The Runmere Hotel, Liverpool South Runcorn, Part of the AG Collection

Hotels
Campanile
6.7 (1463 reviews)
Low Lands Road , Runcorn , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean room
Comfortable bed
Friendly staff
Good value for money
Cons:
Unclean room
Noisy environment
Dated facilities
Issues with comfort

Categories

Cleanliness
5.2
Multiple reviews cited issues like black mold and dirt.
Service
8.7
Staff mentioned positively in several reviews.
Location
8.2
Proximity to train station and bus links noted positively.
Room Quality
5.7
Guests reported dated rooms and issues like noise.
Amenities
6.2
Basic facilities available, but issues with comfort.
Value for Money
7.2
Good value noted, especially for location.
Food and Beverage
6.2
Breakfast buffet mentioned positively, but no fridge in rooms.
Overall Experience
6.2
Mixed experiences reported; some positive, others with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:56

Property Description

Convenient Location
Located in the heart of Runcorn town centre, just steps away from Runcorn Railway Station and a short drive from the M56 motorway, the Campanile Hotel Runcorn offers easy access to transportation and major roadways.

Dining Experience
Indulge in a culinary journey at the on-site French-style bistro restaurant, offering a delightful fusion of traditional French and British cuisine. Start your day with a Continental breakfast buffet and unwind in the evening at the hotel's bar or terrace.

Meeting Facilities and Nearby Attractions
Benefit from amenities such as luggage storage and a meeting room for up to 20 delegates. Explore attractions like The Brindley theatre and Norton Priory Museum, both just a short distance away, making your stay both productive and enjoyable.

Book your stay at the Campanile Hotel Runcorn for a seamless blend of comfort, convenience, and culinary delights.

Important information:

Late Arrivals: Guests must arrive at the hotel prior to 23:00. Your room cannot be guaranteed after 23:00. If you can’t change your time of arrival, please contact the hotel prior to 23:00 local time.

The hotel requires a copy of the credit card at check in to guarantee the reservation.

A cooked, full English breakfast is available for a surcharge of GBP 9.25.

Please note that construction work is on going from 8AM to 5PM Mondays to Fridays and some rooms may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 3.20 per day.

Location

Guest Reviews

6.7
Based on 1463 reviews
Cleanliness: 5.2
Service: 8.7
Location: 8.2
Room Quality: 5.7
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 6.2
Overall Experience: 6.2
M
Michael family_with_children gb
9
2026-02-13 via Nuitee
G
Graham family_with_children gb
6
2026-02-13 via Nuitee
M
mark couple gb
9
good value stay, fantastic breakfast
Pros:

the hotel is not flash or fancy, but provides clean and comfy rooms at a competitive price. Its within abt 15/20 mins of liverpool airport and next to railway station and good links to motorways. very friendly staff and superb cooked breakfast

Cons:

I think for the price it was spot on

2026-02-11 via Nuitee
K
Kev solo_traveller gb
5
Ok
Pros:

Location good, a few improvements since takeover, need to upgrade the beds as worn, when competing with Premier Inns and Travelodges who do have comfortable beds.

2026-01-30 via Nuitee
A
Aaron family_with_children gb
8
Pros:

Local to train station

2026-01-29 via Nuitee
N
nicholas family_with_children gb
8
2026-01-28 via Nuitee
R
Remigijus solo_traveller lt
5
2026-01-28 via Nuitee
G
Gordon couple gb
10
Needed a bed and breakfast and this one was everything we needed no complaints at all
Pros:

The breakfast was lovely full English

Cons:

Nothing all good

2026-01-27 via Nuitee
A
Albert family_with_children gb
3
Pros:

Nice people and ok location

Cons:

Bed very uncomfortable

2026-01-27 via Nuitee
W
Wayne solo_traveller gb
3
Terrible, noisy and dangerous behaviour
Pros:

Conveniently placed

Cons:

Young adults running around the 3 level shouting and screaming between 11pm and 1am, nobody from hotel came out to quiet things down, like the ‘hood’ at weekends, won’t ever be back

2026-01-26 via Nuitee
C
Collinson family_with_children gb
7
My review of Runmere Runcorn
Pros:

The room was warm and clean.
The staff are super polite and friendly.
Parking was great as I'm disabled.
It was great value for money and the location was very quite an peaceful.

Cons:

The room was a little tired in its condition and the menu was a very limited and basic.

2026-01-25 via Nuitee
G
Glyn family_with_children gb
7
Pros:

Good value

Cons:

Room ok , a bit worn

2026-01-25 via Nuitee
A
Andrew solo_traveller gb
5
Adequate
Pros:

Very good.

Cons:

Property is tired

2026-01-20 via Nuitee
C
Christopher solo_traveller gb
9
Couldn't ask for better value room very comfortable and good facilities well maintained.Staff superb
Pros:

Great value room very well maintained with good facilities,if travelling by train perfect location staff very friendly and welcoming.
Highly recommend.

Cons:

All good.

2026-01-20 via Nuitee
J
Julie solo_traveller gb
10
2026-01-20 via Nuitee
J
James solo_traveller gb
3
Would not recommend, a pity, as I have better experience at other Campanile sites (esp France).
Pros:

Friendly and helpful staff.

Cons:

The room smelt and the carpet was filthy, hairs and bits in the sink in the bathroom, which was otherwise moderately clean. The building, outside staircase and landing were generally shoddy, old and in poor state of repair. See image, which caused much laughter - but I don't think it was a joke.

2026-01-19 via Nuitee
M
Magdalena family_with_children gb
10
2026-01-19 via Nuitee
J
Joseph couple gb
1
Pros:

Staff helpful and friendly near train station

Cons:

I get it was £60 for 1 night for double room room was realy dirty carpets heavly stained funny smell like margarine scruff type smell 🤣 larger cans on landings .I booked in advance it was saying last room £60 on the day rooms were on offer £40 same rooms I have had cheaper and cleaner my opinion was like walking into a 60s caravan in Wales

2026-01-19 via Nuitee
D
Damian solo_traveller gb
1
2026-01-19 via Nuitee
C
Chris couple gb
1
VISITORS BEWARE - DIRTY BEYOND WORDS, SHOCKING ATTITUDE FROM STAFF!!!
Pros:

it was where it was supposed to be.
The hot water was hot.

Cons:

BATHROOM
Step up into the bath very high (I am 5'8", and struggled, my wife 5'0" almost couldn't get in!!!)
No mat for the bath, even though the sign said ask and you will receive!
Shower curtain dirty
Door to room stained

BEDROOM
No mirror where the hair dryer was (and cord too short to reach the nearest one in the bathroom.
Very dark where the hairdryer was.
MASSIVE cobwebs in the corner where the shutter mechanism is
Cobwebs and copious amounts of dust/dirt build up in the wall lights
Cover missing from an electrical junction, with the wire holding the TV in place hovering over it!

BED
Mattress had springs poking through on one side
Mattress had urine stains
Quilt had urine and blood stains
Bed only had a shelf one side of the bed, other side had nothing

The quality of cleanliness in the room was shocking, when we complained to the receptionist on our day of arrival, she shrugged her shoulders and said it was housekeeping's problem, but wasn't interested in taking details of our room in order to rectify the issue, and no chance of changing our room.
We certainly will not be using this venue for anything again.

2026-01-19 via Nuitee