
Overall Experience
7.7
Mixed experiences overall, but generally satisfactory stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:53

Property Description

Prime Location
Located just a short walk from Bukit Bintang shopping area, Ceria Hotel offers a convenient base for exploring Kuala Lumpur's vibrant attractions.

Comfortable Accommodation
Relax in style with our well-appointed rooms featuring en suite bathrooms with bathtubs, flat-screen TVs, and ironing facilities for a comfortable stay.

Dining Options
Indulge in local delicacies at nearby Jalan Alor or explore the dining options at Berjaya Times Square Shopping Mall, both within walking distance from the hotel.

To book your relaxing stay at Ceria Hotel, contact us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for MYR 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1681 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 7.73
Overall Experience: 7.7
Y
yong • family_with_children • my
8
2026-02-13 • via Nuitee
A
AI ZHI • couple • my
5
Pros:

地理位置超级棒

Cons:

酒店的家私，电梯非常陈旧，需要更新一些，有异味，酒店冷气也不冷

2026-02-13 • via Nuitee
M
Munirah • solo_traveller • my
10
Excellent/five stars
Pros:

Location

Cons:

Nothing

2026-02-13 • via Nuitee
S
SHAHIERA KHALID • family_with_children • my
10
Will definitely come again!
Pros:

Everything was perfect!

Cons:

I just get to spend a short period of time as I was rushing to work.

2026-02-10 • via Nuitee
J
Jessie • solo_traveller • my
10
I will return. Best value hotel.
Pros:

Great value for money. Staff upgraded me to executive room because I waited for a long time for the room as I came very early for check in.

I requested for last min towels and pillows at night and got them immediately. Service is top notch. Flexible too as they extended my stay easily with online booking by my daughter. Provided free fridge storage and the lobby is comfortable, smells nice.

Must try the Iraq food restaurants Shako Mako next to the hotel😋😘

Opposite is lalaport. It's only 10-15 mins walk to city centre, bukit bintang.

Cons:

They might need to wash the lobby cushion covers?

2026-02-09 • via Nuitee
A
Ali_Kurt • family_with_children • tr
8
2026-02-09 • via Nuitee
R
Rahayu • family_with_children • sg
10
2026-02-08 • via Nuitee
N
Nasuha • couple • my
10
2026-01-31 • via Nuitee
K
Keat Wai • solo_traveller • my
9
2026-01-30 • via Nuitee
Y
yasmin • extended_group • my
8
2026-01-26 • via Nuitee
V
Vianny • extended_group • my
10
Pros:

this hotel located at the centre between Lot 10 , Sungei Wang & Berjaya time square walking is not a problem

Cons:

our room is located at the old block next to the pub & music that all night "boom-boom" till 3 am

2026-01-23 • via Nuitee
S
Sebastián • solo_traveller • uy
10
Great place. Friendly staff. Also gret proce for food. We ordered due to rain and fresh, cheap and good.
Pros:

Beautiful. Great pool.

Cons:

The shower was good but leaks tot the floor a bit.

2026-01-23 • via Nuitee
R
Rachel • solo_traveller • my
8
Pros:

Near to the venue

2026-01-20 • via Nuitee
A
Ain • couple • my
8
Good
Pros:

Good location

Cons:

None

2026-01-20 • via Nuitee
J
James • family_with_children • gb
8
Grand hotel for the price
Pros:

Nice clean hotel close to markets train station

2026-01-20 • via Nuitee
A
ABDULLAH1079 • family_with_children • sg
9
Pros:

Cleanliness

Cons:

Parking lot not sufficient

2026-01-19 • via Nuitee
F
FENG YI • extended_group • my
3
Cons:

not worth the price, the bedsheet was dirty requested the housekeeping to change thrice, blood stain, yellow patches on the bed sheet and dusty room. aircond not functioning.

2026-01-19 • via Nuitee
K
KAI YEN • family_with_children • my
8
不错，很舒服，就是夜间有点吵闹
Pros:

服务很好，卫生很好

Cons:

就是睡觉环境有点吵，路边的车辆很大声

2026-01-19 • via Nuitee
Z
zafika • couple • sg
2
Nice for 2N stay max only
Pros:

Location is near Berjaya Times Square 10min walk from the Imbi monorail station. And room aircon was okay. As well as water for shower was strong. Staff is polite, hotel has nice decor for a budget hotel, fairly well kept also. It’s okay for 1-2N stay as a single or couple not for families. The location has may refugee staying there taxi said it can be dangerous and right beside is a new club so music noises can be heard.

Cons:

The bed, we stayed for 5 nights and the bed were thin and hard. Though yes value for money but I don’t recommend travellers that are staying longer then 2N to stay here. The bed caused both our backs to be so pain the whole trip was uncomfortable when we travelled home. So because of that I feel we should have just spared abit more money on a better hotel with comfortable beds. No mirror in the room only in toilet for make up.

2026-01-19 • via Nuitee
H
hydajaja • family_with_children • my
10
2026-01-13 • via Nuitee