Adelaide Marriott Hotel

Hotels
Marriott Hotels & Resorts
9.1 (467 reviews)
141 King William Street , Adelaide , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great location
Comfortable beds
Cons:
Cleanliness issues in some areas
Heavy doors in family accommodation

Categories

Cleanliness
8.31
Several reviews mentioned issues with cleanliness; improvement needed.
Service
9.78
Staff were extremely friendly and helpful, making the service exemplary.
Location
9.82
Multiple reviews highlighted the great location as a major positive.
Room Quality
8.77
Rooms were generally appreciated for comfort, though some minor issues were noted.
Amenities
8.8
Amenities were generally satisfactory but could use minor enhancements.
Value for Money
8.76
Guests felt it was a reasonably good value for the quality provided.
Food and Beverage
9.31
Breakfast particularly praised; overall food quality noted as excellent.
Overall Experience
9.28
Generally positive stay with more ups than downs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:11

Property Description

Luxurious Amenities:
Enjoy a stay at the 5-star Adelaide Marriott Hotel featuring an indoor pool, 24-hour room service, and a concierge service.

Convenient Location:
Situated in the heart of Adelaide, just 200 metres from Victoria Square, making it easy to explore the city's landmarks and attractions.

Gourmet Dining Options:
Indulge in a buffet, à la carte, or continental breakfast at the hotel restaurant, ensuring a delicious start to your day.

To book your stay at the Adelaide Marriott Hotel, please check our website or contact us directly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 65 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 467 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
L
Liz couple au
10
Comfortable and a great location with great facilities
Pros:

I loved the swimming pool as I was able to do laps

Cons:

All good

2026-02-12 via Nuitee
V
Vladimir couple it
10
2026-02-11 via Nuitee
A
Aline couple nc
10
2026-02-10 via Nuitee
H
howard solo_traveller au
10
2026-02-09 via Nuitee
M
Milena couple au
9
2026-01-30 via Nuitee
J
John family_with_children au
3
Fell short again I’m afraid
Pros:

The hotel is stunning, no issues there.

Cons:

This was my third stay in 3 weeks. I Airbnb my house so I stay in hotels 50-80 nights a year and was hoping the Marriott would be my go to.

The first stay went well, the second stay was a bit average with billing issues and then being sent a blank invoice.

The manager assured me of an improved showing this time around. I changed my booking from here to direct to the hotel but sheepishly forgot to cancel one of the two rooms booked. The front desk attendant flat out refused a free cancellation for the accidental 3rd room. I asked for him to check with the manager and get back to me, that never happened. I eventually went back down a few hours later and he said the manager declined. I asked to see the manager and after apologising for my mistake, and also highlighting I was still occupying 2 rooms she begrudgingly agreed but said she would put a black mark on my name with comments that I wasn’t to receive any further favours.
The hotel was half full, the free cancellation had no impact on their revenue so to go to such depths to shame me was just silly.

I get up to the room, some nice cakes for my daughter birthday (thank you). I went and showered and went to tilt the shower head only to get a handful of human filth (see picture). I sent the manager an email but nothing was done, nor was my email or picture followed up.
This is a beautiful hotel, maybe understaffed?
If you want spot on service, try Crowne Plaza…yeah not as fancy but you are treated like a guest.

2026-01-29 via Nuitee
E
Ellison family_with_children au
10
Great hotel, in a good location, definitely a 5 star stay.
Pros:

This was a great hotel, very close to everything in central Adelaide, the M Club King Room was luxurious and very comfortable. The room came with Lounge Access, which provided very good value and was comfortable.

Cons:

I really wish more hotels would have the diffuser fitting for hairdryers.

2026-01-29 via Nuitee
J
James couple au
9
2026-01-27 via Nuitee
A
Adolfo Javier couple au
10
Excellent property!!
Pros:

The breakfast and the location are perfect!!!

Cons:

The indoor pool 😢 but still beautiful pool

2026-01-26 via Nuitee
C
Chloe family_with_children au
10
Best hotel we’ve stayed at.
Pros:

The facilities, staff, rooms, amenities, everything was exceptional. Whilst not a hotel aimed at families, we were travelling with three young children and the staff were nothing but accomodating and the adjacent rooms were set up perfect for a family!

Cons:

-

2026-01-26 via Nuitee
G
Greg solo_traveller au
5
5 star is not what it used to be.
Pros:

Nice room

Cons:

Poor lobby design.
Toiletries are generic bulk bottles.
M club food very average.

2026-01-26 via Nuitee
S
Shane family_with_children au
9
2026-01-24 via Nuitee
D
Dianne couple au
9
Lovely until checkout.
Pros:

Location and cleanliness.

Cons:

Upon check out we found the staff to be unable to explain the reason why the hotel couldn’t accept part of our payment being an eftpos card for $250 which our daughter had given us? Not acceptable for a five star hotel.

2026-01-24 via Nuitee
A
Amanda couple au
10
Very enjoyable trip to Adelaide
Pros:

The staff were polite , friendly and very helpful

2026-01-24 via Nuitee
L
Lady Lau couple ch
9
Schönes modernes Stadt Hotel,
Pros:

Centrale Lage
Gute Atmosphäre in der Stadt wegen `The ashes `Cricket
Grosses Zimmer, schönes Badezimmer
Congierge war sehr hilfreich.

Cons:

Personal beim Frühstück unfreundlich.

2026-01-22 via Nuitee
C
Constanze couple de
10
Pros:

- die saubere moderne Ausstattung die einem 5-Sterne Hotel gerecht wird und der angenehme Duft in der Hotellobby

2026-01-22 via Nuitee
S
Stuart couple au
10
Pros:

The staff everywhere were very friendly and inviting

Cons:

nothing our stay was perfect.

2026-01-22 via Nuitee
D
Derek couple au
9
2026-01-20 via Nuitee
R
Robyn family_with_children au
10
Very happy time because of the generosity and kindness of all the staff
Pros:

Staff were exemplary.
We had our little grandson who has an intellectual disability and their kindness and respect was next level wonderful

Cons:

Self parking at the autopark car park in Franklin St had difficulties each time we exoted

2026-01-20 via Nuitee
M
Michael couple au
10
Magnificent and will be back
Pros:

All of it

Cons:

No dislikes

2026-01-20 via Nuitee