Empire Platinum Suites-Luxury Aparthotel Central Delhi

Hotels
8.9 (311 reviews)
8700, Desh Bandhu Gupta Road , New Delhi , in

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with cleanliness
Smoky smell in rooms

Categories

Cleanliness
7.98
Some issues with uncleanliness and smells in the rooms were mentioned.
Service
9.45
The staff were described as very friendly and helpful in most reviews.
Location
8.99
The location is close to transport links, although some guests felt it was initially shocking.
Room Quality
8.94
Rooms were noted as modern and comfortable with good amenities.
Amenities
8.97
Amenities were generally good but could improve in terms of breakfast options.
Value for Money
9.43
Good value perceived in the context of services and amenities provided.
Food and Beverage
8.48
Food was good, but more breakfast options were requested.
Overall Experience
8.95
Overall, guests had positive experiences but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:03

Property Description

Luxurious Accommodations
EMPIRE PLATINUM SUITES offers air-conditioned rooms with modern amenities like a coffee machine, microwave, and flat-screen TV. Guests can also enjoy a private bathroom and patio in each room.

Dining Experience
Indulge in a variety of cuisines at the hotel's restaurant, serving American, Chinese, and Indian dishes. Special dietary requests can be accommodated, including vegetarian, dairy-free, and gluten-free options.

Convenient Services
The hotel provides a business center, along with services like ironing and dry cleaning. Guests can also enjoy free WiFi, a 24-hour front desk, and currency exchange during their stay.

Book now for a luxurious and convenient stay at EMPIRE PLATINUM SUITES in New Delhi!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 311 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 8.94
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 8.95
M
Mahajan • solo_traveller • nz
10
Overall amazing experience, value for money. Will come back.
Pros:

Location was great and rooms are clean. The receptionist was amazing and very helpful. Even booking cab for me/ guide me.

Cons:

Shower gel and shampoo quality can be better.

2026-03-14 • via Nuitee
S
Shaik Abdul • family_with_children • in
9
Worth stay
Pros:

Everything was provided in room
Additional fan, Fridge , oven , coffee maker , tv’s in both rooms & excellent thing is even plates , cups were provided
Breakfast was good & great thing was coffee is available 24x7

Staff & hospitality was awesome
Reception lady , Riaa was so prompt & helpful in assisting us

Cons:

We have inform for cleaning otherwise it’s good

2026-03-14 • via Nuitee
G
grainne • couple • ie
9
Quaint, clean, accommodating, excellent staff
Pros:

The staff were excellent and so helpful and kind. They attended to anything I needed.

Cons:

It was a little further from the centre than I anticipated but that was by no fault of the hotel

2026-03-14 • via Nuitee
J
Jed • couple • gb
10
Comfortable bed
Pros:

Hotel staff were very friendly and helpful
Bed very comfortable & nice to have two TVs in our suite

Cons:

No complaints

2026-03-13 • via Nuitee
S
Siuli • couple • ca
10
Good budget hotel.
Pros:

Good but small room. Good breakfast. Staffs are very nice. Updated electrical gadgets for the light, and curtains also. That's a very good experience.

Cons:

Kitchen is not equipped. Small restaurant for the entire hotel to have breakfast.
Suite is very small, there is a visual mismatch for the room size wise.

2026-03-13 • via Nuitee
S
Singh • extended_group • us
10
2026-03-12 • via Nuitee
M
Mohamed • solo_traveller • za
5
It was average
Pros:

New apartments, the electrical switches need fixing as it is not properly installed

Cons:

Lots of renovation work, cramped and common areas need ventilation

2026-03-11 • via Nuitee
R
Robertson • couple • gb
1
Pros:

It was very central. Lots of electrical aids.

Cons:

The room was very small. The bed was so short my feet stuck out the bottom, I'm 5ft 3". To get round the bed you have to walk sideways. It's basically a small room converted into a flat.
I didn't feel safe as it was up a dark alley and people outside continuously bother you.
The breakfast was terrible, only toast and a banana I could eat. It had a lot of Indian food so it may be better if you are not from UK. We only stayed one night as it was not for us
Also no balcony. Window looks out on wall.

