Smart Hotel

Hotels
8.9 (56 reviews)
Km 88, carretera al Pacífico, Santa Lucía Cotzumalguapa , Santa Lucía Cotzumalguapa , GT

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Great food
Nice amenities
Cons:
Odors in some areas
A/C control issues
Occasional service lapses

Categories

Cleanliness
8.2
Some guests mentioned dedicated cleaning, but the presence of odors affected the perception.
Service
9.4
Guests appreciated the attentive service, especially from staff like Carol at reception.
Location
9.2
Several reviews highlighted excellent location as a key benefit.
Room Quality
8.2
There were comments on room features but noted issues with A/C control.
Amenities
9.2
Positive feedback on facilities such as the pool and restaurant.
Value for Money
8.7
Overall good value perceived given service and location, despite some issues.
Food and Beverage
9.2
The food quality was mentioned positively in multiple reviews.
Overall Experience
9.1
Mixed reviews, but overall experience deemed very good by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:30

Property Description

Luxurious Amenities
Smart Hotel boasts an outdoor swimming pool, terrace, and a restaurant accompanied by a bar for guests to unwind and indulge.

Convenience Redefined
Experience top-notch services including room service and a 24-hour front desk ensuring a seamless stay. Stay connected with complimentary WiFi throughout the property.

Comfortable Accommodations
Relax in well-appointed rooms featuring modern amenities such as a desk, flat-screen TV, and plush bedding. Immerse yourself in comfort at Smart Hotel.

To book your stay at Smart Hotel and experience luxury in Santa Lucía Cotzumalguapa, reserve now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 56 reviews
Cleanliness: 8.2
Service: 9.4
Location: 9.2
Room Quality: 8.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.1
R
Roberto • extended_group • cr
10
Excepcional!!!
Pros:

Las habitaciones muy limpias, modernas, con todas las comodidad y amplias. Tiene atracciones como restaurante, bar, piscina, gimnasio. Realmente el precio muy cómodo para el tipo de hotel.

2026-10-30 • via Nuitee
D
Deisy Carolina Elizabeth • couple • gt
9
Cómodo lugar
Pros:

Limpieza, decoración , amenidades , personal muy amable

Cons:

La ducha estaba al ras del resto del baño, salpicaba mucho el resto del baño

2026-10-25 • via Nuitee
E
Edgar • solo_traveller • gt
8
Pros:

La cena

Cons:

La cama no está tan cómoda

2026-10-25 • via Nuitee
J
Julio • solo_traveller • us
9
2026-10-07 • via Nuitee
M
Miguel • family_with_children • sv
4
Pros:

La limpieza, excelente

Cons:

Cuando reservamos en booking decía desayuno incluido, luego decía desayuno 60Q y hoy nos querían cobrar 120Q por persona por desayuno.
Aire acondicionado no servía el primer día de estadía y problema con las llaves de acceso

2026-09-06 • via Nuitee
K
kelvin antonio • couple • do
10
2026-08-23 • via Nuitee
B
Byron Leonel • family_with_children • gt
7
Aceptable
Pros:

La comida

Cons:

Cuando llegamos no funcionaba el aire acondicionado

2026-08-17 • via Nuitee
C
Cetina • solo_traveller • gt
10
2026-08-17 • via Nuitee
O
Oscar Augusto • couple • gt
10
2026-08-09 • via Nuitee
P
Pérez Zubillaga • solo_traveller • gt
10
Pros:

La estancia fue agradable, todo bien

2026-08-09 • via Nuitee
C
Carlos Emigdio • solo_traveller • gt
10
Pros:

La comodidad y amabilidad

2026-08-03 • via Nuitee
M
magali • couple • es
10
2026-07-24 • via Nuitee
A
Alberto • solo_traveller • gt
10
2026-07-05 • via Nuitee
A
Alberto • solo_traveller • gt
10
2026-07-05 • via Nuitee
E
Evelio Francisco • couple • gt
10
Buen Hotel relación precio/calidad
Pros:

Limpio y buena ubicación

Cons:

Todo estuvo bien

2026-06-24 • via Nuitee
G
Genar Rudelsi • solo_traveller • gt
10
2026-06-20 • via Nuitee
A
Alejandra • couple • gt
10
Pros:

Todo

Cons:

Horario de cocina

2026-06-06 • via Nuitee
C
Claudia • couple • us
10
Excelente para recomendar y volver a regresar
Pros:

El paisaje la limpieza

Cons:

La comida en el restaurante

2026-05-20 • via Nuitee
G
GABRIEL • extended_group • gt
10
TODO BIEN
Pros:

HABITACIONES LIMPIAS, AMPLIAS, BUENA PISCINA Y BUEN RESTAURANTE Y BUENA COMIDA.

Cons:

TODO BIEN

2026-05-06 • via Nuitee
D
De León • family_with_children • gt
9
2026-05-03 • via Nuitee