Mercure Hotel Koeln Belfortstrasse

Hotels
•
Mercure
7.8 (2494 reviews)
Belfortstr. 9 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cleanliness of rooms
Cons:
High price relative to quality
Small and dated rooms
Limited parking availability

Categories

Cleanliness
7.76
Rooms were clean according to multiple mentions, but some facilities were small and shared.
Service
8.73
Guests described the staff as friendly and helpful.
Location
8.27
Close proximity to public transport and within walking distance of the city center.
Room Quality
7.72
Rooms were described as small and somewhat dated.
Amenities
7.75
Wellness facilities were available, though some guests found them too warm and lacking in functionality.
Value for Money
6.71
Multiple comments indicated that price was too high for the quality received.
Food and Beverage
7.26
Breakfast variety mentioned, but quality and value raised concerns.
Overall Experience
8.23
Overall reasonable stay with both pros and cons experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:13

Property Description

Luxurious Amenities

This hotel offers a quiet location just a short walk from Cologne's main attractions. Guests can enjoy complimentary access to the gym and a 17-metre indoor pool. The rooms are equipped with modern amenities including a flat-screen TV, Wi-Fi, and private bathrooms.

Dining Excellence

Indulge in culinary delights at the elegant Quirinal restaurant and the cozy Consülchen pub within the hotel premises. Whether you're craving a gourmet meal or a casual drink, the hotel offers options to suit every palate.

Convenient Location

Situated near public transportation, Ebertplatz Underground Station is a stone's throw away, providing easy access to Cologne Main Station and popular landmarks like the Kölnmesse Exhibition Centre. Additionally, the hotel's proximity to the River Rhine and the Rheinpark offers guests scenic views and leisurely strolls.

Book your stay at Mercure Koeln Belfortstrasse now to experience luxury and convenience in the heart of Cologne.

Important information:

For business bookings please note that you will be required to submit the employer notification upon arrival in order to be released from the city tax. You will find this document at the Cologne website.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2494 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 7.26
Overall Experience: 8.23
D
Danny • family_with_children • de
10
2026-02-14 • via Nuitee
S
Stuart • family_with_children • gb
8
Booking again!
Pros:

Jackie in reception was great! Very friendly and helpful.

2026-02-13 • via Nuitee
M
marie • couple • fr
10
Juste PARFAIT, l'expérience dans cet hôtel est fabuleuse. nous revenons chaque année
Pros:

L'expérience du petit déjeuner est juste fabuleuse. la diversité proposée est incroyable, la qualité des produits parfaite et la salle lumineuse et chaleureuse. c'est avec plaisir que nous revenons chaque année dans cet établissement pour ce buffet magique.

2026-02-13 • via Nuitee
S
Sen • solo_traveller • gb
1
Pros:

Awful. Got put across the road in a different building. Cancelled and went somewhere else

2026-02-13 • via Nuitee
H
Hermann-J. • family_with_children • de
8
2026-02-12 • via Nuitee
M
Michelle • solo_traveller • de
9
2026-02-12 • via Nuitee
M
Maja • couple • de
8
Solide und gut
Pros:

Gutes Preis Leistungsverhältnis. Sehr nettes Personal beim Check in und auch beim Frühstück.

Cons:

——

2026-02-11 • via Nuitee
C
Christian • couple • de
8
2026-02-11 • via Nuitee
R
R • family_with_children • nl
9
Pros:

Goed hotel op een prima locatie en dicht bij de metro.

2026-02-11 • via Nuitee
R
Rebecca • family_with_children • de
9
Pros:

Sehr schönes Hotel. Freundliches Personal. Saubere, moderne, komfortable Zimmer

Cons:

Leider etwas hellhörig aber an sich doch ruhig

2026-02-09 • via Nuitee
U
Ursula • family_with_children • de
9
Pros:

Tolle Lage, super Frühstück, sehr geräumig, später check-out

Cons:

Die Toilette könnte sauberer sein

2026-02-09 • via Nuitee
K
Kirilov • family_with_children • de
10
2026-02-09 • via Nuitee
H
Hans-Christoph • family_with_children • de
9
2026-02-08 • via Nuitee
A
Anita • extended_group • hu
4
Becsapás
Pros:

Reggeli és a hotel is tetszett volna ha nem egy melléképületben helyeznek el az utca túloldalán.

Cons:

A sztenderd szobák egy másik épületbe vannak,erről semmilyen előzetes e-mail illetve semmi info.Nagyon becsapva éreztük magunkat!A 4csillag közelébe sincs.3.emeleten volt a szobánk lift nem működik,böröndöket cipeld fel magadnak..Fürdőszoba hajszálakkal volt tele.Netflix nincs.

2026-02-08 • via Nuitee
C
Cevat • extended_group • tr
7
2026-02-08 • via Nuitee
P
Pierre • couple • de
10
2026-02-08 • via Nuitee
H
Hasan Hüseyin • family_with_children • tr
10
Pros:

Personel çok ilgili ve yardımseverdi.

Cons:

Mutfak bölümü küçüktü.

2026-01-29 • via Nuitee
S
Susanne • solo_traveller • de
7
2026-01-29 • via Nuitee
R
Rosaly • family_with_children • de
9
Super!
Pros:

Super hotel, es war sogar ein Minimarkt/lounge bar da wo man Abends noch schön sitzen kann. Wellnessbereich war auch super! Für diesen Preis echt ein gutes Hotel. Es hat uns sehr gefallen.

2026-01-29 • via Nuitee
S
Sarah • couple • it
6
2026-01-29 • via Nuitee