2026-03-07 • via Nuitee
M
Mohamed Rushwan • extended_group • mv
5
The property was clean and well-maintained, and the staff were generally helpful. However, the space was smaller than we
Pros:

The property is clean, and the staff are friendly and helpful.

Cons:

The space was smaller than we expected. There was ongoing construction in the building, which caused disturbance, and the entrance area was often dusty.

We experienced several plumbing issues during our stay. The toilet of 1 room stopped flushing, and the shower constantly ran only hot water. We had to call the staff multiple times, but unfortunately, the toilet issue was not resolved before we checked out. They provided an additional room to use the toilet on the last day.

The airport pickup vehicle was also too small for three people with luggage, so we had to squeeze in and place one suitcase in the front seat, making the ride uncomfortable.

Additionally, we had an early morning tour to Agra, and the receptionist informed us that a small breakfast would be arranged. However, this was not communicated to the restaurant staff, which led to confusion and an unpleasant interaction, as the restaurant staff were rude during the situation.

2026-03-01 • via Nuitee
J
Jette • couple • dk
8
2026-02-22 • via Nuitee
M
marianne • couple • dk
1
Cons:

Vi fik ikke det hotel, vi havde bestilt!!!

2026-02-14 • via Nuitee
A
Ali • solo_traveller • mv
10
Pros:

Great place

Cons:

Nothing

2026-02-14 • via Nuitee
V
Vijay • couple • in
9
Pros:

Nice Staff and nice facilities, Ria in the front office was friendly and supportive.

Cons:

Smaller bed

2026-02-13 • via Nuitee
A
ALEKSEI • solo_traveller • ru
6
Pros:

Хорошее состояние номера

Cons:

Номер был в 2 раза меньше заявленного. Кровать для роста 165 и меньше, если вы выше будет коротка. Когда выходишь из отеля, попадаешь на стройку. Утром во время завтрака часто даже негде сесть, много людей.

2026-01-26 • via Nuitee
D
Dr Tarun • couple • in
6
Nice staff, good amenities, but pervasive cigarette smoke
Pros:

1. Staff were polite and accommodating.
2. Location is very close to railway station
3. Apartment is comfortable and has good amenities.
4. Free airport pickup was nice.

Cons:

1. Pervasive smell of cigarette smoke.
2. Bathroom has suffocating stink of cigarettes.
3. Pillows were too thick and pillow covers were unclean.

I would enjoy booking it again if cigrette smoke from vents, exhaust and AC is taken care of. Indoor smoking should be discouraged and smoke detectors should be installed

2026-01-20 • via Nuitee
L
Laszlo • solo_traveller • hu
2
Cons:

Javasolták, hogy mondjam le a Bookingon a szállást (dátum módosítása miatt), majd magasabb árat adtak. Erre visszakérdezve többé már nem valaszoltak.

2026-01-19 • via Nuitee
B
Balaji • couple • pl
10
Pros:

Perfect, clean, friendly staff,

2026-01-18 • via Nuitee
I
Ilir • solo_traveller • de
7
Ok für kurze Zeit
Pros:

Die Zimmer sind gut ausgestattet, allerdings lässt sich die Klimaanlage z.B. sehr schlecht steuern. Es ist grundsätzlich zu kalt im Zimmer. Das Früstühck ist okay, allerdings ist der Frühstücksraum immer überfüllt. Das Personal ist sehr freundlich.

Cons:

Die Rezeption war nicht sehr kooperativ. Wenn man nach einer Verlängerung der Aufenthalt fragt, wird auf eine Onlinebuchung verwiesen. Vorräte im Zimmer wie Kaffee oder Tee werden nicht automatisch nachgefüllt, man muss danach fragen

2026-01-16 • via Nuitee
R
Raghul • solo_traveller • in
1
There is no such place, it's a fake hotel with fake name. I went there at 1am after a long flight.
2026-01-15 • via Nuitee
A
Abhishek • solo_traveller • in
3
2026-01-09 • via Nuitee