Punch House

Hotels
Independent
8.6 (798 reviews)
4-5 Agincourt Square, Monmouth, Wales, NP25 3BT , Monmouth , GB

Pets allowed

Facilities

Free WiFi
Wheelchair accessible
Bicycle rentals nearby
Hiking/biking trails nearby
Breakfast available (surcharge)
Front desk (limited hours)
Mountain biking nearby
Smoke-free property
Housekeeping on request
Horse riding nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Cons:
Inconsistent food availability
Dated bathroom
Distracting street noise

Categories

Cleanliness
8.5
Many reviews indicate clean and comfortable rooms.
Service
8.9
Numerous comments highlight super friendly and helpful staff.
Location
8.8
Several reviews praise the central location and convenience.
Room Quality
8.6
Guests report that rooms are comfortable and well-decorated.
Amenities
8.3
Some amenities like the smart TV and kettle were mentioned as lacking.
Value for Money
8.6
Generally seen as good value considering the location and service.
Food and Beverage
8.4
Breakfast quality was noted positively, but availability was inconsistent.
Overall Experience
8.7
Overall experience mentioned as positive with no serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:30

Property Description

Convenient Location
Enjoy the perfect getaway at Punch House in Monmouth, located within walking distance of Great Castle House. Explore historic sites like Nelson Museum & Local History Centre, Shire Hall, and St Mary's Church right at your doorstep.

Dining and Entertainment
Indulge in delicious meals at the onsite restaurant or grab a quick snack at the coffee shop. Unwind with a drink at the bar/lounge after a day of exploring nearby attractions.

Comfortable Accommodations
Relax in one of the 10 well-equipped guestrooms featuring modern amenities such as flat-screen TVs, coffee/tea makers, and complimentary toiletries. The attentive staff and housekeeping services ensure a pleasant stay.

Experience the charm of Monmouth and book your stay at Punch House for a memorable vacation.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 798 reviews
Cleanliness: 8.5
Service: 8.9
Location: 8.8
Room Quality: 8.6
Amenities: 8.3
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 8.7
J
John couple gb
9
Very successful one night stay
Pros:

Really enjoyed our 1 night stay, lovely friendly staff and 1st class breakfast in this historic old pub

2026-03-28 via Nuitee
G
Graham solo_traveller gb
8
2026-03-27 via Nuitee
M
Mel solo_traveller gb
10
Pros:

Amazing

Cons:

Nothing

2026-03-26 via Nuitee
C
Cerydd couple gb
10
Pros:

The hotel has a lovely location, great rooms and amazing staff

Cons:

Nothing. We were made to feel welcome from the moment we arrived u ril we left

2026-03-25 via Nuitee
J
Jane solo_traveller gb
8
Comfortable stay with friendly staff.
Pros:

Great location. Friendly staff. Rooms very clean and comfortable.

Cons:

It would’ve been nice to have an option of a continental style breakfast (fruit salad,croissants etc) as I never eat a cooked breakfast.

2026-03-21 via Nuitee
T
Tom solo_traveller gb
9
Comfortable, affordable stay in a quiet town
Pros:

Really nice stay - the hotel is very central, the bed was comfy and it was lovely having a bath in the room. Food was decent and reasonably priced as well. Staff were friendly too.

Cons:

I stayed for 3 nights - it would have been nice for the room to be cleaned and drinks/biscuits replenished maybe once during my stay (I could understand if I was just staying for 1-2 nights though).
There’s also no parking (or e.g. visitor permits) provided, which is then an expense/logistic to factor in if you’re travelling by car.

2026-03-18 via Nuitee
E
Elaine couple gb
10
Comfortable, well-equipped and well-stocked room.
Pros:

We were delighted to find a fridge in the room. In spite of being told they did not have decaffeinated coffee, there were sachets in the room. The housekeeper had already given us more than the usual amount of supplies as we stayed more than one night, and she was happy to top them up as necessary. The bed was huge and comfortable.

Cons:

Having the towel rail next to the loo was a nuisance. It looks like the planned layout was different, but there was a snag.

2026-03-17 via Nuitee
B
Brian couple gb
10
2026-03-16 via Nuitee
J
Jean extended_group gb
8
Good weekend
Pros:

Location , staff, bar

Cons:

Room was a little on small side

2026-03-15 via Nuitee
K
Kimberley couple gb
10
2026-03-12 via Nuitee
K
Kim couple gb
7
Pros:

Location, room size

Cons:

Ordered breakfast ahead, got text 11pm sat nite saying no breakfast as prepping for sunday lunch???

2026-03-11 via Nuitee
A
Annie solo_traveller gb
5
It was ok, and the staff were nice
Pros:

I liked the staff, and the bed was really comfy

Cons:

The room felt a little small, and the bathroom a little tired.

2026-03-09 via Nuitee
G
Geraint couple gb
7
Lovely staff, characteristic property, cleanliness needs attention. Menu revamp.
Pros:

Our room was cute and cosy, I liked the decor and colours the room was decorated in. Felt homely. Bed was very comfortable, I even took a photo of the mattress make so I could look up the brand. A good night’s sleep. Excellent central location which is why we chose to stay in the first place. Couldn’t fault the staff, they were happy and helpful.

Cons:

The cleanliness of our room definitely wasn’t up to scratch. The room itself was ok but the bathroom needs some serious work. The shower wash pump was broken and just left on top of the bottle, the toilet was dirty and overall the shower just needs a really good deep clean. It’s not cleaned well at all. Dirty mirrors etc. I was in and out of the shower as quickly as I could.
Mattress protector was filthy, full of stains.
We had a restaurant meal, food was ok. Starters weren’t really starters in my opinion, curry was middle of the road. I’d probably choose a restaurant close by instead.

2026-03-04 via Nuitee
L
Lisa couple gb
10
great hotel in a great location
Pros:

well maintained , comfy bed lovely staff members

Cons:

nothing

2026-03-03 via Nuitee
F
Fiona couple gb
8
2026-03-01 via Nuitee
J
justine couple gb
10
Charming historical inn. Lovely rooms.
Pros:

Gorgeous old property. Warm and clean. Lovely friendly helpful staff. Beautiful room.

Cons:

No coffee sachets in room but that wasn’t a problem for the 1 night we had there.

2026-02-25 via Nuitee
S
Sharon couple gb
8
Comfortable and clean with friendly staff
Pros:

Good location, friendly staff

2026-02-25 via Nuitee
H
Heather couple gb
7
Pleasantly surprised
Pros:

Excellent location

2026-02-22 via Nuitee
C
Ceris extended_group gb
10
Such Fun
Pros:

Tasha, Vikkie and the staff are so helpful, considerate and caring. They do so much for the community and are much appriciated by all.

2026-02-11 via Nuitee
S
shan couple gb
10
Lovely break away in a lovely hotel
Pros:

Everything

2026-02-10 via Nuitee