Townhouse Refresh

Hotels
OYO Rooms
5.9 (52 reviews)
24 Lee Road, Sreepally, Beside Fashion Factory, Near Sambhunath Pandit Hospital , Kolkata , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Currency exchange
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Cons:
Very bad place to stay
Nothing is good

Categories

Cleanliness
1.04
This is the worst we could have; nothing is good. It’s a very bad place to stay.
Service
7.51
Standard quality for this hotel tier.
Location
7.55
Standard quality for this hotel tier.
Room Quality
7.5
Standard quality for this hotel tier.
Amenities
7.53
Standard quality for this hotel tier.
Value for Money
7.49
Standard quality for this hotel tier.
Food and Beverage
7.54
Standard quality for this hotel tier.
Overall Experience
1.01
This is the worst we could have; nothing is good. It’s a very bad place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:24

Property Description

Luxurious Accommodation
Experience comfort and style in our well-equipped rooms with modern amenities such as flat-screen TVs, safety deposit boxes, and plush bedding.

Convenient Location
Located near major attractions like Kalighat Kali Temple and Park Street Metro Station, our hotel is the perfect base for exploring the vibrant city of Kolkata.

Exceptional Services
Enjoy 24-hour room service, currency exchange, and a friendly front desk staff dedicated to making your stay memorable.

Book now at Super Townhouse Refresh for an unforgettable experience in the heart of Kolkata!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.9
Based on 52 reviews
Cleanliness: 1.04
Service: 7.51
Location: 7.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.49
Food and Beverage: 7.54
Overall Experience: 1.01
P
Pradip Kumar family_with_children in
1
2025-09-14 via Nuitee
A
ABHISHEK extended_group lu
1
Choose other places
Pros:

This the worst we could have

Cons:

Nothing is good. It’s very bad place to stay.

2025-08-01 via Nuitee
U
Utkarsh family with young children in
1
Bad
Pros:

The place was good where the hotel is

Cons:

A lot of issues I faced staying there
1. Bad room service
2. No cleaning done for the first three days , one staff came when we were to leave the hotel
3. Tv was gimmick, as no recharge was done
4. Water was licking from AC Continuously and despite complaining about this to the hotel receptionist nobody came to repair it.
5. The water problem was huge there , no water was coming from the TAP , we were told to take a bath in another room , which is not possible

So bad experience

2025-06-05 via Nuitee
S
Santosh review category business travellers in
1
Bad
2025-04-17 via Nuitee
A
Amita review category business travellers in
1
Bad.Not Reccomended
Pros:

Nothing. Though we had a booking we were turned down with the excuse that they were sold out. Totally unacceptable. We had to find a different hotel.

Cons:

Bad

2025-04-05 via Nuitee
S
Singhania family with young children in
1
Bad
2025-03-26 via Nuitee
S
Shantanu young couple nl
7
Good
Pros:

The staff were really nice and changed our room immediately when we requested them.

Cons:

The picture is misleading as they don’t have any OYO banner. It says “Elgin halls and banquets”. The walls of the rooms have paints coming out. The bathroom can be improved.

2025-03-21 via Nuitee
M
Maiti young couple at
1
Bad
Cons:

The receptionist was very rude. I had very bad experience and never face such experience before.

2025-02-14 via Nuitee
A
Arindam family with young children in
2
Not satisfactory
Pros:

Location

Cons:

Room was not upto the mark, no pantry fooding facilities, housekeeping poor etc

2025-02-14 via Nuitee
N
Nusrat family with young children bd
2
Very poor
Pros:

Like only the surrounding environment as it is less chaotic

Cons:

staff behavior and service was not good.

2025-02-06 via Nuitee
M
Meena family with young children in
3
I would give 1 star
Pros:

Location

Cons:

In booking .com it advertises that breakfast included however there is not even facility to make tea or coffee in the room

2025-02-06 via Nuitee
D
Dipankar review category business travellers in
7
You has a great location for business so improve facilities
Pros:

Room is good bathroom good location good wifi works properly

Cons:

No room service No staff, No Foods No car parking
No Signbord it's has a Signboard with other name

2025-02-05 via Nuitee
S
Sohail solo traveller in
10
Child-Friendly and Fun
Pros:

Staff upgrade our room to a better one at the same price. It was very nice of them. The room was very clean and comfortable. The service was really good.

2025-02-01 via Nuitee
S
Shrikant young couple in
10
Great Room Size and Cleanliness
Pros:

I'm delighted to share my stay experience in this property. Rooms was well maintained, staff is behavior is truly professional.

2025-01-30 via Nuitee
D
Deshmukh review category business travellers in
2
Very poor
Pros:

The bathroom was not clean and the lid of toilet was broken

2025-01-30 via Nuitee
R
Reena young couple in
10
Ideal Hotel for a Stress-Free Stay
Pros:

The stay was super and had a great time there. Hope next time again i will choose this.

2025-01-29 via Nuitee
S
Sonu group in
10
Perfect Getaway for Families
Pros:

The property was ideal for my business trip with its high-speed WiFi and spacious work desk. The staff was accommodating, and the location was close to business districts, making it very convenient

2025-01-29 via Nuitee
A
Arsh solo traveller in
10
A Peaceful and Luxurious Hotel
Pros:

I love this hotel it's totally hygienic and all staff are also well behaved. Thank you

2025-01-28 via Nuitee
S
Sudhir solo traveller in
10
A Wonderful Stay With Incredible Comfort
Pros:

A hotel that truly understands what guests need—beautiful interiors, quality food, and exceptional service. A flawless stay

2025-01-28 via Nuitee
D
Dey family with young children in
9
Superb
2025-01-28 via Nuitee