Smart Hotel

Hotels
8.9 (36 reviews)
Km 88, carretera al Pacífico, Santa Lucía Cotzumalguapa , Santa Lucía Cotzumalguapa , gt

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Non-smoking throughout
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Great food
Nice amenities
Cons:
Odors in some areas
A/C control issues
Occasional service lapses

Categories

Cleanliness
8.2
Some guests mentioned dedicated cleaning, but the presence of odors affected the perception.
Service
9.4
Guests appreciated the attentive service, especially from staff like Carol at reception.
Location
9.2
Several reviews highlighted excellent location as a key benefit.
Room Quality
8.2
There were comments on room features but noted issues with A/C control.
Amenities
9.2
Positive feedback on facilities such as the pool and restaurant.
Value for Money
8.7
Overall good value perceived given service and location, despite some issues.
Food and Beverage
9.2
The food quality was mentioned positively in multiple reviews.
Overall Experience
9.1
Mixed reviews, but overall experience deemed very good by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:30

Property Description

Luxurious Amenities
Smart Hotel boasts an outdoor swimming pool, terrace, and a restaurant accompanied by a bar for guests to unwind and indulge.

Convenience Redefined
Experience top-notch services including room service and a 24-hour front desk ensuring a seamless stay. Stay connected with complimentary WiFi throughout the property.

Comfortable Accommodations
Relax in well-appointed rooms featuring modern amenities such as a desk, flat-screen TV, and plush bedding. Immerse yourself in comfort at Smart Hotel.

To book your stay at Smart Hotel and experience luxury in Santa Lucía Cotzumalguapa, reserve now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 36 reviews
Cleanliness: 8.2
Service: 9.4
Location: 9.2
Room Quality: 8.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.1
G
GABRIEL • extended_group • gt
10
TODO BIEN
Pros:

HABITACIONES LIMPIAS, AMPLIAS, BUENA PISCINA Y BUEN RESTAURANTE Y BUENA COMIDA.

Cons:

TODO BIEN

2026-05-06 • via Nuitee
D
De León • family_with_children • gt
9
2026-05-03 • via Nuitee
E
Estuardo • family_with_children • gt
9
2026-04-30 • via Nuitee
S
Sujuy • extended_group • gt
10
2026-04-14 • via Nuitee
K
KP Mansilla • solo_traveller • gt
9
2026-04-09 • via Nuitee
K
KP Mansilla • solo_traveller • gt
10
Pros:

Atención

2026-04-06 • via Nuitee
R
Rodrigo • family_with_children • gt
10
2026-04-05 • via Nuitee
K
Kenneth Oswaldo • couple • gt
8
Pros:

La cama muy cómoda y la comida muy deliciosa

Cons:

La habitación no le funcionaba algunos focos de luz y el WiFi esta fallando

2026-04-05 • via Nuitee
H
Hector • family_with_children • gt
3
Hotel con mucho que mejorar en relación al servicio, empezando por recepción, uso de instalaciones y restaurante.
Cons:

Pésimo servicio!!

2026-03-28 • via Nuitee
L
lopez • couple • gt
10
Inolvidable lugar.
Pros:

Muy buena la atención, la comida, el hambiete todo excelente.

Cons:

Incluir el desayuno en la reservacion.

2026-03-23 • via Nuitee
K
Kyle • solo_traveller • us
10
2026-02-24 • via Nuitee
M
Maria • couple • gt
9
2026-01-15 • via Nuitee
R
Roberto • couple • gt
10
2026-01-05 • via Nuitee
S
SANDRA • extended_group • co
9
2025-12-30 • via Nuitee
C
Carolina • family_with_children • gt
8
2025-12-29 • via Nuitee
M
Marcelo • extended_group • br
10
2025-12-13 • via Nuitee
R
Ricardo • solo_traveller • br
10
Excelente
Pros:

Academia e restaurante

Cons:

Quarto

2025-12-13 • via Nuitee
A
Antonio • solo_traveller • pe
10
Excelente
Pros:

Todo la infraestructura del hotel es de primera, habitación, restaurante, piscina

Cons:

que en la habitación no se contaba con friobar

2025-12-01 • via Nuitee
D
David • couple • gt
10
2025-11-21 • via Nuitee
S
Santiago • solo_traveller • co
10
2025-11-13 • via Nuitee