Sapphire Hotel Blackpool

Hotels
5.9 (1668 reviews)
277-279 Promenade , Blackpool , gb

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Laundry
Bar
Children's playground
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Broken facilities
Uncomfortable stay

Categories

Cleanliness
3.04
Numerous reviews mentioned filth, dirtiness, and poor hygiene standards.
Service
8.01
Friendly and helpful staff were noted positively in multiple reviews.
Location
9.05
The location received positive remarks as being ideal and convenient.
Room Quality
4
Reviews indicated multiple issues with room cleanliness and comfort.
Amenities
6.03
Basic amenities were mentioned, but cleanliness and functioning issues reported.
Value for Money
4.99
The overall perception is that the property does not offer good value for the experience provided.
Food and Beverage
6.54
Beverage pricing was noted as decent, with concerns about overall dining experience.
Overall Experience
5.51
The overall sentiment was negative with many guests expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:54

Property Description

Prime Location in Blackpool
Situated on the Blackpool Promenade, Sapphire hotel offers easy access to the beach and popular attractions in the area.

Comfortable and Well-Equipped Rooms
Each room at Sapphire hotel features modern amenities such as a flat-screen TV, private bathroom, and comfortable bedding. Some rooms even offer stunning sea views.

Fantastic Facilities and Activities
Guests can enjoy delicious meals at the on-site restaurant, relax in the bar, or have fun in the children's playground. Billiards enthusiasts will appreciate the entertainment option available at the hotel.

Experience a delightful stay at Sapphire hotel Blackpool promenade – book now for a memorable seaside getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.9
Based on 1668 reviews
Cleanliness: 3.04
Service: 8.01
Location: 9.05
Room Quality: 4
Amenities: 6.03
Value for Money: 4.99
Food and Beverage: 6.54
Overall Experience: 5.51
T
Tommy solo_traveller gb
10
2026-07-25 via Nuitee
G
Graham couple gb
7
Cheap mostly cheerful
Pros:

The staff were friendly but the hotel was very basic had to ask for a towel and toilet rolls asked for teabags and such and was told I don’t know where they are so suggests they need training.

Cons:

There was a slight resentment you even asked for things .. not by all, but it was there!

2026-07-24 via Nuitee
M
Mark solo_traveller gb
8
2026-07-24 via Nuitee
D
David solo_traveller gb
8
2026-07-24 via Nuitee
W
William solo_traveller gb
7
2026-07-23 via Nuitee
Z
Zeel Dipakkumar extended_group gb
1
Cons:

They charge for deposit and at time of check out there was no one on reception and nobody even pick up call and no answer

2026-07-22 via Nuitee
S
sarfraz solo_traveller gb
1
Pros:

Location

Cons:

Very smelly

2026-07-21 via Nuitee
E
Emma solo_traveller gb
3
Pros:

Location

Cons:

Dirty stained spare pillows. Stained dirty draws lack of loo roll. Unhelpful reception lack of basic info like not telling us their was a code system to enter the building in evenings. The fire alarm had no connection or power. Tooth paste stains in bathroom. Requested a fan but was told they don't have them. Wanting £20 deposit for hair dryer £10 was taken from me as deposit for the key which when returned at 8.30am no staff was available to refund. Impossible to contact the hotel direct regarding the matter as says mailbox ful.

2026-07-21 via Nuitee
M
Marcus couple gb
1
2026-07-21 via Nuitee
J
John solo_traveller gb
10
2026-07-20 via Nuitee
C
Colin solo_traveller gb
1
Riddled with bed bugs
Cons:

No towels for the shower, beds have bed bugs, backroom sink was full of cigarette butts, the room smelt to bad, tv you can only plug in if to hang the wire across the bathroom door.
This place is disgusting

2026-07-20 via Nuitee
S
Sophie extended_group gb
1
2026-07-19 via Nuitee
E
Elizabeth solo_traveller gb
9
Pros:

Excellent location

Cons:

Cost of car parking at hotel

2026-07-19 via Nuitee
K
Keith family_with_children gb
6
2026-07-19 via Nuitee
S
ste solo_traveller gb
10
Great stay
Pros:

Amazing room we stayed next door in sister hotel. Great size and comfy.

2026-07-18 via Nuitee
S
Sophie-lily mcdpnough couple gb
6
2026-07-17 via Nuitee
G
Gibson solo_traveller gb
5
Pros:

Staff freindly and welcoming

Cons:

The rooms are nothing at all like the picture's advertised

2026-07-17 via Nuitee
T
Therese solo_traveller ie
1
More like a hostal than hotel
Pros:

The only thing good about this accomadation is its location.

Cons:

Firstly this accomdation is more like a hostel than a hotel. We refused the first room as it was a tiny room filthy and covered in mould. The alternative room was slightly better but hadnt been cleaned. The entire hotel is very run down. Towels were not provided in room we had to ask. We were a family of 5, 4 adults 1 child in 2 rooms and when we asked for extra pillows 1 was all they could provide. Games room was closed. Hallways had a funny smell which we suspect was vomit. Later on there was strong smell of smoke and Marijana. Photos are not reflective of what the accomadation actually looks like. Staff were friendly and polite but accomadation is not up to standard.

2026-07-17 via Nuitee
J
Jimmy extended_group gb
1
Pros:

Nothing

Cons:

Don’t stay here it’s the worst hotel I’ve ever stayed in

2026-07-16 via Nuitee
J
Jason family_with_children gb
8
2026-07-14 via Nuitee