Hotel Urban

Hotels
8.1 (264 reviews)
Rua orville derby 24 1 , Sao Paulo , br

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Breakfast in the room
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful staff
Cons:
Inconsistent room quality
Breakfast expectations not met

Categories

Cleanliness
7.94
Several mentions of cleanliness positively, but some concerns about amenities and room maintenance indicate room for improvement.
Service
8.61
Many reviews note the staff as friendly and helpful, indicating a strong service quality.
Location
8.65
Multiple reviews praise the hotel location as excellent, making it easily accessible.
Room Quality
7.6
Some mentions of discomfort due to room conditions, such as size and outdated features, suggest improvements are needed.
Amenities
7.63
Amenities like breakfast in room and under-expectation for the facilities were explicitly mentioned.
Value for Money
8.09
Reviews indicate a good value for the price paid, though some felt they did not receive full value.
Food and Beverage
7.64
Food quality was described as average, with some reviews pointing to simplicity but praises for delivery.
Overall Experience
8.61
Despite some criticisms, the overall experience was positively highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:11

Property Description

Modern Comforts

Hotel Urban offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay in Sao Paulo. Guests can enjoy free WiFi and room service, all within close proximity to key attractions like Museu Catavento and Estádio do Canindé.

Convenience at Your Fingertips

With a 24-hour front desk and private bathrooms equipped with showers and hairdryers, we prioritize convenience for our guests. Bed linen and towels are provided in every room for a hassle-free experience.

Prime Location

Located near Sala São Paulo and Sao Paulo/Congonhas Airport, Hotel Urban is the ideal choice for travelers looking to explore the vibrant city. Book now for a memorable stay in Sao Paulo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 264 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
M
MARIO • couple • br
10
2026-09-12 • via Nuitee
Арина • couple • br
3
2026-09-12 • via Nuitee
T
Tiago • solo_traveller • br
10
Pros:

Da ambiente em geral, funcionários bem receptivos

Cons:

Wifi tava travando muito

2026-09-11 • via Nuitee
M
Mario • solo_traveller • br
7
Podem melhorar
Pros:

Do preço , próximo à padaria e farmácia, local na Mooca é bom

Cons:

Estacionamento fora do pacote, longe, cerca de 100 m até chegar no carro, escadaria para subir com as malas,

2026-09-06 • via Nuitee
I
Isobloco • solo_traveller • br
3
Realmente só localização
Pros:

Localização

Cons:

Ruído da rua entra no quarto, parece que a pessoa esta dormindo na calçada. Mas me mudaram para sem janela que lógico nao tinha ruido.

2026-09-02 • via Nuitee
L
Lilian • solo_traveller • br
6
Boa na localização, muito a desejar na hospedagem
Pros:

O hotel fica bem localizado na zona leste com acesso fácil e tem uma padaria muito boa embaixo, então não precisa se deslocar muito para ter uma refeição boa à noite.

Cons:

O quarto que fiquei não tinha absolutamente nenhuma janela, nem no banheiro. O ambiente era muito claustrofóbico e o ar condicionada não estava funcionando. Se fosse um dia quente seria impossível dormir ali.

2026-08-31 • via Nuitee
J
Joyce • solo_traveller • br
8
Pros:

O atendimento é bom, instalações limpas, tudo funciona muito bem e o café tem boas opções!
Com certeza irei voltar!

2026-08-31 • via Nuitee
M
Munhoz • solo_traveller • br
9
Pros:

Custo benefício e limpeza

Cons:

Porta do banheiro não fica aberta

2026-08-31 • via Nuitee
D
dinizlyra • solo_traveller • br
7
2026-08-29 • via Nuitee
N
Naomy • family_with_children • cl
1
Nunca volveria en mi vida
Pros:

Nada

Cons:

Todo horrible, me fui un dia antes

2026-08-27 • via Nuitee
L
Luiz Borba • solo_traveller • br
10
2026-08-26 • via Nuitee
B
Barbosa • solo_traveller • br
8
Ótimo custo benefício
Pros:

O café da manhã deles é uma delícia e para mim o diferencial é que era entregue no quarto, tudo estava extremamente limpinho e organizado

Cons:

O quarto é de fato bem pequeno, no nosso tinha duas camas tanto de casal quanto uma de solteiro e isso fazia o quarto ficar minúsculo mas como só passamos uma noite não foi algo que desagradou muito se você for ficar mais dias talvez te incomode.

2026-08-25 • via Nuitee
R
Raquel • solo_traveller • br
7
2026-08-22 • via Nuitee
A
ADRIANO APARECIDO SILVA • solo_traveller • br
1
2026-08-21 • via Nuitee
C
Coelho • solo_traveller • br
8
2026-08-18 • via Nuitee
M
Mary • couple • br
9
2026-08-17 • via Nuitee
J
JESSYCA KIANY • solo_traveller • br
7
Urban
2026-08-13 • via Nuitee
S
Santos • solo_traveller • br
10
2026-08-10 • via Nuitee
M
Marliere • couple • br
6
2026-08-06 • via Nuitee
D
David • solo_traveller • br
10
Pros:

Ótimo espaço e atendimento

Cons:

Nada

2026-08-04 • via Nuitee