Hotel Ballygunge Luxury

Hotels
7.2 (15 reviews)
1/2, Lovelock Street , Ballygunge , in

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
N/A
Cons:
Manager behavior
Extra charges

Categories

Cleanliness
5.34
The behavior of the Manager who mislead us in charging extra money.
Service
7.81
Standard service standard for a hotel of this rating.
Location
7.85
Standard quality for this hotel tier.
Room Quality
7.8
Standard quality for this hotel tier.
Amenities
7.83
Standard quality for this hotel tier.
Value for Money
7.79
Standard quality for this hotel tier.
Food and Beverage
7.84
Standard quality for this hotel tier.
Overall Experience
5.31
The behavior of the Manager who mislead us in charging extra money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:15

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and city views, some featuring balconies and terraces for a relaxing stay.

Convenient Location
Located near major attractions like the Indian Museum and Nandan, with easy access to Park Street Metro Station and Victoria Memorial.

Delicious Dining Options
Enjoy a variety of breakfast choices from buffet to à la carte at our restaurant before heading out to explore the vibrant city.

To experience luxury and convenience in the heart of Ballygunge, book your stay at Hotel Ballygunge Luxury now.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.2
Based on 15 reviews
Cleanliness: 5.34
Service: 7.81
Location: 7.85
Room Quality: 7.8
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 7.84
Overall Experience: 5.31
V
Verma family with young children in
1
The manager needs to be replaced for any improvement.
Pros:

Not good

Cons:

The behavior of the Manager who mislead us in charging extra money.

2025-06-12 via Nuitee
V
Verma review category business travellers in
1
Bad
Cons:

They charged extra money

2025-05-23 via Nuitee
G
Gupta young couple in
4
Disappointing
Pros:

Staffs are good but manager was more commercial .She likes only limited talks.She does not entertain customer in corporate way.

Cons:

Restriction at the hotel was too much.Meal is costly.

2025-05-21 via Nuitee
N
Naskar young couple in
7
Good
Pros:

All good

Cons:

They don't give breakfast which was included when we booked

2025-05-20 via Nuitee
S
Syed young couple in
8
Very good
2025-05-13 via Nuitee
A
Anamika solo traveller in
9
Relaxing , comfortable , location accessible , great food
Pros:

The Location
The staff behaviour and polite and ever so helpful staff. Going out if the way to help you and guide you
In house food - made fresh to order and very tasty .
Tried snack and dinner

2025-04-30 via Nuitee
P
Pronoy review category business travellers in
10
Stay
Pros:

It's a beautiful stay. The rooms are quite big. Specially the food quality is awesome. All staffs are very nice and helpful.

Cons:

Everything is good

2025-04-29 via Nuitee
S
Sonali family with young children in
10
Exceptional
2025-04-28 via Nuitee
P
Pragya family
8
Pros:

Ac was not working properly other than that everything was good.

2025-04-26 via Nuitee
P
Pronoy review category business travellers in
10
Very good
Pros:

Everything was perfect. They got very beautiful french glass windows. Excellent service. Must try their kebabs .

2025-04-14 via Nuitee
P
Pronoy review category business travellers in
10
Exceptional
Pros:

Beautiful stay

2025-04-14 via Nuitee
T
Theengh review category business travellers in
9
it was good staff was excellent and cooperative
Pros:

its in a beautiful surrounding and the glass windows are cool

Cons:

a monotonous breakfast menu

2025-03-09 via Nuitee
B
Beth review category business travellers gb
4
It was a bit grim
Pros:

The staff were helpful and the property was in a good location

Cons:

It wasn’t very clean, the WiFi didn’t reach to my room and I couldn’t lock my first floor balcony doors so didn’t feel very safe

2025-03-05 via Nuitee
M
Martien solo traveller nl
9
Superb
Pros:

All is good

Cons:

The staff did not end a party with much soubd in a room on my floor at 3 am

2025-02-14 via Nuitee
R
Rajkumar family
8
Pros:

Nice cozy place for short stay. Good staff and management.

2024-12-06 via Nuitee