Doutonbori Crystal Exe

Hotels
8.1 (1326 reviews)
瓦屋町3丁目6番15号 道頓堀クリスタルエグゼ , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Spacious rooms
Good value
Cons:
Breakfast quality
Wi-Fi issues
Staff's language barrier

Categories

Cleanliness
7.95
Generally clean rooms, but some breakfast issues noted.
Service
8.15
Standard quality for this hotel tier, with some feedback on staff language skills.
Location
8.45
Convenient location near Dotonbori, highly praised.
Room Quality
8.25
Spacious and comfortable rooms, with some amenities mentioned.
Amenities
8.05
Good amenities overall, but breakfast received criticism.
Value for Money
8.45
Good value for the price, especially for location.
Food and Beverage
7.45
Breakfast and food options lacked quality; reports of chaos.
Overall Experience
8.05
Overall, guests found it satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:58

Property Description

Prime Location in Osaka
Located in the heart of Chuo Ward, Doutonbori Crystal Exe offers easy access to popular landmarks such as Nipponbashi Monument and Manpuku-ji Temple, making it the ideal choice for travelers seeking convenience and comfort.

Modern Amenities for a Relaxing Stay
Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, fridge, microwave, and a kettle. Unwind in the private bathroom with a bidet and enjoy complimentary toiletries.

Exceptional Services and Multilingual Staff
Our 4-star hotel provides a shared lounge, buffet breakfast, and a 24-hour front desk with staff fluent in English, Japanese, and Chinese, ensuring a seamless and enjoyable stay for all guests.

Book your stay at Doutonbori Crystal Exe for a memorable and hassle-free experience in Osaka.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 1326 reviews
Cleanliness: 7.95
Service: 8.15
Location: 8.45
Room Quality: 8.25
Amenities: 8.05
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.05
M
MAKOTO • family_with_children • jp
5
Pros:

ない

Cons:

朝食の案内が遅いし、外で寒かった

2026-04-17 • via Nuitee
M
Mariem • solo_traveller • mr
9
2026-04-17 • via Nuitee
Y
Yoko • extended_group • jp
7
2026-04-16 • via Nuitee
C
Cecilia • solo_traveller • cl
10
Hotel muy bueno
Pros:

Hotel muy limpio camas muy buenas lo recomiendo

Cons:

Todo estuvo bien

2026-04-15 • via Nuitee
E
Esau • couple • mx
10
Pros:

Everything

2026-04-14 • via Nuitee
N
Nicollette • family_with_children • gb
10
Pros:

Great location and plenty of stores nearby for essentials. Close to the metro station as well.

2026-04-12 • via Nuitee
D
Do • extended_group • vn
8
Everything is good and smooth. No complaints.
2026-04-11 • via Nuitee
K
kanako • extended_group • jp
8
Pros:

夜中到着だったが、丁寧に対応してくれた。

Cons:

アメニティの何と何が有料なのかをはっきり書いてあったら良いと思った｡

2026-04-11 • via Nuitee
H
HIROSHI • solo_traveller • jp
10
また泊まる
Cons:

場所が分かりずらかった

2026-04-10 • via Nuitee
S
Saki • couple • jp
5
2026-04-09 • via Nuitee
A
Anja Michaela • family_with_children • de
9
Pros:

Relativ gut gelegen, sehr großes frisch renoviertes Zimmer. Fast wie ein Apartment.
Genug Platz um Wäsche zu waschen und zu trocknen, sogar Wäscheständer vorhanden.

2026-04-08 • via Nuitee
R
reina • couple • jp
10
最高！
Pros:

2人の料金で安かったのに、部屋も広くて快適でした！
そして心斎橋や道頓堀からのアクセス良し。

Cons:

ありません。

2026-04-06 • via Nuitee
B
Bedoya • solo_traveller • us
10
By far the biggest room (for Japan) that I have stayed in. If I'm ever back in Osaka I will book again.
Pros:

The size of the bed and the room.

Cons:

Breakfast was a bit disappointing.

2026-04-05 • via Nuitee
C
cristina • solo_traveller • es
8
2026-04-05 • via Nuitee
K
Kelly • couple • us
9
Solid choice and a great value.
Pros:

Good location near the fun but far enough to be quiet. Large room, and very quiet. Great shower and tub, convenient washer and drying settings in the high tech bathroom fans. Would definitely stay here again.

Cons:

The kitchen was not stocked with plates or anything you need to cook really. I didn't bother cooking and just went out.

2026-04-05 • via Nuitee
M
MILENA • extended_group • it
8
Hotel in ottima posizione. Camera spaziosa e pulita.
Pros:

La camera molto ampia e lo staff accogliente

Cons:

La colazione e la sua gestione

2026-04-03 • via Nuitee
Y
Yasue • family_with_children • jp
10
リファのシャワーヘッドを使えて良かった！
Pros:

スタッフの皆さん笑顔で優しく対応してくださる方ばかりでした。
掃除も行き届いています。
お部屋に洗濯機があり、靴下や下着を洗いお風呂の浴室乾燥で乾かすことができました。
お風呂も洗い場と浴槽が別ですし大人1子ども2でトリプルのお部屋でゆったりと休むことができました。
タクシー移動で中心地移動は可能でしたし快適でした。

Cons:

特にない

2026-04-02 • via Nuitee
T
Theeranont • family_with_children • th
10
Very comfort accommodation with good value price
Pros:

1. Room and facility in room
- Bed
- Bathroom/Laundry in bathroom
- Kitchen in room
2. Breakfast
3. Staff

Cons:

Check-out time at 10 am is quite early.

2026-04-01 • via Nuitee
M
Martínez • couple • cr
10
Pros:

English spoken, very helpful staff. Great location, room well equipped, the washing machine was super useful.

Cons:

It would have been great if the TV would allow casting content from my phone. Other than that, no complaints.

2026-04-01 • via Nuitee
Y
Yuta • solo_traveller • jp
8
2026-03-31 • via Nuitee