Agape Hotel Haranggaol

Hotels
7.4 (14 reviews)
Jalan Besar Haranggaol , Haranggaul , id

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Spacious and clean room
Quiet atmosphere
Cons:
Poor cleanliness in dining area
Amenities not functional (broken water slide)

Categories

Cleanliness
6.54
The food area had an odd smell and wasn't very clean.
Service
8.51
Standard quality for this hotel tier.
Location
8.05
Standard quality for this hotel tier.
Room Quality
7.5
The room was spacious and quiet.
Amenities
5.53
The water slide was broken and the pool was very cold.
Value for Money
8.49
Standard quality for this hotel tier.
Food and Beverage
7.04
We only ate a few chicken nuggets due to the quality perception.
Overall Experience
7.51
Suitable place for a brief holiday.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:59

Property Description

Outdoor Swimming Pool and Stunning Lake Views

Enjoy a refreshing dip in our outdoor swimming pool while taking in the breathtaking views of the surrounding lake. Perfect for relaxation and leisure.

Comfortable Accommodations with Modern Amenities

Our 3-star hotel offers well-equipped rooms with air conditioning, flat-screen TVs, and private balconies with mountain or city views. Guests can also make use of the safety deposit box and enjoy free WiFi.

Delicious Dining Options and Warm Hospitality

Start your day with a delicious breakfast spread including buffet and à la carte options. Our restaurant also serves delectable dishes, and our friendly staff are available 24/7 for any assistance.

Book your stay at Agape Hotel Haranggaol for a memorable experience in Haranggaul.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.4
Based on 14 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 5.53
Value for Money: 8.49
Food and Beverage: 7.04
Overall Experience: 7.51
M
Mohd Adam family_with_children my
2
Pros:

Suitable place for holiday

Cons:

Bad electricity supply condition...must have generator set for tourist comfort

2025-12-07 via Nuitee
A
Anne-Christin family_with_children de
7
Pros:

Das Zimmer war geräumig und sauber.
Es war sehr ruhig

Cons:

Die Wasserrutsche ist kaputt und gesperrt. Der Pool ist eiskalt.
Der Essensraum hat eigenartig gerochen und war auch nicht so sauber.
Wir haben daher nur ein paar Chicken Nuggets gegessen.
Die Betten waren extrem hart.
Wir waren scheinbar auch die einzigen Gäste. Für eine Nacht ist es in Ordnung aber nicht länger

2025-08-05 via Nuitee
T
Tze with friends my
10
Exceptional
2025-06-10 via Nuitee
D
Dila group my
8
Peaceful
Pros:

The amenities. The staff. The food

Cons:

The location

2025-06-08 via Nuitee
D
David young couple nl
6
Pleasant
Pros:

For a 'luxury' hotel price and looks were good. Location was easy to access and in cool village where not many western tourists come.

Decent enough stay on the way. Not for multiple days but definitely good enough for a night.

Cons:

Wifi was unreliable and need to login again the whole time. Only lukewarm water for showering. Electricity outages for a few seconds once every hour or so.

Staff didn't speak a word of English. Made it pretty difficult. We didn't mind too much, but other people might.

Food was hit or miss. Pool was not available and looked run down. Only 2 breakfast choices because there was literally nobody in the whole hotel except us (January).

Pillows were huge, too big for us. But this is very personal if course.

2025-01-29 via Nuitee
N
Nila family with young children my
5
Nothing much you do, because the place is not tourist area
Pros:

Not many choices, we have the the same menus for 2days stayed ( fried rice & fried noodle)

Cons:

Overpriced. The foods , laundry !

2024-09-22 via Nuitee
R
Ruben young couple nl
4
Uncomfortable, language barrier and disgusting food.
Pros:

Sauna was nice and slide into the Lake was fun. Room was clean and spacious with a comfortable bed.

Cons:

Don’t go here if you expect to be able to do anything here outside of swimming in the lake or fishing.

Staff doesn’t speak any English. And I mean zero English, I had to use google translate our entire stay. They were very kind, but the language barrier is definitely there.

The food is not good. We had nothing to complain about the included breakfast, but the lunch and dinner options are very limited for international tourists. The french fries were the only thing we thought were edible. The spaghetti and sirloin steak were not good (the sirloin steak was the most disgusting steak I’ve ever had, tasted like the ocean).

The room was tidy, but the shower had little to no hot water. Even after following the instructions (leaving on the AC for an hour for hot water) we only had about 5 minutes of hot shower before it turned cold.

The electricity also cuts out from time to time, but that seemed to be more a local issue than the hotel’s fault.

All in all, skip this hotel as an international tourist. If you have the time unlike us, just go to Samosir island

2024-09-01 via Nuitee
N
Nur solo traveller my
9
Superb
2024-08-30 via Nuitee
G
Germantraveller1234 family with young children ch
10
Beautiful lake view hotel with "western standard"
Pros:

Hotel with all necessary amenities in the room (large enough rooms with AC, tea kettle, warm water shower). The hotel has a nice veranda on the lake with some outdoor seating, swimming pool and an amazing waterslide directly into the lake. Ideal for swimmers. Very kind and helpful staff.

Cons:

Only two problems: 1. Sometimes the electricity goes out for a few seconds in the whole village. 2. The hot water for the shower is somehow connected to using the AC.. so if you don't use the AC, you won't have hot water. But these are minor problems and we really loved staying in this hotel.

2024-07-07 via Nuitee
M
Mary young couple nz
5
Passable
Pros:

Was a welcome place to stop and sleep. Hotel not that busy and therefore limited with food options. Breakfast was included however basic - but nice. Just seemed overpriced for standard. Hot showers but only after running aircon for 1hr. I guess nothing major but for 700000Rp a night should be better. Very lovely staff doing their best.

Cons:

Value for money vs other accommodation. Shower heater system, food selection.

2024-06-09 via Nuitee
S
Sh group sg
4
Disappointing
Cons:

Power trip at night

2024-06-07 via Nuitee
R
Russ family with young children gb
9
Great place on the lake to relax in comfort.
Pros:

Very comfortable, especially after the long and tenuous night drive to get there. It feels like an "end of the road" location down tight, bendy mountain roads. So that makes it all the better when you arrive and find how nice the place is. Room had a fridge which was very helpful as we were travelling with food. Room was very nice and comfortable. This is clearly a notch up from many budget hotels. The pool was great for the kids and no one was brave enough to try the slide into the lake.

Cons:

It needed a bit of a tidy up down by the lake where the water slide hits the lake. Would be good to get this area back to how it used to be and make it more in line with the rest of the hotel.

2024-05-10 via Nuitee
I
Isobel young couple gb
7
Nice clean hotel, awful location and nothing to do.
Pros:

The rooms were nice and clean, very comfortable bed too!

Cons:

The shower pressure wasn’t great and the hotter water didn’t work. After asking many times at reception we gave up! The wifi connection was terrible also. Hotel wasn’t in a great area but if you’re booking here, be aware that there is nothing to do in Harangaol ahah!!

Oh and the swimming pool was FREEZING!

2024-05-03 via Nuitee
J
Jakub with friends cz
7
Nice clean hotel with european-lile service
Pros:

Clean rooms with nice bathroom. Overall the hotel looks nice and has great customer service. All the staff is happy to help and wery polite.

Cons:

One of the rooms we rented was noisy due to an old fan from the kitchen. We were one of few guest there in late January and breakfast was not co tone tal but we had to order from four possibilities. For hot water you have to wait one hour fpr the boiler to heat up.

2024-02-02 via Nuitee