Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great central location
Helpful staff
Unique room design
Cons:
Cleanliness issues
Service inconsistencies
Basic breakfast options

Categories

Cleanliness
8.26
Several mentions of cleanliness issues, such as mould and slime in the kitchenette.
Service
9.23
Staff were generally helpful, but there were issues with communication and follow-through.
Location
9.77
Incredible central location, perfect for exploring.
Room Quality
7.72
Room had décor issues and some amenities were not functioning properly.
Amenities
9.25
Well-equipped with unique features; however, some promises like personal butler service were unfulfilled.
Value for Money
8.71
Some concerns regarding the overall value due to amenities not meeting expectations.
Food and Beverage
8.26
Breakfast was described as basic, suggesting improvements could be made.
Overall Experience
9.23
Despite issues, the positive aspects outweighed the negatives for a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:53

Property Description

Luxurious Accommodation with City Views
Chateau Denmark in London offers air-conditioned rooms with stunning city views and free WiFi. Enjoy the cultural heritage of the neighborhood, located near popular theatres and museums.

Comfort and Convenience
Relax in style with a flat-screen TV, plush bathrobes, and slippers in every room. Some units even feature a cozy seating area and a private patio for a touch of outdoor serenity.

Prime Location
Explore nearby attractions like the Arts Theatre, Queen's Theatre, and the British Museum, all just a stone's throw away. With London City Airport a short distance from the hotel, your journey is made easy.

Book your stay at Chateau Denmark for an unforgettable London experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1582 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.77
Room Quality: 7.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
S
Sandra couple gb
8
Overall very good for what we needed.
Pros:

Location and friendly staff, small but comfortable room.

Cons:

No complimentary drinks, tea/coffee, or a kettle to make tea.

2026-04-11 via Nuitee
A
antonella couple it
8
Bello,sembra di essere catapultati in un videoclip anni 80
Pros:

La posizione,l’arredamento particolare

Cons:

Il bagno molto piccolo e la colazione veramente poco assortita per un 5 stelle.

2026-04-11 via Nuitee
R
Richard couple gb
10
2026-04-11 via Nuitee
N
nicolas solo_traveller be
9
Pros:

Emplacement central
Chambre confortable et spacieuse
Personnel a l'écoute

2026-04-11 via Nuitee
Y
yinan family_with_children cn
10
2026-04-09 via Nuitee
J
jordan couple gb
10
2026-04-08 via Nuitee
C
Christian couple de
10
2026-04-08 via Nuitee
G
Giuseppe extended_group it
9
2026-04-07 via Nuitee
P
paul couple gb
7
2026-04-07 via Nuitee
N
Natasza couple je
10
Perfect!!!
Pros:

Everything! Absolutely exceptional!

Cons:

N/a

2026-04-07 via Nuitee
J
Julie extended_group us
9
Staff were excellent and they got us in our room early
Pros:

Space and location

Cons:

Lighting is very dim everywhere

2026-04-06 via Nuitee
C
CHERYL couple gb
10
Outstanding
Pros:

Fantastic location, beautiful hotel. The reception staff and our BTLR Fredrick went above and beyond to make our stay so special.
I was staying with my 13 year old daughter for her birthday to attend a concert at Outernet next door. I had ordered tickets for the evening, as well as attending an afternoon gig. Unfortunately, the tickets that were sent were also for afternoon, meaning we would miss evening gig. Fredrick and reception arranged for us to be put on guest list for evening which actually made my daughter cry with happiness.
Thank you for your thoughtfulness .

Cons:

Nothing.

2026-04-05 via Nuitee
D
Danny couple gb
8
Pros:

Good location for central

Cons:

Nothing not to like

2026-04-05 via Nuitee
K
Katrina couple gb
10
Great room and lovely staff
Pros:

It was quirky. I liked the fact is wasn’t a boring room

Cons:

The outside noise was very loud throughout the night.

2026-04-04 via Nuitee
P
Phipps couple gb
6
Great location and staff but let down by the items not in the room.
Pros:

Location, size of room, bar was great and music in the room was good

Cons:

Only basic toiletries, no vanity packs, extra loo rolls and was expected pay for everything even small bottles of water and coffee pods.
Had to call housekeeping for anything

2026-04-02 via Nuitee
B
Brian couple gb
1
Pros:

About breakfast very poor 40 pounds for two people outside pub is not full breakfast

Cons:

Room is not for me can't sleep

2026-04-01 via Nuitee
L
Lucy extended_group gb
10
London service and accommodation at its best
Pros:

The an accommodation was excellent and the personal touches the staff included (remembered from our last stay) were spot on and thoughtful.I would highly recommend the 2 bedroom suites and apartments.

Cons:

The room was awesome and had great facilities. Having a butler is a lovely and extravagant touch. The beds were really comfy and the showers and toiletries are stunning.

2026-03-31 via Nuitee
R
Richard couple gb
7
2026-03-30 via Nuitee
B
Bridget couple gb
4
full marks for aspirational rock star mode, no marks for actual normal hotel services
Pros:

We booked primarily because of the location, and it is certainly walking distance to covent garden and tottenham court road - all very easy to get to. However, we made a mistake booking this place - the photos make it look quirky, creative and interesting. But the things some people might 'like' about it, are just irrelevant to why we would value a stay anywhere. So there's literally a fully stocked liquor cabinet (I mean 12 full size bottles of spirits to choose from) and huge range of snacks for the minibar (we didn't even look at prices) super dark lighting (we couldn't seem to put the lights up beyond murky) a party mode on the TV audio system. But no kettle / milk provided, no extra covers for the bed (there was just one flimsy coverlet), no bottled water. So actually the staff were the best bit as they had to help us out all evening with these requests, and did so graciously.

Cons:

But it's not clear that the reception, the hotel rooms and the restaurant are all in separate buildings around the same street - so we opted for breakfast in the room, which meant toast arrived cold, but that couldn't be helped. Main thing that you need to be warned about is there is literally no door separating the bathroom from the bedroom! basically open plan (although the loo is tucked away but still). So if you value personal privacy aswell as staying all in one building this place is not for you.

2026-03-28 via Nuitee
G
Guy extended_group gb
9
2026-03-27 via Nuitee