Positano Boutique Hotel

Hotels
7.3 (303 reviews)
38 Frost Street , Queenstown , ZA

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Garden
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Location
Cons:
Cleanliness
Poor service

Categories

Cleanliness
5.55
Many reviews indicated issues with cleanliness, including dirty rooms and showers.
Service
7.55
Service was often described as poor, but some found the staff friendly.
Location
8.55
The location received positive feedback, being described as decent or great.
Room Quality
7.55
Mixed reviews; some rooms were new but many had cleanliness issues.
Amenities
7.05
Lack of breakfast and issues with hot water were noted.
Value for Money
8.05
Generally seen as acceptable, though experiences varied.
Food and Beverage
6.05
No breakfast available and issues with cleanliness impacted this area.
Overall Experience
8.05
Overall experiences were mixed, with some guests having a good stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:43

Property Description

Luxurious Accommodation
Indulge in a comfortable stay at Positano Boutique Hotel, complete with a garden and free WiFi.

Convenient Location
Centrally located near Queenstown Golf club and Longhill Game Reserve, with free private parking for your convenience.

Local Attractions
Explore NG Church Queenstown, Queenstown Frontier Museum, and more nearby attractions during your stay.

To make the most of your Queenstown getaway, book your stay at Positano Boutique Hotel now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 303 reviews
Cleanliness: 5.55
Service: 7.55
Location: 8.55
Room Quality: 7.55
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 6.05
Overall Experience: 8.05
S
Siphosethu • couple • za
8
Experienced peace in its purest form, calm, natural and grounding.❤️
Pros:

The cleanliness. It very serene, gives the close to nature kind of vibes. Very grounding and peaceful.

Cons:

The only issue we had, we couldn’t charge our phones because their plugs require one to have an adapter and the entire charger and not a cable. It would be great if they’d put in the plugs that also allows one to charge using a cable.

2026-10-11 • via Nuitee
M
mzwakhe • solo_traveller • za
10
I would like to express my sincere appreciation for the wonderful hospitality I received during my r
Pros:

I would like to express my sincere appreciation for the wonderful hospitality I received during my recent one-night stay at your hotel. From check-in to departure, the service was professional, friendly, and welcoming. The room was clean, comfortable, and well-prepared, making my stay both relaxing and enjoyable.

Thank you to your management and staff for creating such a positive experience. I look forward to visiting your hotel again in the future and will gladly recommend it to others.

Cons:

None

2026-10-11 • via Nuitee
P
Pumza • couple • za
6
2026-10-09 • via Nuitee
Y
Yeyethu • solo_traveller • za
2
2026-10-09 • via Nuitee
Z
Zolile • solo_traveller • za
1
Over Booking
Pros:

Nothing, The place was overbooked and I was not accommodated although I had booked and paid

Cons:

Lack of accommodation. Lack of communication despite calling them repeatedly

2026-10-08 • via Nuitee
D
Duda • solo_traveller • za
8
Good value for money
Pros:

The place was clean, beds were comfortable.

Cons:

The shower and the sink kept flooding.

2026-10-08 • via Nuitee
H
Hoho • couple • za
5
Cons:

The linen was placed on the bed wet, or not completely dry so it developed a smell. There was stains on the linen in the bed, the saucers and cups placed in the room were dirty and there was no towels available.

2026-10-08 • via Nuitee
T
THEMBELENKOSINI • solo_traveller • za
10
Pros:

Its very quiet and peaceful

Cons:

The fact that the ladies woke me up for cleaning just around 10h00 on my second day, that didn't sit well with me especially because I wasn't checking out on that day.

2026-10-07 • via Nuitee
Y
Yeyethu • solo_traveller • za
10
2026-09-19 • via Nuitee
A
Andisa • solo_traveller • za
9
2026-09-17 • via Nuitee
S
Simfumene • couple • za
10
Pros:

Everything was so awesome

2026-09-17 • via Nuitee
C
Cebisa • couple • za
6
It was nice but it was very cold the air conditioning were not working
Pros:

Clean and the staff is so friendly

Cons:

Everything is on point

2026-09-16 • via Nuitee
K
Khanya • couple • za
10
2026-09-15 • via Nuitee
S
Skade • couple • za
10
2026-09-15 • via Nuitee
L
Lulama • solo_traveller • za
4
Cons:

There was overbooking.

2026-09-07 • via Nuitee
Y
Yonela • couple • za
3
Not booking there again even for work travels
Pros:

Location and the receptionist I meet when I checked in

Cons:

The water was so cold ,I had to ask the cleaners to bring me a base to bath in .So disappointing and I had wrote my note while booking that “can the water be warm all the time “.wasn’t a hotel at all ,so disappointed…had to drive out the province with such experience

2026-09-07 • via Nuitee
S
Siphokazi • extended_group • za
10
Beautiful
Pros:

The rooms, the views are soo beautiful!

2026-09-06 • via Nuitee
A
Andisa • extended_group • za
10
I had a wonderful night❤
Pros:

Perfect, nice and quiet location. I loved how the birds greeted me with their songs on arrival, and at 05:00 sang me a goodbye song😍

2026-09-04 • via Nuitee
N
Nikiwe • extended_group • za
9
Cons:

We booked a family room and the was only 1 chair for studying desk so please add a couch because the is a space for it.besides that everything was perfect

2026-09-03 • via Nuitee
T
Tebekana • solo_traveller • za
7
Pros:

The staff was very welcoming and friendly. Also very helpful.

Cons:

The pool was not clean and I wanted to take a young dip.

2026-08-31 • via Nuitee