Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great central location
Helpful staff
Unique room design
Cons:
Cleanliness issues
Service inconsistencies
Basic breakfast options

Categories

Cleanliness
8.26
Several mentions of cleanliness issues, such as mould and slime in the kitchenette.
Service
9.23
Staff were generally helpful, but there were issues with communication and follow-through.
Location
9.77
Incredible central location, perfect for exploring.
Room Quality
7.72
Room had décor issues and some amenities were not functioning properly.
Amenities
9.25
Well-equipped with unique features; however, some promises like personal butler service were unfulfilled.
Value for Money
8.71
Some concerns regarding the overall value due to amenities not meeting expectations.
Food and Beverage
8.26
Breakfast was described as basic, suggesting improvements could be made.
Overall Experience
9.23
Despite issues, the positive aspects outweighed the negatives for a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:53

Property Description

Luxurious Accommodation with City Views
Chateau Denmark in London offers air-conditioned rooms with stunning city views and free WiFi. Enjoy the cultural heritage of the neighborhood, located near popular theatres and museums.

Comfort and Convenience
Relax in style with a flat-screen TV, plush bathrobes, and slippers in every room. Some units even feature a cozy seating area and a private patio for a touch of outdoor serenity.

Prime Location
Explore nearby attractions like the Arts Theatre, Queen's Theatre, and the British Museum, all just a stone's throw away. With London City Airport a short distance from the hotel, your journey is made easy.

Book your stay at Chateau Denmark for an unforgettable London experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1582 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.77
Room Quality: 7.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
B
Bridget couple gb
4
full marks for aspirational rock star mode, no marks for actual normal hotel services
Pros:

We booked primarily because of the location, and it is certainly walking distance to covent garden and tottenham court road - all very easy to get to. However, we made a mistake booking this place - the photos make it look quirky, creative and interesting. But the things some people might 'like' about it, are just irrelevant to why we would value a stay anywhere. So there's literally a fully stocked liquor cabinet (I mean 12 full size bottles of spirits to choose from) and huge range of snacks for the minibar (we didn't even look at prices) super dark lighting (we couldn't seem to put the lights up beyond murky) a party mode on the TV audio system. But no kettle / milk provided, no extra covers for the bed (there was just one flimsy coverlet), no bottled water. So actually the staff were the best bit as they had to help us out all evening with these requests, and did so graciously.

Cons:

But it's not clear that the reception, the hotel rooms and the restaurant are all in separate buildings around the same street - so we opted for breakfast in the room, which meant toast arrived cold, but that couldn't be helped. Main thing that you need to be warned about is there is literally no door separating the bathroom from the bedroom! basically open plan (although the loo is tucked away but still). So if you value personal privacy aswell as staying all in one building this place is not for you.

2026-03-28 via Nuitee
G
Guy extended_group gb
9
2026-03-27 via Nuitee
B
bernd couple at
8
2026-03-27 via Nuitee
D
Daniel couple gb
9
Great hotel, would go there again.
Pros:

Location for Theatres was excellent. Staff very friendly. Tattu restaurant above it was exceptional. Room decor was very funky and the robes were great! Minibar well stacked with nice glasses to use.

Cons:

The Toilet Roll wasn't very soft, usually expect better from a 5 Star Hotel. No slippers which you usually get in a 5 Star.

2026-03-26 via Nuitee
N
Nicholas solo_traveller gb
10
the Chateau Denmark team went out of their way to make my stay as comfortable and welcoming as possible. I highly recomm
Pros:

The interior design and layout. The service is amazing.

Cons:

nothing.

2026-03-25 via Nuitee
J
Juha Christensen solo_traveller us
9
2026-03-25 via Nuitee
V
Vassilios couple gr
10
2026-03-24 via Nuitee
N
Neil couple gb
10
Fantastic
Pros:

Everything

Cons:

Nothing

2026-03-23 via Nuitee
V
Vladyslav solo_traveller ua
10
2026-03-23 via Nuitee
L
Lukas solo_traveller at
10
2026-03-23 via Nuitee
S
Simon couple ae
7
Super fun, but pricey.
Pros:

Location was great. Room was comfortable but also the room was super quirky.

Cons:

It’s overpriced for what it is, comparing to other properties in the same price bracket that have a cooked breakfast, gym and other facilities on site.

2026-03-23 via Nuitee
D
Daniel solo_traveller ae
9
2026-03-23 via Nuitee
S
Sebthebest1982 couple gb
10
Cons:

You even pay for coffee if you use it.only tea is for free

2026-03-22 via Nuitee
P
Pierre couple lu
9
Pros:

Top Design
Top Austattung
Cooles Frühstück

2026-03-22 via Nuitee
A
Adam couple gb
10
2026-03-21 via Nuitee
S
Sam couple gb
10
Amazing stay, the coolest hotel in Soho!
Pros:

Loved the decor so much, incredible and comfy bed, great sound system, huge bath!

Cons:

Nothing!!

2026-03-20 via Nuitee
K
Karl couple gb
10
2026-03-20 via Nuitee
A
Armin solo_traveller de
10
2026-03-19 via Nuitee
S
Stephen couple gb
9
Excellent staff, fabulous apartment and a unique experience
Pros:

Unique experience apartment living on Denmark street.
loved the baroque / opulent feel of the apartment

2026-03-18 via Nuitee
A
Andrei family_with_children ro
1
O mare înșelătorie!
Pros:

Nimic! Sper să ajut să nu mai fie și alții păcăliți așa cum am fost eu.

Cons:

Acest hotel nu este nici pe departe de 5 stele.
Are o recepție de hotel de 2 stele, fără lobby, bar, etc.
Cameră are un design foarte ciudat, ca să nu spun mai mult..
Ca să ajungem la camera noastră a trebui să traversăm strada, să mergem în cu totul altă clădire.
Desi spun ca se preautorizeaza cardul, se blochează 500 lire, de unde își rețin singuri consumația și 5% service charge chiar și din prețul camerei.
Fără dental kit, bețișoare de urechi, etc.
Miros de canal din baie.
Cauciuc pe jos și miros de cauciuc în cameră.
Geamuri murdare
Zgomot din exterior
Scări nesfârșite atât până ajungi în apartament cat și în el.
Fără apă caldă la al 2-lea duș
Nu e un loft, sunt 2 camere separate la un nivel și încă un living mai sus

2026-03-18 via Nuitee