WoodSpring Suites Richmond Airport

Hotels
•
WoodSpring
7 (220 reviews)
4615 Williamsburg Rd. , Henrico , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Pets allowed

Review Highlights

Pros:
Good location / convenient / easy access
Clean / well-kept public areas mentioned by some
Friendly or professional staff (some reviewers)
Quiet rooms (for some guests)
Spacious rooms / good room size
Reasonable price / good value for some guests
Plenty of parking
Cons:
Very limited amenities (no coffee maker, no coffee, no utensils)
Poor housekeeping (no fresh towels/linens, rooms not cleaned)
Cleanliness issues (trash overflowing, reports of bedbugs, smoke smell)
Elevator out of service / accessibility problems
Thin walls / noise from neighboring rooms/hallways
Reports of unsafe/unsavory activity and loitering outside
Uncomfortable bedding (flat pillows, bad mattress)
Extra charges and billing/miscellaneous fees

Categories

Cleanliness
5
Mixed to negative: several reviewers reported unclean conditions (trash overflowing, lack of housekeeping, didn’t receive clean towels/washcloths, reports of bedbugs and smoke smells).
Service
8
Mixed but generally positive: multiple mentions of friendly/welcoming or professional staff members, though there are notable complaints about inattentive or uncaring front-desk behavior and inconsistent housekeeping.
Location
8.5
Consistently positive: many reviewers call out a convenient, central location and easy access/parking; some complaints about loitering/people outside and surrounding area safety.
Room Quality
7
Mixed: rooms noted as spacious and quiet by some, but others cited uncomfortable beds, flat pillows, sink/drain issues and limited in-room supplies.
Amenities
5
Negative: repeatedly mentioned as very limited — no coffee maker/coffee, minimal toiletries (only soap), no utensils/pots/pans/dishes, few hotel amenities overall.
Value for Money
7.5
Mixed-positive: several guests felt the price was reasonable or good quality for the price, though others called out unexpected charges and poor service for the cost.
Food and Beverage
7
Standard quality for this hotel tier (not mentioned in reviews).
Overall Experience
8
Varied experiences: some guests praised quiet, location and staff while many reported serious issues (cleanliness, amenities, building maintenance and safety/conduct around the property). Net result is mixed but many positive points about location and service raise the aggregated rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:35

Property Description

Convenient Location
Modern Amenities
Complimentary Kitchen Facilities

Book your stay at WoodSpring Suites Richmond Airport for a seamless blend of comfort and convenience. Just a short drive away from popular attractions such as University Stadium and Kings Dominion Amusement Park, our hotel also offers modern amenities to ensure a relaxing stay. Guests can enjoy the convenience of complimentary kitchen facilities in select rooms, complete with a fridge, microwave, and stovetop. Whether you're in town for business or leisure, our prime location and thoughtful amenities make us the perfect choice for your next trip to Henrico.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 220 reviews
Cleanliness: 5
Service: 8
Location: 8.5
Room Quality: 7
Amenities: 5
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 8
G
Gail • solo_traveller • us
5
Woodspring Hotel reviews
Pros:

The hotel was clean and in a good location.

Cons:

Very limited amenities. No coffee maker, no coffee in public area, only soap in bathroom, no utensils in kitchenette.

2026-10-08 • via Nuitee
D
Debra • couple • us
8
2026-09-14 • via Nuitee
A
Ashley • extended_group • us
8
2026-09-11 • via Nuitee
J
Jamica • couple • us
6
2026-09-04 • via Nuitee
N
Nichol • couple • us
1
2026-09-01 • via Nuitee
G
Grier • couple • us
1
2026-09-01 • via Nuitee
C
Celena • solo_traveller • us
9
2026-08-31 • via Nuitee
A
Abdul • solo_traveller • us
4
Pros:

Location and upkeep

Cons:

Bedbug problem

2026-08-31 • via Nuitee
M
Mechonda • solo_traveller • us
6
Cons:

No pots pans or dishes

2026-08-27 • via Nuitee
K
Katielee • solo_traveller • us
10
Pros:

EVERYTHING

Cons:

The elevators were down at the time so carrying luggage up 2 flights of stairs was not fun

2026-08-23 • via Nuitee
S
Smalls • solo_traveller • us
9
Very good
Pros:

Nice and quiet

2026-08-17 • via Nuitee
R
Rudy • extended_group • ae
9
2026-07-16 • via Nuitee
N
NATALIE • solo_traveller • us
1
2026-07-15 • via Nuitee
M
Muhammad • couple • us
1
2026-07-10 • via Nuitee
J
Jason • solo_traveller • us
9
Pros:

The room was good

Cons:

The pillows were too flat

2026-07-09 • via Nuitee
R
Roe • solo_traveller • us
3
Pros:

I didn't like anything.Only one staff member was very professional.Cooperative personality was excellent and very helpful

Cons:

II did not like that. It is very ghetto.\n I asked the staff member about the sanitizer, and if it worked, and she was like you have to keep pushing it hard. and I said, ma'am is something else going on here, she could care less, She's not professional, they're very uncaring there, it's a lot of drug traffic and prostituting through that hotel, they're not professional at all. This is the front desk very loud , and the price is ridiculous for the service that you get. TRASH OUT FRONT OVERFLOWING. THE DUMPSTER AREA IS HIDEOUS UNACCEPTABLE. BUT I REALIZE NOWADAYS HOTEL OWNERS DON'T CARE ABOUT THE PUBLIC. THEY DON'T CARE ABOUT THE SERVICE. THEY JUST WANT TO MAKE THEIR MONEY. AND MOST OF THE TIME IS PRIVATE SOMEBODY NAMED THAT WE CAN'T EVEN RECOGNIZE, HAVE A WONDERFUL LIFE.

2026-07-07 • via Nuitee
E
Edmond • couple • us
4
Didn’t get clean towels or wash clothes. Didn’t make my bed or clean my room. I left early and probably never stay there
Pros:

Easy excess

Cons:

To many people in lobby and outside

2026-07-06 • via Nuitee
S
Sherita • couple • us
10
2026-07-06 • via Nuitee
R
Rasberry • couple • us
5
2026-07-06 • via Nuitee
A
Anita T • solo_traveller • us
8
Good quality for the price.
Pros:

Very clean. Light, cheerful decor.

Cons:

Bathroom sink only dribbled water, but kitchen counter sink was good.

2026-07-04 • via Nuitee