Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Ironing service
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Noise Issues
Cleanliness Concerns

Categories

Cleanliness
6.93
Some guests pointed out the cleanliness issues, especially in bathrooms.
Service
8.4
Friendly staff received positive mentions in reviews.
Location
8.94
The location was frequently praised for its convenience and accessibility.
Room Quality
7.39
Rooms were noted as comfortable but some reported issues like thin walls and noise.
Amenities
7.42
Amenities did not meet some guests' expectations, particularly the absence of a fridge.
Value for Money
7.88
Overall well-received as providing good value relative to others in the area.
Food and Beverage
7.73
Food quality was not explicitly mentioned; average rating assigned.
Overall Experience
7.7
Mixed experiences overall, but generally satisfactory stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:53

Property Description

Prime Location
Located just a short walk from Bukit Bintang shopping area, Ceria Hotel offers a convenient base for exploring Kuala Lumpur's vibrant attractions.

Comfortable Accommodation
Relax in style with our well-appointed rooms featuring en suite bathrooms with bathtubs, flat-screen TVs, and ironing facilities for a comfortable stay.

Dining Options
Indulge in local delicacies at nearby Jalan Alor or explore the dining options at Berjaya Times Square Shopping Mall, both within walking distance from the hotel.

To book your relaxing stay at Ceria Hotel, contact us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for MYR 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1713 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 7.73
Overall Experience: 7.7
N
Nimmi Rawat solo_traveller ie
8
2026-05-09 via Nuitee
K
Katharina solo_traveller de
9
Pros:

Super Lage, nettes Personal und Zimmer im sehr gutem Zustand

Cons:

Bett war ein bisschen hart

2026-05-09 via Nuitee
J
Jonathan solo_traveller sg
7
2026-05-08 via Nuitee
P
PEI QING solo_traveller my
9
Pros:

大堂接待很好,看见我们家有老年人,还免费给我们升级房间。

Cons:

停车位比较难找

2026-05-07 via Nuitee
D
Diana couple ua
8
2026-05-06 via Nuitee
K
Khadijah solo_traveller gb
9
Comfortable, clean and comfortable efficient.
Pros:

- excellent location. Within walking distance of Jalan Alor street food, but requires a deadly informal crossing along busy roads (otherwise rely on local expertise by tagging along). Also, Beranjaya Mall literally round the corner with a 7/11 so convenient.
- very clean and hotel staff are very accommodating 24/7. When I left for five days for Penang, they kept my huge suitcase in their storage safe which saved me for lugging it around. How very considerate given there was no additional fee too
- receiving an upgrade to my room
- most likely will need to pay tax in cash so when you arrive make sure to have cash on you

Cons:

- most rooms don’t have windows. If you stay out the whole day in KL and only use the hotel to sleep/ shower then this hotel is doable
- the room on the ground floor was a lot cleaner and more recently furnished/ more modernised than the third floor room despite it being in the cheaper range. Slightly confused at this (??)

2026-05-05 via Nuitee
Z
Zainal couple my
5
Tiada kemudahan parking untuk oku
Pros:

Tiada kemudahan parking kereta dan untuk oku

Cons:

Adakan kemudahan parking untuk oku

2026-05-05 via Nuitee
A
Aideen couple ie
10
Lovely clean safe hotel, good location and welcoming staff
Pros:

Really nice hotel, good location and welcoming staff

Cons:

The aircon is very good but also noisy, only an issue at night when trying to sleep- but still glad to have air con that works 😄

2026-05-05 via Nuitee
岩元 solo_traveller jp
9
2026-05-05 via Nuitee
C
ChingYen solo_traveller tw
8
房間清潔度佳
Pros:

房間清潔度佳

Cons:

空調聲偏大
枕頭太紮實偏高

2026-05-05 via Nuitee
A
Atahirah couple bn
5
Ok je
Pros:

I only like how it cost you & how modern the design is. Very beautiful

Cons:

The floor was oily, the iron outside was very uncomfortable to use, and there was no icebox. Most importantly, during this stay, my husband and I caught a running nose because the towels were extremely dusty. We requested new towel but still the dust was flying around the room and made the bathroom very dirty, with fibers scattered everywhere.

2026-05-05 via Nuitee
C
Claudia solo_traveller my
9
2026-05-04 via Nuitee
R
Rayana Suli couple id
10
2026-05-03 via Nuitee
S
SueCyin solo_traveller my
8
All and all, its a good experience
Pros:

The hotel is really near to berjaya time square. Public tranport friendly and the hotel, although rating is low, but more than enough if you're those people more towards hanging out more than staying in the hotel.

Cons:

Some of the bedsheet having stain on it. Not much, but siggested to person 1 time bedsheet and pillow case for it. May purchase at Ecoshop, Miniso or KKV

2026-05-03 via Nuitee
K
Kladz couple sg
3
Convenient location but stay comfort was absent
Pros:

Location is convenient

Cons:

Room has no ventilation or daylight coming through a window. The room pics shows a window but the reality differs.

There is a Disco nearby and it’s noisy until 3am.

2026-05-03 via Nuitee
O
Olga solo_traveller ru
9
2026-05-03 via Nuitee
H
Hunter couple my
10
2026-05-03 via Nuitee
H
Hui family_with_children my
9
下次还会再住这家酒店
Pros:

床铺大 舒服 附近也很多店铺美食

Cons:

冷气需要改进 不够冷😆

2026-04-30 via Nuitee
H
Hannah couple au
10
Free upgrade n accommodating staff
Pros:

No fuss all good

2026-04-30 via Nuitee
C
CHE AMRI FADZLY BIN CHE WAHAB family_with_children my
9
2026-04-29 via Nuitee