Crystal Suites Suvarnbhumi Airport

Hotels
8 (1139 reviews)
22/8 Latkrabang 24, Latkrabang Rd, Bangkok , Lat Krabang , th

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited food variety

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues such as worn-out sheets and dirty areas.
Service
9
Multiple reviews praised the friendly and polite staff.
Location
9
Many guests appreciated the proximity to the airport and other amenities.
Room Quality
8
Generally comfortable rooms, although some had issues like rusted taps.
Amenities
7
Some amenities were mentioned as lacking, such as limited gym facilities.
Value for Money
8
Good overall value for the price, despite some complaints.
Food and Beverage
7.5
Breakfast options were appreciated, but some guests felt limited in variety.
Overall Experience
8
Overall, guests felt their stay met their expectations, with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:33

Property Description

Convenient Location and Modern Amenities

Crystal Suite, located just a 5-minute ride from Suvarnabhumi International Airport, offers modern air-conditioned rooms with private balconies. The property boasts an outdoor pool, a 24-hour front desk, and meeting facilities, ensuring a comfortable stay. Free WiFi is available throughout.

Nearby Attractions and Transportation

Situated a short 5-minute walk from Paseo Shopping Mall and a quick drive from Lat Krabang Airport Rail Link Station, guests have easy access to shopping and transportation options.

Dining Options

Indulge in a variety of cuisines at The Crystal Restaurant, offering Thai, Japanese, and western dishes. For a quick bite or a caffeine fix, head to Crystal Coffee Shop for baked goods and coffee.

Book your stay at Crystal Suite for a convenient and enjoyable experience.

Important information:

Guests who would like to use the chargeable airport shuttle service are required to provide arrival detail at the time of booking under "Special Requests". The staff will wait for guests at the meeting point on the 2nd floor at Gate 4 at Suvarnabhumi Airport. Please look for "Crystal Suites" sign. For more information, please contact the hotel directly.

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in. If the credit card is not presented, a new payment may be required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for THB 600 per person per night when using an existing bed.
    Adults stay for THB 950 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1139 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 7
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
I
IGOR couple ru
10
Понравилось
Pros:

Расположение

Cons:

Не чистые окна, балкона дверь. Не было в ванной комнате мыла.

2026-07-25 via Nuitee
S
Scholz solo_traveller de
6
2026-07-24 via Nuitee
G
Gina Onthima couple au
10
2026-07-24 via Nuitee
B
Bernardus solo_traveller nl
10
Pros:

Ruime kamers. Dicht bij het vliegveld. Parkeergarage.

Cons:

Niets

2026-07-23 via Nuitee
S
Schermerhorn solo_traveller us
10
Pros:

Nice hotel convenient to the airport. Nice people. I would stay again

2026-07-22 via Nuitee
K
Kanza family_with_children au
8
Pros:

Clean place with a small shopping centre with food stalls in proximity.

Cons:

Should add pictures of bathrooms and mention if it comes with a bath tub or shower

2026-07-22 via Nuitee
S
Sirima family_with_children th
7
เหมาะกับการพักรอต่อเครื่อง ราคาไม่แพงมาก โรงแรมใกล้ห้าง เดินไปได้ ใกล้ตลาดอาหาร
Pros:

อาหารค่ำในห้องอาหารอร่อย

Cons:

ห้องไม่เก็บเสียง ได้ยินเสียงคนคุยกัน หรือเสียงกดชักโครก

2026-07-22 via Nuitee
S
Superman solo_traveller ae
10
2026-07-21 via Nuitee
K
Kimmo solo_traveller kh
8
2026-07-20 via Nuitee
P
philippe solo_traveller fr
8
Pros:

Situé près de l'aéroport avec un service de navette très appréciable. Hôtel disposant d'une salle de fitness, d'une piscine, d'un bar et restaurant. Les chambres sont spacieuses. Le personnel est agréable. Facilité pour paiement carte bleue. Nuit calme (pas de bruits d'avions).

Cons:

La télévision ne fonctionnait pas ce qui n'est pas important.

2026-07-20 via Nuitee
الشكيلي couple om
9
Pros:

‏الفندق نظيف جدا
‏انصح به

2026-07-20 via Nuitee
T
Thomas solo_traveller it
7
2026-07-19 via Nuitee
T
Tim solo_traveller nl
7
Prima hotel voor 1 nacht.
Pros:

Net luchthaven hotel. Ligging vlak bij een winkel centrum en food market. Check in ging vlod. Bed was schoon.

Cons:

Typisch Thais hard bed. Ik heb voorkeur voor zachter bed.

Douche heeft helaas een douche gordijn.

Shuttle service is enkel om het uur en kost 220 tbh. Een Bolt is goedkoper en kan je ophalen op een eigen gekozen tijdstip.

Ontbijt, tja. Het voldeet maar zal geen prijzen winnen. Eieren waren koud.

2026-07-19 via Nuitee
F
Fatima couple se
8
2026-07-18 via Nuitee
S
seng solo_traveller la
8
Cons:

The room smell badly

2026-07-17 via Nuitee
C
Christopher couple us
2
Most staff good and hotel ok but very bad experience with front desk staff and management
Pros:

Nice room. Near the airport

Cons:

One of the worst hotel experiences I had when I visited Thailand. The front desk staff canceled my booking.com reservation and charged me almost double the price. I was very jet lagged and didn’t fully understand what happened. The next morning I was considering extending and I asked her about why I was charged so much. She became aggressive and raised her voice at me that she couldn’t accept the booking price. She was so nasty with me that I asked to speak with her supervisor. She first told that there would be no one else that could help me for hours. She didn’t realize that I was not playing so I said I would wait. I waited in the lobby and canceled my plans for the day. Thankfully one of the restaurant employees came to help. Eventually I was connected on the phone with a manager. They tried to make excuses and say that I was accidentally double charged. That was not true. They didn’t realize i understood some Thai and already understood that she did not want to honor the booking com price. After maybe 90 minutes of waiting and dealing with an awful attitude from that staff member they gave me my money back. But then the very rude staff member (who never apologized) seemed to charge me for something extra on my card based on the receipt she gave me. When I asked about it she said there was nothing she could do to change it and that I would have to come in another day and talk to the accountant. Completely ridiculous. I was very surprised when management tried to defend and cover up for the very rude staff. I noticed that the staff member is in the promo photos on the wall of the lobby so maybe she is special there or something. Worst customer experience I’ve had at a hotel in bkk. Thailand was great though so I do recommend visiting there.

2026-07-17 via Nuitee
D
Damilola solo_traveller ng
8
It was okay
Pros:

The neatness

Cons:

The towels are not white, they need to be changed

2026-07-17 via Nuitee
C
Craig George solo_traveller nz
9
Pros:

Close to the airport , shuttle, on site restaurant, separate shower, soft towels, OK breakfast, quiet, nice pool.

2026-07-17 via Nuitee
M
Marcel couple de
8
2026-07-16 via Nuitee
A
Anong couple th
9
2026-07-16 via Nuitee