Doutonbori Crystal Exe

Hotels
8.1 (1326 reviews)
瓦屋町3丁目6番15号 道頓堀クリスタルエグゼ , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Spacious rooms
Good value
Cons:
Breakfast quality
Wi-Fi issues
Staff's language barrier

Categories

Cleanliness
7.95
Generally clean rooms, but some breakfast issues noted.
Service
8.15
Standard quality for this hotel tier, with some feedback on staff language skills.
Location
8.45
Convenient location near Dotonbori, highly praised.
Room Quality
8.25
Spacious and comfortable rooms, with some amenities mentioned.
Amenities
8.05
Good amenities overall, but breakfast received criticism.
Value for Money
8.45
Good value for the price, especially for location.
Food and Beverage
7.45
Breakfast and food options lacked quality; reports of chaos.
Overall Experience
8.05
Overall, guests found it satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:58

Property Description

Prime Location in Osaka
Located in the heart of Chuo Ward, Doutonbori Crystal Exe offers easy access to popular landmarks such as Nipponbashi Monument and Manpuku-ji Temple, making it the ideal choice for travelers seeking convenience and comfort.

Modern Amenities for a Relaxing Stay
Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, fridge, microwave, and a kettle. Unwind in the private bathroom with a bidet and enjoy complimentary toiletries.

Exceptional Services and Multilingual Staff
Our 4-star hotel provides a shared lounge, buffet breakfast, and a 24-hour front desk with staff fluent in English, Japanese, and Chinese, ensuring a seamless and enjoyable stay for all guests.

Book your stay at Doutonbori Crystal Exe for a memorable and hassle-free experience in Osaka.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 1326 reviews
Cleanliness: 7.95
Service: 8.15
Location: 8.45
Room Quality: 8.25
Amenities: 8.05
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.05
Y
yuichiro • extended_group • jp
8
2026-03-28 • via Nuitee
K
Kévin • couple • fr
7
2026-03-28 • via Nuitee
M
Miyu • couple • jp
10
最高
2026-03-27 • via Nuitee
A
Adrian Jerry • extended_group • jp
9
It was cozy and fun. Very satisfied
Pros:

Friendly staff. Clean property.

2026-03-26 • via Nuitee
H
Hiroi • couple • jp
10
2026-03-26 • via Nuitee
赤羽 • extended_group • jp
7
2026-03-25 • via Nuitee
J
Janice • extended_group • us
6
It’s okay and you might find a better price elsewhere.
Pros:

The room was clean. 10 minutes walk to main Dontori. Laundry.

Cons:

The room felt cramped for a party of 3. I could have paid less elsewhere for 2 rooms. The hotel is fairly standard, nothing fancy. The pictures looked better than the actual space. Also the balcony slider door didn’t lock. It had a small kitchen but wasn’t equipped with anything which defeated the purpose of having one. The front desk charged an additional fee even when I expressed it already included taxes and fees on our invoice. I didn’t like that at all. Lobby seating area smelled bad. Check was 4PM, much later then all the hotels I’ve been inn.

2026-03-24 • via Nuitee
K
Kate • couple • gb
9
Fabulous staff, great location and great value for money.
Pros:

Location, breakfast and room facilities.

Cons:

Nothing

2026-03-23 • via Nuitee
G
GEORGE • family_with_children • pe
9
2026-03-23 • via Nuitee
A
Aleksi • family_with_children • fi
10
Pros:

Great location and staff with a small kitchen and washing machine in the room.

Cons:

Power outlet locations.

2026-03-23 • via Nuitee
V
vanessa • extended_group • au
8
First time visiting and we loved the location and the staff very helpful. Also having a washing my in our room was fanta
Pros:

Very central location

Cons:

Loved having washing machine in our room

2026-03-22 • via Nuitee
J
Jerneja • family_with_children • si
9
2026-03-21 • via Nuitee
V
Vittoria • solo_traveller • gb
8
2026-03-20 • via Nuitee
R
ROWELLA • extended_group • ph
8
Pros:

location is good, with very near konbini

Cons:

none

2026-03-18 • via Nuitee
J
Joaquin • family_with_children • us
10
Good room and excellent service.
Pros:

Excellent service.

Cons:

Nothing.

2026-03-17 • via Nuitee
A
Ammar • extended_group • gb
9
Brilliant place to stay overall, would definitely go back!
Pros:

Excellent location, very convenient for using public transport and just a few steps away from the local convenience stores that open 24/7
Staff were extremely helpful and friendly, great value for money, definitely recommend it.

Cons:

The restaurant didn’t have a lot of options for dining, and the lobby area was quite small and gets crowded at times with only 2 lifts to use.
House keeping was ok, but could be better.

2026-03-16 • via Nuitee
G
Grant • couple • au
9
Very comfortable and great location. The staff were exceptional.
2026-03-16 • via Nuitee
M
Marian • couple • au
8
Fabulous location great staff very helpful excellent rooms altogether and really great stay
Pros:

Location EXCELLENT
ROOM EXCELLENT

Cons:

Zero

2026-03-14 • via Nuitee
S
SHUYAO • solo_traveller • cn
8
2026-03-13 • via Nuitee
W
Wanda • couple • us
7
Nice place to stay
Pros:

Pretty close to everything very comfortable and convenient

Cons:

Breakfast was always cold

2026-03-13 • via Nuitee