The Derwentwater Hotel

Hotels
•
Bespoke
7.2 (144 reviews)
The Derwentwater Hotel, Portinscale, Keswick, England, CA12 5RE , Keswick , GB
44-17-68772538

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Picnic area
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Pet friendly
Beautiful gardens
Friendly staff
Good value for money
Cons:
Dated decor
Cleanliness issues
Old mattresses
Slow check-in

Categories

Cleanliness
6.1
Several guests reported issues with dampness and cleanliness in rooms, specifically mentioning stains and odors.
Service
8.06
Staff were frequently described as friendly and helpful, despite some negative experiences.
Location
8.1
Guests enjoyed the location, noting its proximity to Keswick and the beautiful gardens.
Room Quality
6.56
Rooms are generally described as dated and in need of refurbishing, but some guests found them spacious and comfortable.
Amenities
7.09
The hotel has basic amenities, with some mentions of the outdoor area and bar, though not very impressive.
Value for Money
7.55
Guests felt the hotel offered good value for its pricing, despite some shortcomings.
Food and Beverage
6.6
No substantial reviews on food quality, but bar pricing was noted as reasonable.
Overall Experience
7.57
Mixed feelings, but overall many guests expressed they enjoyed their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:31

Property Description

Enjoy Stunning Views and Nearby Attractions
Take in the breathtaking views from the terrace and garden while being just minutes away from popular attractions like Womenrock and Derwentwater.

Fine Dining and Cozy Bar
Indulge in delicious meals at Deers Leap Restaurant and sip your favorite drinks at the bar/lounge.

Comfort and Convenience
Relax in one of the 47 well-equipped guestrooms with complimentary wireless internet, flat-screen TVs, and daily housekeeping. Featured amenities include dry cleaning services and a 24-hour front desk for a hassle-free stay.

Book now at The Derwentwater Hotel for a delightful getaway in Keswick!

Important information:

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features a picnic area and a banquet hall.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.2
Based on 144 reviews
Cleanliness: 6.1
Service: 8.06
Location: 8.1
Room Quality: 6.56
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 6.6
Overall Experience: 7.57
T
Trudy
6
Pros:

Quite a run down hotel. Pet friendly. location to Keswick was walkable. ( take a torch for walking back). The bar area is huge but sparse. No homely feel to it. Gardens are lovely with a walk to the lake. We didn’t try the food but the bar was reasonably priced. Rooms very dated but clean.

2025-09-21 • via Nuitee
C
Catherine • family
8
Pros:

We had a delightful stay at this property and would recommend it

2025-09-09 • via Nuitee
L
Laura • partner
4
Pros:

Bathroom leaked and flooded the bathroom, fan didn’t work. Room smelt damp, mattress old

2025-09-08 • via Nuitee
K
K E
8
Very pleasant and good value
Pros:

Excellent location and very peaceful. All the staff were very professional and pleasant. The room was spacious with a good sized ensuite bathroom. Having read previous reviews about the hotel we were not surprised or disappointed by the rather dated decor and bathroom. And given the good value of our stay compared to other similar venues, this was clearly factored in.

2025-09-03 • via Nuitee
S
Steven • partner
8
Pros:

Nice place quite and useful

2025-09-02 • via Nuitee
T
Tanya L
6
Pros:

Average stay at the Derwentwater hotel, the staff & location are excellent however we did feel the hotel looked tired. Also we found the bed very hard. Overall we’ve had a lovely time in the Lakes.

2025-08-19 • via Nuitee
H
Harry
4
Pros:

The room smelt damp, terrible.

2025-08-18 • via Nuitee
G
Gary • partner
8
Pros:

ALL GOOD...A BIT DATED BUT GOOD VALUE AND GREAT LOCATION. THE ONLY DOWN SIDE WAS THE BED...2 SINGLES WITH ONE HAVING A SLOPE TO IT

2025-08-06 • via Nuitee
N
Neil
8
Information
Pros:

Not enough information given about hotel on check in or in the room nice area

2025-08-02 • via Nuitee
C
Christopher
10
Pros:

Lovely hotel

2025-07-31 • via Nuitee
J
Josh
8
Good
Pros:

Great hotel and a lovely outdoor area and bar. Check in was very slow with a queue of people in the waiting room.
Staff were really friendly and helpful.
No AC which is a shame.
Wi-Fi was good.
Beds were not comfortable.

2025-07-31 • via Nuitee
J
Jack
6
Comfortable but some flaws
Pros:

Decent location and fairly comfortable. However my room was not the cleanest, stain on the carpet and one of the bed sheets. The bathroom had also seen better days. Considering the price for one night, I was expecting a bigger tv in the room also. Obviously an old building so I won’t be too harsh on it but the decor was looking tired and worn out.

2025-07-29 • via Nuitee
V
Verified traveler
8
Pros:

Lovely location with nice gardens. Entrance via the conservatory gives a nice first impression.

Lift was broken and the room was tired with an old water stain on the ceiling from a previous leak in the roof. Bathroom was outdated and in need of a refresh.

Beds were comfortable and room was clean.

2025-07-29 • via Nuitee
J
Julia
8
Beautiful hotel great space.
Pros:

Lovely spacious hotel in beautiful grounds and good size car park. Great for visiting Keswick just a short stroll away. They hotel is huge. Breakfast was good. There is signs of age in the decor but quite adequate for an over night stay. A bit of a re fresh wouldn't go a miss but was a friendly welcoming nights stay.

2025-07-29 • via Nuitee
T
Thomas • partner
8
Pros:

Isolated and quite
The commission Expedia charges

2025-07-25 • via Nuitee
J
Joanne • family
4
Pros:

Gardens stunning next to the lake, only positive.

Booked via Expedia, room looked beautiful and modern on image.. Called reception to check the room we were looking at was the room we would get, told yes definitely. Checked in late Monday evening after a family funeral to find room not what we thought we were getting.
Dirty walls, dust everywhere no headboards, no fire evacuation sign on the back of the door, stained duvet cover, chair arms worn away, Dirt in the bath. Windows dirty and on frames. Very loud extractor fan outside the window. Spoke with Reception (1 person) showed no compassion very dismissive.
Bar service was goood.
Checkout with Lauren was wonderful.

2025-07-16 • via Nuitee
M
Mark • partner
8
Pros:

Friendly staff, quiet location, lovely gardens. Nice room which was properly cleaned. Big conservatory would be great in bad weather. Only negative comment is corridor decoration could do with a refresh.

2025-07-15 • via Nuitee
M
Marjory
8
Pros:

Friendly helpful staff, great location, good food

2025-07-07 • via Nuitee
T
Triada
8
Pros:

Excellent location and price

2025-07-06 • via Nuitee
K
Karen • family
10
Pros:

If you stay here, just know that it’s an older space, but it’s also beautiful. They have a great area to gather and games to play. The property has a proper garden area with lots of places to sit. We would absolutely go back.

2025-07-05 • via Nuitee