İmmortal Hotel İstanbul

Hotels
9.1 (87 reviews)
Halaskargaz Mah. Matbaacı Osmanbey Sk. No:73 Şişli İSTANBUL , Istanbul , tr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and cozy rooms
Quality amenities
Cons:
Issues with cleanliness
Some broken amenities

Categories

Cleanliness
8.29
Some reviews mentioned issues with spots on towels and bed linen.
Service
9.76
Staff were frequently described as friendly and helpful, contributing positively to experiences.
Location
9.3
Multiple reviews highlighted the convenient proximity to metro and restaurants.
Room Quality
8.75
Generally good sentiment, although some issues with broken amenities were noted.
Amenities
8.78
Mention of fully equipped kitchen and well-maintained facilities.
Value for Money
9.24
Affordability mentioned positively, indicating good perceived value.
Food and Beverage
9.29
Food was described as top notch, enhancing overall experience.
Overall Experience
9.36
Most reviews noted a satisfying stay with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:07

Property Description

Central Location in Istanbul

Ertks Apartments Hotel, centrally located in Istanbul, offers recently renovated, soundproof rooms for a peaceful stay. Enjoy the convenience of a 24-hour front desk, a lift, and complimentary WiFi.

Modern Amenities

The apartments feature air conditioning, a flat-screen TV, a fully equipped kitchen, and a safety deposit box. Relax in the comfortable seating area or pamper yourself in the private bathroom with a walk-in shower and provided amenities.

Convenient Services

Benefit from airport transfers and a car rental service for easy exploration of Istanbul. Close proximity to Istanbul Congress Center and Dolmabahce Clock Tower makes sightseeing a breeze.

Experience comfort and convenience at Ertks Apartments Hotel.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 1 year old to 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 87 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
V
Varvara family_with_children ca
5
Favouring able-bodied and environmentally unaware guests
Pros:

Friendly staff - offered support and tried to anticipate my needs
Lower-range price
Very comfortable and spacious beds
Excellent location - close to transit, numerous shopping and dining options

Cons:

The hotel reeked of cigarette smoke due to staff and guests smoking inside. Booking.com is misleading customers by mentioning "non-smoking rooms". The smell permeated absolutely every corner, making the stay very unpleasant and borderline dangerous.
I traveled with a toddler and was stressing about second -hand smoke exposure the whole time. I normally turn around and leave in similar situations but due to needing rest after a 12-hr flight and paying in advance for the duration of the stay (11 nights), I decided to go through with the reservation.

The building is the opposite of accessible. There is technically an elevator but one needs to climb up and down a bunch of uneven, narrow and slippery stairs to get in and out. I struggled with dragging both my child and the stroller along those stairs every time. Yes, one could leave a stroller downstairs but then it would reek of smoke as much as any other item in the building.
Anyone senior or with mobility issues would not be able to get to their room at all without risking to break their neck from falling down the steep stairs.

The room was clean upon arrival but throughout my stay it became clear that the owner didn't invest in the general upkeep of the property. Photos attached show a hair dryer with exposed wiring and overall falling apart. Lots of mold and different buildup in the washing machine and shower area. Wallpaper peeling off in multiple places.

2025-12-29 via Nuitee
N
Nurlan extended_group az
9
2025-12-08 via Nuitee
N
Nataliia extended_group ru
8
2025-12-04 via Nuitee
I
Isabel couple es
10
Muy buena estancia
Pros:

La atención del personal, todos muy amables.
El hotel muy bonito, cuidado todo al detalle..
Colchón cómodo y muy buena limpieza.

Cons:

Todo perfecto!!!

2025-11-22 via Nuitee
C
Charlotte couple is
9
Pros:

Nice welcoming gift from the host. The kitchen was well equipped and cosy.

2025-11-04 via Nuitee
A
Abdessamad family_with_children ma
8
2025-10-29 via Nuitee
L
Lukas Grebenstein family_with_children de
4
Overrated
Pros:

The staff was welcoming and helpful. The location is great, very close to the metro. There is a lift and decoration in the staircase. WiFi was working well.

Cons:

It was smelly. Towels and bed linen had spots. The conditioner had no remote control. Many things were broken. The lights were flashing. The toilet seat was loose. The heater was rusty. It was ok for one night but not longer.

2025-10-25 via Nuitee
Y
Youssef family_with_children ly
10
A beautiful apartment hotel, with wonderful staff!
Pros:

This apartment felt like home the moment I arrived! I loved everything about it! The staff were attentive, the food was top notch, and the apartment was clean and the location is conveniently located and very safe.

Cons:

I cannot think of a single thing that I didn't like. For me it was perfect!

2025-10-19 via Nuitee
A
Angelika couple lu
10
Pros:

Situation parfaite grâce au tram à proximité Tout était bien la deco également

Cons:

Oreiller beaucoup trop épais

2025-10-16 via Nuitee
K
Kauan couple br
9
Flat perfeito
Pros:

Tamanho do apartamento excelente ,camas muito aconchegantes, chuveiro elétrico bom, ar condicionado bom, funcionários prestativos

Cons:

Gostei de tudo, perfeito!!

2025-08-26 via Nuitee
O
Olivia couple sg
10
Good location, nearby shops and walking distance bus stops. Will return again.
Pros:

This was a last minute booking so we arrived tired and very late at night. Thankfully, check in was a breeze and the staff was very helpful. The room was clean and had a nice balcony window. I loved my stay here. Definitely would recommend this hotel. Affordable and comfortable!

Cons:

Nothing

2025-08-21 via Nuitee
P
Pascale couple fr
8
Pros:

Appartement lumineux et chaleureux

Cons:

Absolument rien à signaler

2025-08-15 via Nuitee
A
Abdulrahman family_with_children sa
10
Pros:

طاقم العمل جدا رائع والفندق ماشاء اللّٰه جميل

2025-08-11 via Nuitee
A
Adelyn couple sg
9
An oasis of family relaxation and fun!
Pros:

we loved our stay in Istanbul and would gladly return

Cons:

All is excellent.

2025-08-09 via Nuitee
Z
Zac extended_group au
10
2025-07-24 via Nuitee
Z
Zainab young couple bh
9
Superb
2025-07-19 via Nuitee
Z
Zainab young couple bh
9
Superb
Pros:

The room is amazing new and clean

Cons:

Everything was perfect

2025-07-18 via Nuitee
Y
Yaqoub family with young children kw
10
The staff were nice, and quite helpful. The room was generally clean
Pros:

the property was very clean the staff was very friendly and helpful

Cons:

nothing

2025-07-13 via Nuitee
H
Heather young couple gb
10
Easy access with a door code. Over 5 restaurants within steps of the access door. Close to metro station
Pros:

The location was excellent, you had everything you needed in the apartment and you had everything close by, restaurants ect.

Cons:

nothing

2025-06-15 via Nuitee
J
Jacqueline review category business travellers gh
6
Pleasant
2025-01-21 via Nuitee