Hotappa Suite Apartment

Hotels
8.2 (9 reviews)
KK 347 Street , Kigali , rw

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Facilities

Room service
Terrace
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Language barrier
Expensive transportation
Room maintenance issues

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect, but some reviews highlighted room maintenance issues.
Service
7.9
Service was appreciated overall, though some guests had complaints about communication and transportation costs.
Location
8
The hotel's proximity to key landmarks and public transport was praised, but some found transportation costs high.
Room Quality
7.7
Rooms were comfortable, but maintenance issues were noted by some guests in their reviews.
Amenities
7.5
The amenities were satisfactory, with a mix of positive feedback on gym and pool facilities and negative feedback on the absence of spa services.
Value for Money
6.9
Guests had mixed opinions on value for money, with some finding the price high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though some guests suggested more variety.
Overall Experience
7.7
Most guests had positive experiences and would recommend the hotel, despite some communication and cost issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 01:04

Property Description

Luxurious Accommodation
Experience comfort and style in our non-smoking rooms with modern amenities like flat-screen TVs and city views.

Convenient Services
Enjoy the convenience of room service and a 24-hour front desk for all your needs and queries during your stay.

Scenic Surroundings
Relax in our garden or on the terrace, taking in the beautiful city view while enjoying a delicious à la carte breakfast.

Experience luxury and convenience at Hotappa Suite Apartment. Book your stay now for an unforgettable experience!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.2
Based on 9 reviews
Cleanliness: 7.5
Service: 7.9
Location: 8
Room Quality: 7.7
Amenities: 7.5
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.7
A
Anonymous • review category business travellers • na
5
Passable
2025-06-06 • via Nuitee
H
Hilma • solo traveller • na
8
Very good
2025-06-01 • via Nuitee
A
Anonymous • review category business travellers • na
5
Awesome
Pros:

the language barrier was a problem for adequate communication

Cons:

Language and transportation that was very expensive

2025-06-01 • via Nuitee
A
Abayisenga • review category business travellers • ca
10
Exceptional
Pros:

Very nice place, Staff are very proffession, Break fast was nice, we have been receved with respect. Thanks Hotappa suite apartment.

2024-12-12 • via Nuitee
I
Ignace • review category business travellers • ca
10
My stay at Hotappa Suite was an exceptional experience, blending comfort, elegance, and outstanding
Pros:

"I loved everything about Hotappa suite apartment—the luxurious comfort, exceptional cleanliness, welcoming staff, and peaceful ambiance. The attention to detail and top-notch amenities made my stay truly unforgettable and enjoyable."

Cons:

Nothing, I did not like anything.

2024-12-09 • via Nuitee
M
Mado • review category business travellers • us
10
Stay was incomparable. Very comfortable and felt secured
Pros:

Nice place, good customer service.
Everything including WIFI.
Polite people and social.
The help they provide is very impressive and you can't find it in other places

Cons:

None

2024-12-09 • via Nuitee
E
Emile • review category business travellers • us
10
Thank you for your great customer service!
Pros:

Customer service was amazing.

2024-12-08 • via Nuitee
N
Ny • review category business travellers • ca
10
My stay at cozy, delightful, and felt like a home away from home!
Pros:

Hotappa Suite Apartment is an absolute gem! From the moment I stepped in, I was struck by how cozy and thoughtfully designed the space was. The interiors are modern yet welcoming, with every little detail curated to ensure a comfortable stay.

The staff were incredibly polite and attentive, always going the extra mile to make me feel at home. Whether it was a quick recommendation for local spots or ensuring my requests were handled promptly, their hospitality was unmatched.

The location is perfect – close enough to everything you need yet tucked away just enough for a peaceful retreat. The amenities provided were excellent, from the well-equipped kitchenette to the spotless bathroom and fast Wi-Fi.

What truly stood out, though, was the attention to cleanliness and the overall ambiance of the apartment. It’s the kind of place you don’t want to leave because it feels like a home away from home.

I can’t recommend Hotappa Suite Apartment enough for anyone looking for a comfortable, stylish, and welcoming place to stay. I’ll definitely be returning on my next trip! 🌟🌟🌟🌟🌟

Cons:

None

2024-12-08 • via Nuitee
T
Tayo • review category business travellers • ng
6
Pleasant
2024-12-06 • via Nuitee