Empire Apartment Hotel Rockhampton

Hotels
9 (437 reviews)
5 East Street , Rockhampton , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Room Quality
Amenities
Cons:
Check-in issues
Soft bed
Non-working TV
Gym equipment

Categories

Cleanliness
9.14
Clean, comfortable and convenient rooms were highlighted throughout the reviews.
Service
9.11
Staff at check-in were praised as friendly and efficient, contributing positively to the experience.
Location
9.15
Multiple reviews emphasized the excellent location close to amenities and attractions.
Room Quality
9.1
Rooms were described as spacious, modern, and well-appointed.
Amenities
9.13
The facilities such as the pool area and coffee maker were well-reviewed.
Value for Money
8.59
Overall value appreciated, though some guests mentioned minor complaints regarding specific issues.
Food and Beverage
8.64
Not specifically mentioned, but given the critiques about the lack of on-site dining options, a modest score is assigned.
Overall Experience
9.11
The overall sentiment was very positive, with many guests looking to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:38

Property Description

Riverside Location
Enjoy stunning views of the Fitzroy River from your private balcony.

Modern Amenities
Relax in air-conditioned apartments equipped with flat-screen TVs, DVD players, and kitchen facilities.

On-Site Dining and Leisure
Indulge in Australian-style meals at the on-site restaurant and unwind by the outdoor pool or in the fitness centre.

To book your stay at Empire Apartment Hotel Rockhampton and experience luxury by the river, visit our website today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 437 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.11
D
Daniel couple au
9
2026-05-01 via Nuitee
A
ANTONY couple gb
10
Luxury value
Pros:

Huge. Modern. Lovely bed. Great pool! Excellent value and location! Go to the Criterion for dinner.

Cons:

Everything was great

2026-05-01 via Nuitee
P
Patricia couple au
9
2026-04-25 via Nuitee
D
Dan extended_group lu
10
2026-04-24 via Nuitee
M
Mark solo_traveller au
8
2026-04-24 via Nuitee
B
Bek couple au
8
Great location
2026-04-22 via Nuitee
T
Tamzin extended_group au
10
2026-04-21 via Nuitee
J
Julie couple au
9
2026-04-21 via Nuitee
M
Michelle solo_traveller au
9
2026-04-20 via Nuitee
P
Paul couple us
8
Mid level for high price.
Pros:

Good restaurant for breakfast attached. Ok gym. Staff came up to room to help with AC controls.

Cons:

Pool was cold and not swim able. Should have a hot tub option with pool being so cold. No free weights in gym.

2026-04-19 via Nuitee
H
Heith solo_traveller au
3
Pros:

The position waz good and staff waz good

Cons:

Someone above us waz dropping there alcohol bottle top lid and there cigarette buts and then spewed all over our patio

2026-04-19 via Nuitee
A
Amanda solo_traveller au
10
2026-04-16 via Nuitee
R
Rob couple au
10
2026-04-13 via Nuitee
L
Luck family_with_children au
10
2026-04-12 via Nuitee
C
Caan family_with_children au
10
2026-04-10 via Nuitee
J
Jan solo_traveller au
10
Relaxing
Pros:

Location

2026-04-07 via Nuitee
R
Rebecca couple au
8
Pros:

Great location

Cons:

We asked to be moved from the original room as the smell made you want to be sick. It was like they did a carpet clean and left the room shut up with wet carpets. The couch had stains all over it to where we wouldn’t want to sit on it. The staff were amazing at moving us to a cleaner, nicer smelling room straight away

2026-04-06 via Nuitee
A
Aimee couple au
10
2026-04-06 via Nuitee
C
Carl couple au
10
Good location, great rooms and facilities and fantastic staff
Pros:

I travel a lot and I have to say the staff here were amazing - some of the most friendly and helpful front desk I have ever had.

Cons:

Na

2026-04-05 via Nuitee
C
Carl extended_group au
10
2026-04-05 via Nuitee