Hotel Mucuy

Hotels
Independent
7.8 (60 reviews)
481 C. 57 Centro, Mérida, Yuc., 97000 , Mérida , MX

Pets allowed

Facilities

Free WiFi
24-hour front desk
Housekeeping on request
Well-lit path to entrance

Review Highlights

Pros:
Good location
Pleasant overall experience
Cons:
Poor cleanliness
Comfort issues with room

Categories

Cleanliness
4.59
Negative sentiment mentioned about the room cleanliness and presence of pests.
Service
9.99
Standard service quality for this hotel tier.
Location
10
Positive sentiment about the proximity to the city center.
Room Quality
6.55
Mixed reviews on the comfort of the room, with issues noted.
Amenities
6.58
Limited comments on amenities, suggesting standard offerings.
Value for Money
8.54
Decent value for budget travelers, with some drawbacks.
Food and Beverage
6.59
No specific comments on food or beverage quality.
Overall Experience
9.58
Overall pleasant experience despite certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:30

Property Description

Convenient Location
Located in the heart of Mérida Centro, Hotel Mucuy is just a short walk from major attractions like Mérida Cathedral and Paseo de Montejo.

Cozy Accommodation
With 19 guestrooms, Hotel Mucuy offers a cozy and comfortable stay for guests. Enjoy complimentary wireless internet access during your visit.

Nearby Attractions
Explore the city with ease as popular landmarks like Casino La Cima, Jose Peon Contreras Theater, and Parque Santa Lucía are within walking distance.

Don't miss the chance to experience the charm of Mérida at Hotel Mucuy.

Important information:

  • Pool access available from 9:00 AM to 7:00 PM.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Private host property

  • Pets

    Service animals are allowed

Location

Guest Reviews

7.8
Based on 60 reviews
Cleanliness: 4.59
Service: 9.99
Location: 10
Room Quality: 6.55
Amenities: 6.58
Value for Money: 8.54
Food and Beverage: 6.59
Overall Experience: 9.58
G
Geovani Gamaliel
8
Pros:

Estuvo bien fue una experiencia agradable y volvería a ir. En general por el precio estuvo bien!

2025-08-30 via Nuitee
H
Hrvoje friends
4
Pros:

Hotel Mucuy has good lcoation, property is close to the city center, parking is just near by hotel. I wish parking lcoation has been communicated with us before we arrived to the hotel, as it was hussle to find right parking. They should send google location to us about where is parking. Although it say parking is available they didn't say we need to pay additionaly to park our car (120 pessos)
Second, room was quite OK, we booked triple room, 2 bed mattraces were OK, but thirtd was aged, old and not comfortable. And thirdly, shower pressure was extremely low, water was barely going, so it was impossible to take a proper shower. AC worked OK in the room, so that's a plus. We didn't use pool so I no comment on that. And we skipped breakfast, so I cannot comment on that, too.
For budget travels this might be OK place fora night, but for a longer stay you will be irritated you cannot take normal shower, consider outside is very humid and hot and you need to take shower moment you enter the room. Also water didn't wanna to go in shower cabin, drain was very bad.

2025-08-26 via Nuitee
M
Manuel Alejandro
8
Pros:

La descripción es engañosa, decía que incluía desayuno y el personal de ahí decía que no era cierto. Pero el lugar es muy tranquilo y limpio, solo deben mejorar la descripción en la agencia de reservaciones.

2025-08-13 via Nuitee
A
Alberto family
2
Pros:

La limpieza de las habitaciones es terrible. Había cucarachas en la habitación y pulgas en la cama. No hacen a diario la limpieza. Solo iba a dormir pero ni las sábanas cambiaban.

2025-08-10 via Nuitee
S
Silvia
2
Pros:

Que limpiarán mejor la habitación, que las instalaciones..estuvieran en buenas condiciones, parece más motel que htl

2025-07-24 via Nuitee
A
Atilano
10
Pros:

Me la pase muy nie

2025-05-28 via Nuitee
H
Hector
10
Pros:

Súper bien

2025-05-15 via Nuitee
H
Hector family
10
Pros:

Céntrico

2025-05-03 via Nuitee
G
GABRIELA
4
Pros:

No tenía toallas disponibles en la habitación

2025-04-27 via Nuitee
I
Ismael family
10
Pros:

Buen hospedaje a buen precio

2025-04-24 via Nuitee
N
Natalie partner
6
Pros:

La ventana esta practicamente abierta por mas que la cierras y se escuchaba todo de afuera, hay poca iluminación en el cuarto

2025-03-23 via Nuitee
D
David
6
Pros:

La regadera estaba en muy mala condición, salia muy poca agua y NUNCA me salió agua caliente. Me tuve que bañar con agua fría todos los días (estuve 4 días)

2025-02-26 via Nuitee
C
Carole
6
2 star hotel
Pros:

It is 2 star hotel. Not much English spoken. Had to ask for change of towel twice during my 5 day stay. Warning: pets allowed in this hotel. Had a dog barking late into the night and then early morning for 2 days! You get what you pay for!

2025-02-04 via Nuitee
B
Breslie partner
8
Pros:

Mejorar un poco las camas algunas estan sumidas y eso hace que esten incomodas, las cortinas ya que traspasa la luz de los pasillos y el agua caliente ya que la.habitacion que me toco no tenia

2025-02-04 via Nuitee
Y
Yanet family
4
Pros:

Ni siquiera debería estar en expedía 😔😡

2025-01-24 via Nuitee
O
Ofelia
4
Pros:

No respetaron mi selección de una habitación para 3 con cama Queen y una individual. Todo es viejo y oxidado. Las cortinas muy deterioradas. Sin una cobija, ya que la noche estaba bastante fresca. La puerta de baño hace mucho ruido. Los demás huespedes hacen mucho ruido al llegar. Ademas se escuchan murciélagos. Lo unico bueno fue que está céntrico.

2025-01-23 via Nuitee
W
William family
10
Pros:

La tranquilidad!!

2025-01-15 via Nuitee
M
Molina
10
Pros:

Gracias

2024-12-30 via Nuitee
V
Verified traveler
8
B,B,B
Pros:

La ubicación es muy buena, esta centrico, la gente es amable, el lugar es muy lindo, la habitacion tenia lo basico para estar relativamente cómodo. Si volveria a hospedarme ahi.

2024-12-20 via Nuitee
J
John
6
Pros:

The price point and location are about all I can recommend. It wasn’t very clean, they wouldn’t let me borrow a broom to clean the cockroach from my room and there was no hot water in the shower. I suppose I got what I paid for but I’m not even sure about that. I wouldn’t recommend unless you had no other options in your budget.

2024-11-14 via Nuitee