Doutonbori Crystal Exe

Hotels
8.1 (1456 reviews)
瓦屋町3丁目6番15号 道頓堀クリスタルエグゼ , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Spacious rooms
Good value
Cons:
Breakfast quality
Wi-Fi issues
Staff's language barrier

Categories

Cleanliness
7.95
Generally clean rooms, but some breakfast issues noted.
Service
8.15
Standard quality for this hotel tier, with some feedback on staff language skills.
Location
8.45
Convenient location near Dotonbori, highly praised.
Room Quality
8.25
Spacious and comfortable rooms, with some amenities mentioned.
Amenities
8.05
Good amenities overall, but breakfast received criticism.
Value for Money
8.45
Good value for the price, especially for location.
Food and Beverage
7.45
Breakfast and food options lacked quality; reports of chaos.
Overall Experience
8.05
Overall, guests found it satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:58

Property Description

Prime Location in Osaka
Located in the heart of Chuo Ward, Doutonbori Crystal Exe offers easy access to popular landmarks such as Nipponbashi Monument and Manpuku-ji Temple, making it the ideal choice for travelers seeking convenience and comfort.

Modern Amenities for a Relaxing Stay
Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, fridge, microwave, and a kettle. Unwind in the private bathroom with a bidet and enjoy complimentary toiletries.

Exceptional Services and Multilingual Staff
Our 4-star hotel provides a shared lounge, buffet breakfast, and a 24-hour front desk with staff fluent in English, Japanese, and Chinese, ensuring a seamless and enjoyable stay for all guests.

Book your stay at Doutonbori Crystal Exe for a memorable and hassle-free experience in Osaka.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 1456 reviews
Cleanliness: 7.95
Service: 8.15
Location: 8.45
Room Quality: 8.25
Amenities: 8.05
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.05
C
Costanza • couple • it
10
2026-06-06 • via Nuitee
T
Tomasz • solo_traveller • pl
9
Pros:

- Great location in Dotonbori, 20min walk from Namba station, 30min to Osaka Pałace
- Nice breakfasts
- Place to sit outside with a beer

2026-06-03 • via Nuitee
L
Lianne • solo_traveller • au
8
Pros:

The large size room is great for a Japanese hotel

Cons:

Need to offer Netflix or similar as no English speaking TV

2026-05-31 • via Nuitee
M
Mayra • solo_traveller • jp
6
Pros:

Las habitaciones grandes y muy espaciosas

Cons:

Nada

2026-05-27 • via Nuitee
J
João • extended_group • pt
8
2026-05-27 • via Nuitee
W
WENDY • solo_traveller • au
9
2026-05-27 • via Nuitee
M
Magalie • solo_traveller • ch
7
Pros:

Location was not far from Dotonbori, but the closest metro is a 10 min walk away.
We had a balcony. There was a washing machine, but the detergent was not free, so you should think about taking some pods. The clothes dried quickly in the bathroom, which was super practical

Cons:

There were 2 of us. The room was approx. 20m2. If you have a big suitcase, it's impossible to leave it open in the room, and there are no cupboards. This is something we encountered in ll the hotels during our 3 weeks in Japan. If I ever ho back, I will make sure to double check the room size

2026-05-26 • via Nuitee
E
Elizabeth • family_with_children • au
10
Pros:

The rooms were slightly larger than the average Japanese hotel room but the bonus was a washing machine and drying room in our room. This was a welcome surprise when you have been travelling for days. Breakfast was really good and the staff were helpful and kind. Good location to be able to walk to many attractions and shopping

Cons:

Can't think of anything

2026-05-25 • via Nuitee
B
Burcu • extended_group • tr
9
Konum olarak ve oda genişliği açısından kesinlikle tekrar tercih ederim
Pros:

Oda genişliği imkanları ve konumu güzeldi

Cons:

Oda temizliğinin olmaması

2026-05-24 • via Nuitee
H
Huynh • extended_group • au
10
Facilities are good but I didn’t have much time to enjoy.
Pros:

Breakfast is good, location is great

Cons:

N/A

2026-05-23 • via Nuitee
P
Pablo • solo_traveller • ch
6
2026-05-23 • via Nuitee
グラブ • couple • jp
10
2026-05-19 • via Nuitee
T
tomohiro • couple • jp
8
良かった
Pros:

部屋が使いやすい

Cons:

特に無し

2026-05-16 • via Nuitee
T
tomohiro • couple • jp
7
2026-05-16 • via Nuitee
F
Foster • solo_traveller • us
10
Wonderful experience staying close to Doutonbori in Osaka
Pros:

I love the location, it is off the busy doutonbori street with a wonderful view down the river, easy to walk to and from Doutonbori and local metro stations.

Cons:

I wish there was a spa experience or similar onsite.

2026-05-16 • via Nuitee
K
Kaixin • solo_traveller • cn
10
超棒
Pros:

服务人员态度佳，地段不错附近很热闹有便利店，房间有露台

2026-05-15 • via Nuitee
M
MERT ALI • solo_traveller • tr
10
Pros:

Food amazing, hotel amazing, very clean, location is also great. Very nice staff.

2026-05-14 • via Nuitee
H
Henry • solo_traveller • jp
10
Everything was great with high quality
Pros:

At first,they turn on the air conditioner for me. Also air cleaning machine. I link their shower head which is high level and make me comfortable.

Cons:

Toilet paper is a little bit thin. This can be improved but didn’t make me uncomfortable.

2026-05-13 • via Nuitee
N
nataliia_daring • couple • jp
10
Good wi fi and comfortable room
Pros:

Everything was good. Friendly stuff, good location and comfortable accommodation. The bed was very comfy and also the internet connection was perfect (since I travelled with the remote work).

Cons:

nothing to say here.

2026-05-12 • via Nuitee
A
Arkadiusz • solo_traveller • pl
6
Pros:

Lokalizacja faktycznie dobra, 15 minut piechotą do atrakcji turystycznych

Cons:

Cieknący klimatyzator popsuł nam nocleg

2026-05-08 • via Nuitee