Hotel Paraíso Encantado

Hotels
8.8 (137 reviews)
Camino La Conchita -Las Pozas Núm 10 Las Pozas, La Conchita, Xilitla. S.L.P , Xilitla , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Nice setting
Cons:
Noisy surroundings
Inconsistent service
Basic room amenities

Categories

Cleanliness
8.28
Some reviews mention that the rooms were basic and the bathrooms outdated.
Service
8.95
The service was noted as being less attentive, but overall it was acceptable and standard for the hotel tier.
Location
9.79
The location is praised for its proximity to the Edward James' Gardens and other attractions.
Room Quality
8.44
Rooms described as nice but some basic with outdated amenities.
Amenities
8.27
Facilities like the pool and basic amenities were rated well, but some amenities were lacking.
Value for Money
9.03
Good value compared to previous stays, making it economical.
Food and Beverage
8.68
Restaurant quality was average, with some complaints about service speed.
Overall Experience
8.95
Guests enjoyed their stay overall despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:23

Property Description

Luxurious Accommodation
Hotel Paraíso Encantado in Xilitla offers a magical stay just 700 meters from Las Pozas. Enjoy the outdoor swimming pool, free private parking, and lush garden at this 3-star hotel.

Delightful Dining Experience
Indulge in delicious meals at the on-site restaurant. The air-conditioned rooms feature free WiFi and private bathrooms for your comfort.

Convenient Services
Benefit from room service, a 24-hour front desk, and currency exchange during your stay. The hotel also provides a paid airport shuttle service for your convenience.

Book now for an enchanting retreat at Hotel Paraíso Encantado!

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 137 reviews
Cleanliness: 8.28
Service: 8.95
Location: 9.79
Room Quality: 8.44
Amenities: 8.27
Value for Money: 9.03
Food and Beverage: 8.68
Overall Experience: 8.95
V
vianey • extended_group • mx
10
relajante
Pros:

la vista de la habitación|

Cons:

no hay televisión

2026-01-19 • via Nuitee
E
Elizabeth • couple • us
8
A nice hotel near Las Pozas
Pros:

This is a nice hotel with helpful staff, easy parking and a friendly cat. Everything meet our expectations.

Cons:

The restaurant is a little pricey

2026-01-13 • via Nuitee
D
Dario • family_with_children • mx
9
Pros:

Muy bueno

2026-01-05 • via Nuitee
C
Coralie • couple • fr
5
Hôtel proche du jardin
Pros:

Hôtel et restaurant joli et bien situé par rapport au Jardin Edward James

Cons:

Très bruyant aux alentours (fête chez le voisinage) et l’insonorisation n’a pas permis de compenser.

Réception peu présente. Nous sommes partis en laissant notre clé sur le comptoir.

2025-12-21 • via Nuitee
K
Kristy Lynne • couple • mx
10
Pros:

El dormitorio grande, y la cama muy cómoda.

Cons:

No caliente agua en ducha!

2025-12-17 • via Nuitee
J
John • couple • gb
9
Better value for money than last time I visited when we stayed in the Castillo in town
Pros:

Excellent location in easy walking distance to Edward James' Gardens.

2025-12-09 • via Nuitee
C
Christoph • couple • de
7
Okay
Pros:

Bequeme Betten
Mitten in der Natur

Cons:

Zimmer sehr klamm und feucht
Zimmer hell und ohne Ausstattung
Restaurant dauerhaft geschlossen
Preis Leistung schlecht

2025-12-07 • via Nuitee
K
kenneth • couple • us
9
Pros:

Beautiful setting walking distance to James gardens. Nice restaurant

2025-12-07 • via Nuitee
O
Omar Baruk • family_with_children • mx
9
Pros:

La ubicación es excepcional, inmejorable para el Jardín Surrealista y para otros puntos de la Huasteca.

Cons:

Nada, todo bien. Las instalaciones son algo antiguas pero funcionales. Además pasa uno poco tiempo en el hotel y para descansar está bien.

2025-11-24 • via Nuitee
M
Marcello • family_with_children • mx
9
2025-11-22 • via Nuitee
A
ANDRES • extended_group • mx
9
2025-11-09 • via Nuitee
R
Robert • couple • mx
8
2025-10-30 • via Nuitee
D
Delgado • couple • mx
9
Pros:

La ubicación

2025-09-29 • via Nuitee
C
CINTHIA ALEJANDRA RUIZ • partner
6
Pros:

La vista a las montañas desde la habitacion es la que hace que valga mucho la pena, la limpieza está bien a secas, lo malo es el servicio prácticamente no hay atención al cliente, cualquier cosa que se requiera se batalla, y te cobran hasta un vaso con hielo

2025-09-12 • via Nuitee
M
Mario rolando • family_with_children • mx
10
Pros:

La alberca y el trato del personal

Cons:

No hay T.V

2025-09-10 • via Nuitee
H
herminia • couple • es
8
Pros:

Es un lugar muy bonito, la ubicación es perfecta para visitar el jardín o las cascadas de Tamasopo. Tiene un buen desayuno que de paga a parte.

Cons:

Por fuera parece mas, pero las habitaciones son muy básicas y el baño algo antiguo. Por la noche no había bar para tomar algo.

2025-09-10 • via Nuitee
M
Marta1388 • couple • it
8
2025-09-03 • via Nuitee
E
ENRIQUE
10
Pros:

todo muy bien.. comodo y tranquilo y limpio

2025-09-01 • via Nuitee
D
Denice • family_with_children
10
Pros:

Muy bonito el Hotel

2025-09-01 • via Nuitee
E
Eduardo • family
8
Pros:

No me gusto el servicio del restaurante,

2025-08-31 • via Nuitee