Batians Apartment Hotel

Hotels
7.6 (138 reviews)
Off Argwings Kodhek Road , Nairobi , ke

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Responsive to requests
Cons:
Issues with cleanliness
Poor refund policy
Room quality concerns

Categories

Cleanliness
5.3
Mixed reviews about cleanliness with some guests reporting issues with towels, curtains, and dining area walls.
Service
9
Staff were excellent and responsive to guest requests, but some guests had issues with the management and refund policy.
Location
7.5
The hotel has a convenient location near key landmarks and public transport.
Room Quality
7
Mixed feedback on room quality, with some guests experiencing issues like drainage problems and old towels.
Amenities
7.2
Adequate amenities provided, but some guests mentioned the need for improvements in certain areas.
Value for Money
4.5
Poor rating for value for money due to issues with cleanliness, room quality, and refund policy.
Food and Beverage
5.5
Complaints about dining area walls being dirty, impacting the overall food and beverage experience.
Overall Experience
6.5
Mixed reviews on the overall experience, with positive feedback on staff but negative feedback on cleanliness and refund policy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 23:21

Property Description

Modern Apartments with Premium Amenities

Located in the heart of Kilimani, Batians Apartment Hotel offers modern apartments with flat-screen TVs, safes, and tea/coffee facilities. Choose from units with full kitchens or kitchenettes, each featuring a spacious living and dining area.

Fine Dining and Relaxation

Indulge in delicious meals at Batians Peak restaurant or opt for breakfast in your room. Unwind with a drink at the bar or lounge area. For ultimate relaxation, massages can be arranged upon request.

Convenience and Comfort

Enjoy free WiFi, access to a business centre, and a 24-hour front desk for your convenience. Located near Yaya shopping centre and Nairobi Hospital, with the airport just a 25-minute drive away, make your stay at Batians Apartment Hotel both comfortable and convenient.

Book now for an unforgettable stay!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 138 reviews
Cleanliness: 5.3
Service: 9
Location: 7.5
Room Quality: 7
Amenities: 7.2
Value for Money: 4.5
Food and Beverage: 5.5
Overall Experience: 6.5
M
Mary family with young children rw
4
It could be better with better management of the facility. No refund policy should be clear at Booki
Pros:

Staff were excellent, very responsive to request.

Cons:

wash basin not draining, old discolored towels ( were changed upon request), dirty and dusty curtains and dirty dining area walls- which could do with some paint or washing.
Worst of all, I couldn’t get a refund when Impedt earlier than planned- even with 24 hr notice.

2025-03-17 via Nuitee
J
James young couple ke
6
Pleasant
2025-01-29 via Nuitee
E
Esther solo traveller ke
6
Pleasant
2025-01-13 via Nuitee
Y
Yves young couple ch
8
Very convenient
Pros:

Safe parking with excelent security personel
Efficient reception
Very convenient for your stay in Nairobi
Except for below comments, everything else was perfect

Cons:

The management should check on availability of kitchen items
We had to ask for glasses
Electric kettle not available
Even if the power switch was on, i didn't manage to use the oven electric plates
Not à single tea spoon

2024-12-23 via Nuitee
J
Jean young couple lk
7
Good
2024-12-18 via Nuitee
S
Soza review category business travellers zw
8
Very good
2024-11-23 via Nuitee
L
Laurence review category business travellers gb
7
Good
Pros:

Excellent location with lots of space

Cons:

The kitchen facilities are aging and need upgrading

2024-11-17 via Nuitee
J
John review category business travellers gh
7
Good
2024-10-13 via Nuitee
M
Mark solo traveller ke
5
Passable
Pros:

Breakfadt was good

2024-10-07 via Nuitee
J
James young couple ke
5
Bearable
Pros:

Hot water bathtub

Cons:

Dirty , used bed linen

2024-10-02 via Nuitee
D
Dayo review category business travellers za
8
Very good
2024-10-02 via Nuitee
K
Krzysztof young couple gb
9
Place where you can rest from busy city life.
Pros:

Specious apartment. You can feel like at home. Quiet hotel and well protected hotel. Gym available. Breakfast can be ordered to your room. DVD player available. Friendly and helpful staff.

Cons:

Due to the fact that I used a foreign SIM card and no Wi-Fi available in city centre we took an expensive taxi to rich hotel. We have overpaid. I recommend to use uber app, if possible as it can be 4 times cheaper.

2024-09-18 via Nuitee
Q
Queen review category business travellers qa
1
Bad
2024-08-31 via Nuitee
N
Nimo review category business travellers ke
10
Exceptional
Pros:

Very nice and cozy.

2024-08-13 via Nuitee
N
Neja young couple si
7
Good
Pros:

We liked the location.

Cons:

A bit cold in apartment.

2024-08-08 via Nuitee
S
Sam solo traveller ke
8
Very good
2024-07-12 via Nuitee
G
Grace young couple ke
5
Passable
2024-07-10 via Nuitee
V
Vishweshwarayya review category business travellers in
8
Very good
2024-07-06 via Nuitee
J
Jean young couple lk
7
Good
2024-06-30 via Nuitee
M
Mary group ke
8
Very good
2024-06-30 via Nuitee