Mercure Hotel Koeln Belfortstrasse

Hotels
•
Mercure
7.8 (2561 reviews)
Belfortstr. 9 , Cologne , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cleanliness of rooms
Cons:
High price relative to quality
Small and dated rooms
Limited parking availability

Categories

Cleanliness
7.76
Rooms were clean according to multiple mentions, but some facilities were small and shared.
Service
8.73
Guests described the staff as friendly and helpful.
Location
8.27
Close proximity to public transport and within walking distance of the city center.
Room Quality
7.72
Rooms were described as small and somewhat dated.
Amenities
7.75
Wellness facilities were available, though some guests found them too warm and lacking in functionality.
Value for Money
6.71
Multiple comments indicated that price was too high for the quality received.
Food and Beverage
7.26
Breakfast variety mentioned, but quality and value raised concerns.
Overall Experience
8.23
Overall reasonable stay with both pros and cons experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:13

Property Description

Luxurious Amenities

This hotel offers a quiet location just a short walk from Cologne's main attractions. Guests can enjoy complimentary access to the gym and a 17-metre indoor pool. The rooms are equipped with modern amenities including a flat-screen TV, Wi-Fi, and private bathrooms.

Dining Excellence

Indulge in culinary delights at the elegant Quirinal restaurant and the cozy Consülchen pub within the hotel premises. Whether you're craving a gourmet meal or a casual drink, the hotel offers options to suit every palate.

Convenient Location

Situated near public transportation, Ebertplatz Underground Station is a stone's throw away, providing easy access to Cologne Main Station and popular landmarks like the Kölnmesse Exhibition Centre. Additionally, the hotel's proximity to the River Rhine and the Rheinpark offers guests scenic views and leisurely strolls.

Book your stay at Mercure Koeln Belfortstrasse now to experience luxury and convenience in the heart of Cologne.

Important information:

For business bookings please note that you will be required to submit the employer notification upon arrival in order to be released from the city tax. You will find this document at the Cologne website.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2561 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 7.26
Overall Experience: 8.23
C
Claudia • solo_traveller • us
7
Pros:

Location, breakfast and staff were great. Room was spacious.

Cons:

Pool was cold. The room heating didn't work as it was spring/temperature outside was apparently too high however the room felt cold. However, we were given 2 heater fans which helped.

2026-04-11 • via Nuitee
J
Janet • solo_traveller • nl
9
Aanrader Top locatie 20 min lopen langs de Rijn sta je op de Dom
Pros:

Dat mooi dicht bij de Rijn is en in de straat voor 5 euro per dag kan parkeren. En hotelkamer top Ontbijt echt geweldig.

Cons:

Zwembad veelste koud.
De dame achter reseptie slecht te begrijpen.

2026-04-10 • via Nuitee
S
Sascha • extended_group • de
8
2026-04-10 • via Nuitee
• family_with_children • de
7
2026-04-10 • via Nuitee
L
Lieve • family_with_children • be
9
2026-04-09 • via Nuitee
K
Kostyria • family_with_children • de
10
2026-04-08 • via Nuitee
M
Mohammad Ali • couple • ch
4
Cons:

Wäre gut wenn man auch vorher mitteilte dass die Parkplatz Gebührenpflichtig ist, nicht erst dann wenn man reingefahren ist.
Toilettenpapier sollte man auch schon nachfüllen, statt leere Rolle für neue Gäste hinter zu lassen.

2026-04-08 • via Nuitee
K
Kerim • extended_group • de
3
Pros:

Die lage hat mir sehr gefallen

Cons:

Parkplätze sehr überteuert
Unsere Bettwäsche war dreckig
Unser Fernseher hat nicht funktioniert

2026-04-07 • via Nuitee
K
Koester • family_with_children • de
7
2026-04-07 • via Nuitee
• couple • gb
10
2026-04-07 • via Nuitee
T
Theo • solo_traveller • de
7
Zentrales, aber ruhiges Hotel mit moderner Einrichtung.
Pros:

Trotz sehr zentraler Lage relativ ruhig gelegen; sehr gutes Frühstück.

Cons:

Bad-Einrichtung etwas in die Jahre gekommen, kein Tresor vorhanden.

2026-04-06 • via Nuitee
M
Marharyta • family_with_children • ua
9
2026-04-06 • via Nuitee
C
Cornelia • family_with_children • de
8
2026-04-05 • via Nuitee
H
Heike • family_with_children • de
9
Toller Kurzurlaub , gerne wieder!
Pros:

Tolles Hotel, sehr gute Lage, super Bequeme Betten, Wasserspender in der Lobby, super Pool und sehr sauber.

2026-04-04 • via Nuitee
I
Ilaisa • couple • de
7
2026-04-04 • via Nuitee
Y
Yevheniia • family_with_children • de
10
2026-04-02 • via Nuitee
J
Jürgen • solo_traveller • de
8
2026-04-02 • via Nuitee
J
Jennifer • solo_traveller • de
8
Pros:

Das freundliche Personal und reichhaltige Frühstück

Cons:

Die Sauberkeit vom Apartment

2026-03-31 • via Nuitee
B
Baerbel • couple • de
10
Immer gerne wieder 👍
Pros:

Alle super freundlich, Zimmer toll, Pool unerwartet groß, Preis Leistung super!

2026-03-30 • via Nuitee
C
Christine • family_with_children • de
8
Pros:

Insgesamt bin ich zufrieden, war zum zweiten Mal im Hotel. Es ist schon älter, mit modernisierten Zimmern. Man spürt ein wenig die "Altlasten", aber es ist akzeptabel hergerichtet und grundsätzlich sauber.

Cons:

An beiden Seiten des Fensters waren am der Zimmerdecke ausgeprägte Spinnweben.
Fest verlegten Teppichboden finde ich in Hotelzimmern grundsätzlich schwierig.

2026-03-30 • via Nuitee