Hanuwant Niwas Jodhpur

Everything was good

There was building work on 2 houses outside the front of the complex and building work at the end of the garden all of which created a lot of dust, dusting did not form part of the room clean. These building works also created a lot of noise making it difficult to relax in the outside area.
The owner of the hotel invited us to join him outside which was really friendly and made us feel welcomed, after a while the conversation became more of a lecture on how Britain has bullied the world which made us feel uncomfortable.

One person on reception was a little unwelcoming and lacked hospitality niceness

Very old furnitures, look & feel of the room. Old bathroom fittings, dusty curtains. Rooms have old doormats that are old, rusty and smelly. The room was full of dust.

Location was remote and bad.
Overpriced as per facilities
It's like a simple house stay..

Firstly, please do not disrespect the national flag by hoisting a torn and faded off flag.
Secondly, your dining area needs to be spotless, I found coffee being served in a cup with lipstick marks. The kitchen and hotel staff needs to look clean and not like railway station staff. Please give them uniforms and train them so that they understand the importance of hygiene and cleanliness.
While the property is beautiful, the rooms are not well lit(no sunlight enters the rooms).
The sheets of the room that I was allotted had a hole(#16). This is not expected as you are charging a premium for the rooms.
There were not toiletries.
2-3 unkempt housekeeping guys coming in when the guests are in the room is awkward. Not that they are not well behaved but its intrusion of privacy.
The duration of bfast served is too short.
The front desk guy was very helpful but he looks tired. Does he work 24/7? Why does he sleep in the reception area? Give him a room.
Have a guard instead outside the reception entrance.
I am suggesting the above as I think you have a good property but need to just pay attention to some finer nuances to make this place more popular and worth the proce that you charge for the rooms.

Hot water was not working. + The manager was not even ready to fix it till I had to shout at him.

If we asked for extra blankets the manager was again not prompt. Had to push him a lot to give blankets.

The bathroom's condition is bad plus was stinking like a gutter. When asked to fix it, they simply put air freshener. We couldn't even breath in the bathroom cause of the stench. Disgusting!

Rooms were never cleaned.

Corridor was littered with trash.

Hospitality was zero!

Photos on booking.com looked great but in reality was super bad. Not worth the money we spent.

The interiors and location

The location is poor and the hotel is not well maintained. It's not worth the price they are asking.

Entrance to the property is narrow and between houses.

Washrooms can be much more functional and better.

Not the cleanest place we stayed. Firm beds. Garden is currently overlooked by a building site. The terrace outside the bedrooms was not cleaned all of the time we stayed. Very noisy families staying in the hotel keeping us awake at night.

The service was odd. To enter the hotel you have to go through what seems to be a residential part and there was no signage or guidance. Can't say the staff were welcoming in contrast to our experience at other properties in Rajasthan. Nor did anyone bother to offer to help with the bags when we checked out, especially as the exit gate is a little outside. Shower was too small. No toilet paper in the bathroom. They have a good property but they have to work on their service.

Nothing........