Hotel Sylva

Hotels
9.3 (308 reviews)
756 West Main Street , Sylva , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise from traffic
Limited outlets
Breakfast options

Categories

Cleanliness
9.49
The hotel was noted as very clean by multiple reviewers.
Service
9.96
The staff was described as friendly and helpful.
Location
10
Several reviews highlighted the great proximity to downtown and local attractions.
Room Quality
9.25
Rooms were described as comfortable, but some issues with appliances were noted.
Amenities
8.48
Some amenities like the breakfast and the TV operation received negative comments.
Value for Money
8.94
Increased prices due to peak season were noted, affecting perceived value.
Food and Beverage
8.49
Breakfast options were criticized by several guests.
Overall Experience
9.77
Most guests expressed a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:54

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Experience comfort and convenience at Hotel Sylva, just minutes away from Harrah's Casino and the Museum of the Cherokee Indian. Each room is equipped with air conditioning, a private bathroom, free WiFi, and a flat-screen TV for your enjoyment. Explore the vibrant surroundings or unwind in the cozy accommodations during your stay. Book now for a memorable experience in Sylva.

Important information:

Please let us know in advance if you plan on traveling with your pet. Non-serivce animals require an additonal $60 fee per night.
Our lobby hours are as follows:
Monday to Thursday: Open from 9:00 AM to 6:00 PM, with a lunch break from 1:00 PM to 2:00 PM.
Friday and Saturday: Open from 7:00 AM to 9:00 PM.
Sunday: Open from 7:00 AM to 6:00 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 308 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.25
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.77
J
Jeffery • couple • us
9
2 Nights in Sylva
Pros:

HOTEL SYLVA is in great location to visit Smokey mountains. This property is close to parks, restaurants and bars. The Staff was great and accommodated us with a room with view of the court house. I would stay here again.

2026-07-23 • via Nuitee
P
Paige • couple • us
7
It was a pleasant stay and I slept well. Good place for a base to travel around the area.
Pros:

Easy to find, beautiful view of Main Street. Keyless entry. Bed was very comfortable. Quaint and cute.

Cons:

Low water pressure.

2026-07-22 • via Nuitee
E
Elizabeth • couple • us
8
2026-07-20 • via Nuitee
T
trudy • couple • us
10
It was a wonderful visit to the mountains
Pros:

Quiet and close to everything

Cons:

Asked not to smoke outside anywhere on the property. Not a problem just needs to have no smoking signs

2026-07-17 • via Nuitee
T
Tracy • couple • us
10
Pros:

Excellent up to date room! Very clean and affordable! We will definitely be back for another stay!

2026-07-09 • via Nuitee
J
Jennie • couple • us
10
Pros:

Close to everything

Cons:

Not a thing

2026-07-07 • via Nuitee
A
Alan • couple • us
10
Wonderful!
2026-07-07 • via Nuitee
S
Shelley • couple • us
9
Would stay here again
Pros:

Shops, dining, activities in walking distance

Cons:

None

2026-07-05 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-07-03 • via Nuitee
B
Buckler • couple • us
10
Cute and comfortable room
Pros:

We enjoyed the proximity to the downtown area and the mountains

2026-07-02 • via Nuitee
R
Rosemary • couple • us
9
Very nice
Pros:

Very clean good location

Cons:

The shower I wish it was hanging shower headso you could rise better and a safer bar in for old people

2026-06-30 • via Nuitee
H
Hayat • couple • us
10
Perfect stay in downtown Sylva
Pros:

I loved that the property is downtown near restaurants and shops. The remodel is wonderful and it was very comfortable.

2026-06-30 • via Nuitee
S
SueEllen • solo_traveller • us
10
2026-06-30 • via Nuitee
L
Lukas • solo_traveller • de
10
2026-06-28 • via Nuitee
R
Rebecca • solo_traveller • us
10
2026-06-26 • via Nuitee
R
Rebecca • couple • us
10
Absolutely what we were looking for
Pros:

I love how soft the beds were and that they had great water pressure

Cons:

No complaints

2026-06-25 • via Nuitee
L
Luci • extended_group • us
10
Pros:

Very clean and comfortable

2026-06-24 • via Nuitee
S
Sheila • couple • us
8
2026-06-24 • via Nuitee
M
Mindy • family_with_children • us
10
2026-06-24 • via Nuitee
J
James • solo_traveller • us
10
2026-06-24 • via Nuitee