Positano Boutique Hotel

Hotels
7.3 (204 reviews)
38 Frost Street , Queenstown , za

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Japanese garden
See all facilities

Review Highlights

Pros:
Friendly staff
Location
Cons:
Cleanliness
Poor service

Categories

Cleanliness
5.55
Many reviews indicated issues with cleanliness, including dirty rooms and showers.
Service
7.55
Service was often described as poor, but some found the staff friendly.
Location
8.55
The location received positive feedback, being described as decent or great.
Room Quality
7.55
Mixed reviews; some rooms were new but many had cleanliness issues.
Amenities
7.05
Lack of breakfast and issues with hot water were noted.
Value for Money
8.05
Generally seen as acceptable, though experiences varied.
Food and Beverage
6.05
No breakfast available and issues with cleanliness impacted this area.
Overall Experience
8.05
Overall experiences were mixed, with some guests having a good stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:43

Property Description

Luxurious Accommodation
Indulge in a comfortable stay at Positano Boutique Hotel, complete with a garden and free WiFi.

Convenient Location
Centrally located near Queenstown Golf club and Longhill Game Reserve, with free private parking for your convenience.

Local Attractions
Explore NG Church Queenstown, Queenstown Frontier Museum, and more nearby attractions during your stay.

To make the most of your Queenstown getaway, book your stay at Positano Boutique Hotel now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 204 reviews
Cleanliness: 5.55
Service: 7.55
Location: 8.55
Room Quality: 7.55
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 6.05
Overall Experience: 8.05
N
Nomkhitha • couple • za
8
Pros:

Great stay, comfortable and clean.

Cons:

Plugs - Tripping resulting in inability to iron and charge timeously. Official helped.
TV - no channel or app was working. Please consider offering breakfast.

2026-03-19 • via Nuitee
N
Ntantiso • extended_group • za
9
It was great to be there
Pros:

The bedrooms

Cons:

having to come with 1 guest only

2026-03-15 • via Nuitee
G
Gcobisa Gee • couple • za
10
I had a great stay, loved everything about the place took a chill by the poolside it was nice.
Pros:

Everything it was nice and cosy.

Cons:

Nothing

2026-03-12 • via Nuitee
T
Tembela • extended_group • za
5
2026-03-12 • via Nuitee
S
Soudrene • couple • za
10
Lovely stay
Pros:

The atmosphere

Cons:

Noise at night from other rooms.
Maybe more portable braai stand for rooms that's not at the braai area

2026-03-12 • via Nuitee
D
Dj Xola • couple • za
8
2026-03-10 • via Nuitee
N
Ntokozo • couple • za
8
The stay was lovely
Pros:

The place was clean and smell fresh and decoration of the rooms is beautiful. Will definitely go again for a longer stay . The garden is gorgeous and very clean

Cons:

The bed was not comfortable. I woke up with a back_ache

2026-03-10 • via Nuitee
N
Ntokozo • extended_group • za
8
2026-03-08 • via Nuitee
P
phindile • couple • za
9
2026-03-07 • via Nuitee
M
Marvin • extended_group • za
8
Very welcome and nice scenery
Pros:

Sink added

Cons:

nothing

2026-03-07 • via Nuitee
I
Ingrid • couple • za
5
Disappointing, gave stayed in the past but new owners have lost the personal touch.
Pros:

The location is convenient, the receptionist helpful.

Cons:

Our room wasn’t ready till 5.30pm, we had no toilet paper or milk for coffee. The room needs attention there is a damp issue under window and we couldn’t get the tv to work

2026-03-07 • via Nuitee
D
Dyasi • couple • za
10
Excellent stay
Pros:

Cleanliness and Convenient place

Cons:

Opportunity to Cancell at 10% charge fee

2026-03-05 • via Nuitee
A
Aviwe • solo_traveller • za
8
2026-02-28 • via Nuitee
L
Ludwe • extended_group • za
8
Pros:

The place is beautiful. The family room was nice and spacious and comfortable

Cons:

There was no kettle for coffee in the rooms, they also need a mirror..TV is also in a place where u can't watch

2026-02-27 • via Nuitee
D
DR. Nozuko • family_with_children • za
10
The place is nice and family friendly
Pros:

The room was nice spacious and comfortable

Cons:

The gps coordinates needs to be corrected and I couldn’t get hold of the host on the number listed for communication. This made me feel unsafe

2026-02-24 • via Nuitee
S
Sakhekile • couple • za
7
2026-02-23 • via Nuitee
H
Hlanga • couple • za
8
excellent
Pros:

everything was excellent

Cons:

nothing really

2026-02-23 • via Nuitee
A
Afikile • couple • za
7
2026-02-08 • via Nuitee
L
Lineo • couple • za
5
It’s a beautiful place, I want to come back but please clean, sweep and mop before guests arrive especially because I bo
Pros:

Its beautiful, I could talk all day about the water pressure in the big beautiful shower and its excellently located

Cons:

Cleanliness! Towels were dirty, the room hadn’t even been swept in a longtime, spider webs between the shutters and windows!

2026-01-31 • via Nuitee
Z
Zipho • couple • za
6
Pros:

It looked as good as it was advertised on the site.

Cons:

They noise level and the number of guests that were room next door.

2026-01-30 • via Nuitee