Carillon Boutique Hotel

Hotels
9.5 (429 reviews)
35 Hàng Đồng , Hanoi , vn

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Good Value
Cons:
Small Rooms
Need for Improvement in Cleanliness

Categories

Cleanliness
8.75
Some guests noted cleanliness issues with bathrooms and small rooms.
Service
10
Multiple reviews highlighted the helpfulness and friendliness of the staff.
Location
9.75
Many reviews mentioned the excellent central location and convenience.
Room Quality
8.75
Rooms described as small, which is typical for the area.
Amenities
9.75
Guests appreciated the breakfast and convenience of facilities.
Value for Money
9.75
Guest reviews indicated good value for the price.
Food and Beverage
9.25
Breakfast received positive feedback, but some variations noted.
Overall Experience
10
Guests reported a wonderful stay and high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:04

Property Description

Luxurious Allergy-Free Rooms
Indulge in a stay at Carillon Boutique Hotel with its allergy-free rooms, ensuring a comfortable and worry-free experience for all guests.

Convenient Concierge Services
Experience top-notch service with our concierge services, ready to assist you with any inquiries or arrangements to make your stay in Hanoi truly memorable.

Central Location near Top Attractions
Located just a stone's throw away from Hanoi Old City Gate, our hotel is also close to popular landmarks like Hoan Kiem Lake and Thang Long Water Puppet Theater, making it the perfect base for exploring the vibrant city.

Book your stay at Carillon Boutique Hotel now for a delightful blend of comfort, convenience, and luxury during your visit to Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 429 reviews
Cleanliness: 8.75
Service: 10
Location: 9.75
Room Quality: 8.75
Amenities: 9.75
Value for Money: 9.75
Food and Beverage: 9.25
Overall Experience: 10
I
Inese couple lv
10
Good stay
Pros:

The room was nice and clean. The stuff is friendly and helpful.

Cons:

It is noisy outside, but is it normal as it is an Old Town, and there is a lot of traffic. However , the hotel is located in the nice spot. Everything is close.

2026-03-13 via Nuitee
L
Lissa couple au
10
2026-03-11 via Nuitee
M
Merwan couple fr
10
Très bon séjour
Pros:

Très bon hôtel

2026-03-11 via Nuitee
B
Bachmann family_with_children ch
10
2026-03-07 via Nuitee
K
Kato couple be
10
Pros:

Alles top

2026-03-07 via Nuitee
Y
Yara family_with_children gb
10
Pros:

The staff were incredibly helpful and kind. The rooms were very clean and spacious. And the buffet excellent. 10/10. Would recommend as the best place to stay in Hanoi!

2026-03-06 via Nuitee
M
Michael family_with_children gb
10
Pros:

Hotel staff very helpfull they got my room ready 2 hours early as i arrived early in the morning.Great service as usual

Cons:

Nothing

2026-03-04 via Nuitee
G
Ghimire extended_group au
10
Pros:

Everything good

2026-03-04 via Nuitee
P
Prasanth family_with_children in
10
Pros:

Location and neatness

2026-03-03 via Nuitee
C
clare couple gb
10
Great little hotel in central spot.
Pros:

Very friendly helpful staff, great location and quiet despite being in the middle of things. Large comfortable bed , good shower and super clean.

Cons:

The room was quite small so not much room for suitcases but we managed fine.

2026-03-02 via Nuitee
M
Michal couple cz
10
Great stay in the centre
2026-02-23 via Nuitee
A
Annalise couple au
10
Great value
Pros:

Facilities and staff were great - amazing value for money. Staff were so kind and accommodating. Only stayed here for 1 night on a whim as we got food poisoning and had to change our plans, but would definitely recommend staying here longer!

2026-01-29 via Nuitee
M
Melissa L couple au
8
Nice hotel, if you’re looking to stay for a couple nights.
Pros:

Staff were friendly Hotel is in a fantastic central walkable location. Rooms are compact and cosy, comfortable and clean. Great value.

Cons:

Room had no window, it had small weird blocked off space. also bathroom was compact and bathroom vanity sink was located within the room outside of bathroom. Also room did not have fridge, so buying drinks or storing any food items which needed cooling was not possible.

2026-01-26 via Nuitee
C
Catrine couple fr
10
Pros:

Lovely staff…location was fabulous. Beds super comfy.

2026-01-22 via Nuitee
B
Beate family_with_children at
10
Pros:

Es war perfekt

2026-01-19 via Nuitee
E
Ei Sabal couple mm
10
Pros:

Great room. Staff kind and friendly. Breakfast good. I will come back again

2026-01-19 via Nuitee
A
Amelia solo_traveller gb
10
Pros:

Amazing

2026-01-19 via Nuitee
S
Sarah couple gb
10
We had a brilliant stay at the hotel, couldn’t recommend enough if you are visiting Hanoi!
Pros:

The hotel itself is in a fantastic location, right in the centre of everything and walking distant to a lot of major sights! The staff were exceptional, all so friendly and went out of their way to make sure that we had a great stay. The rooms were lovely and clean, the shower was huge and we had lots of space which was definitely a plus!

Cons:

Nothing, it was perfect!

2026-01-17 via Nuitee
B
Beate family_with_children at
10
Pros:

Die Lage direkt inm Old Quater man kann viel zu Fuß machen.

2026-01-16 via Nuitee
E
Elena couple it
9
2 notti ad Hanoi
Pros:

L'albergo si trovava in ottima posizione, la camera era ampia e dotata di un terrazzino privato. La Colazione era ottima, oltre al buffet era possibile ordinare dei piatti espressi come pancake, omelette e pho. Lo staff è sempre disponibile.

Speriamo di ritornare presto!!

Cons:

niente.

2026-01-11 via Nuitee