RIG Colonial Experience

Hotels
8.1 (1031 reviews)
118 Calle Espaillat , Santo Domingo , do

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
BBQ facilities
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Amenities not well-maintained
Limited breakfast options

Categories

Cleanliness
7.85
Some complaints regarding the room conditions like missing items and maintenance issues.
Service
8.85
The staff was mentioned positively, especially some individuals who provided assistance.
Location
8.35
Well-located with a tranquil environment, though specific drawbacks in access were noted.
Room Quality
8.35
Rooms praised for comfort, but there were complaints about missing amenities and noise.
Amenities
7.35
Amenities notably lacking, especially with the pool not being operational during the stay.
Value for Money
7.85
Fair pricing, but issues with room maintenance and amenities raised concerns.
Food and Beverage
7.85
Breakfast lacked variety and was noted as a disappointment by several guests.
Overall Experience
8.35
Mixed feelings due to service and location, while still having notable positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:22

Property Description

Central Location:
Set in the heart of Santo Domingo, RIG Colonial Experience offers convenience and accessibility for exploring the city center.

Comfort and Convenience:
Enjoy air-conditioned rooms, an outdoor pool, free WiFi, and a 24-hour front desk for all your needs during your stay.

Explore With Ease:
Take advantage of the airport transfers and bicycle rental service to effortlessly explore nearby attractions and the beautiful surroundings.

To book your stay at RIG Colonial Experience and experience the best of Santo Domingo, visit our website or contact us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.1
Based on 1031 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.35
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.35
L
Luis couple do
7
2026-07-11 via Nuitee
L
Leonardo couple do
10
Pros:

Las instalaciones son muy modernas muy limpio todo, el desayuno muy bueno y el personal muy amable.

2026-07-10 via Nuitee
A
Armando couple us
4
A este hotel no vuelvo ni lo recomiendo a nadie
Pros:

Desayuno aceptable, pero poca la oferta. Wifi muy muy malo. A/C bueno en la habitacion, pero muy malo en la recepcion y escaleras y pasillos. Lo peor es que no tiene ascensor, y para personas mayores es horrible. El staff sí es muy muy atento y siempre prestos a ayudar. El baño está muy mal iluminado, las mujeres no tienen luz suficiente luz para arreglarse. Sólo entregan una tarjeta-llave de la habitacion, pero porque protesté me dieron una adicional por cortesía. La cortina de la ducha no se cierra y todo se moja cuando uno de ducha. La ducha es sólo manual, no hay donde ponerla para ducharse con manos libres. La ubicación es aceptable, pero el entorno no es el mejor. El mejor carpetero fue Manuel: ESTUPENDO. Gracias a él la estancia fue mejor.

Cons:

Ya dicho en el párrafo anterior

2026-07-08 via Nuitee
L
LOURDES solo_traveller es
6
Pros:

La ubicación.

Cons:

Faltaban toallas y jabón y no sentó muy bien al personal cuando lo fui a pedir.

2026-07-05 via Nuitee
R
Rogelio Compare solo_traveller uy
8
2026-07-05 via Nuitee
P
Peńa solo_traveller pr
10
Pros:

la atención

2026-07-04 via Nuitee
M
Michael couple us
5
2026-07-03 via Nuitee
R
Rosa solo_traveller us
8
Pros:

El personal excelente servicio gracias

2026-07-03 via Nuitee
J
Jose Osvaldo couple do
10
2026-07-02 via Nuitee
D
Diaz couple co
10
Pros:

Es lindo, limpio y tranquilo.

2026-06-30 via Nuitee
A
Andrei couple ro
8
Mostly good
Pros:

Everything was modern and clean

Cons:

I only had working wifi on the first day. They said something about an issue that affected a larger area, but at one point I connected to the reception area wifi and the it worked
Keep in my mind also that the rooftop pool is very very small

2026-06-28 via Nuitee
J
Jason solo_traveller us
5
Pros:

I got there and all the hot food was cold.

Cons:

The first room did not have any Wi-Fi accessibility, the tv in the room could not connect to the internet nor could my laptop and phone, and they didn't move me, it was not until I complained the next day that they moved me to another room and the internet still went in and out.

2026-06-22 via Nuitee
G
Garcia couple do
7
2026-06-22 via Nuitee
J
Joel Antonio solo_traveller do
9
Pros:

El desayuno y la comodidad de la Habitacion.

Cons:

La conexion a internet en el nivel 4 es muy pobre de cae mucho, no me pemritio poder trabajar desde mi computador.

2026-06-21 via Nuitee
N
Natalia couple cr
8
2026-06-20 via Nuitee
T
Tata Lu couple co
10
Santo Domingo y su Amabilidad
Pros:

El hotel es pequeño, pero cómodo, la habitación es amplia, y la atención de Mikael en la recepción es muy buena, súper atento y nos daba buenas indicaciones, la ubicación muy buena, quedaba a unos 10 o 15 min máximo caminando hasta el parque Colon, pero puedes caminar por ese sector sin problema, ademas Jennifer en la parte de desayunos tambien muy atenta, siempre tratan de darte algo de la comida de ellos, de que pruebes y te enamores de sus sabores.

Cons:

que la cafeteria quedara en el quinto piso y q no hay ascensor, es lo unico

2026-06-18 via Nuitee
Z
Zai solo_traveller mx
7
Pros:

La tecnología que tiene en las habitaciones

Cons:

Que la habitación no tenía toalla de piso en el baño.

2026-06-17 via Nuitee
J
Jonathan solo_traveller us
10
Maravilloso, y recomiendo el lugar
Pros:

La habitación y la vista desde el área común

Cons:

Todo estuvo excelente

2026-06-16 via Nuitee
A
Aboutoihia couple fr
7
2026-06-14 via Nuitee
M
Marleny solo_traveller us
10
Could not ask for more
Pros:

Super gaoood

Cons:

Everything was walking distance

2026-06-13 via Nuitee