Monkey Temple Residence

Hotels
1 (1 reviews)
Swayambhu Parikrama , Kathmandu , np
info@monkeytempleresidence.com.np

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Soundproof rooms
Ironing service
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Review Highlights

Pros:
Efforts of the staff to resolve the issue
Cons:
Issues with booking cancellation communication and professionalism of the property

Categories

Cleanliness
5
Mixed reviews about cleanliness, with some mentioning it as a positive aspect while others did not address cleanliness specifically.
Service
5.7
Service received mixed feedback, with some guests appreciating the efforts of the staff while others highlighted communication issues and lack of responsiveness.
Location
5
Not specifically mentioned in the review provided.
Room Quality
5
Not specifically mentioned in the review provided.
Amenities
5
Not specifically mentioned in the review provided.
Value for Money
5
Not specifically mentioned in the review provided.
Food and Beverage
5
Not specifically mentioned in the review provided.
Overall Experience
5.7
Mixed feedback on the overall experience, with some guests having a negative experience due to booking cancellation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 08:28

Property Description

Convenient Location and Free Parking
Centrally located in Kathmandu, Monkey Temple Residence offers free private parking for added convenience for guests exploring the city.

Comfortable Rooms and Amenities
The air-conditioned rooms come equipped with modern amenities like a flat-screen TV and safety deposit box, ensuring a comfortable stay for all guests.

Diverse Dining Options
Guests can enjoy a variety of culinary delights at the on-site restaurant, which offers American, Chinese, and British cuisine, as well as vegetarian, halal, and kosher options upon request.

Book your stay at Monkey Temple Residence for a memorable experience in Kathmandu.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

1
Based on 1 reviews
Cleanliness: 5
Service: 5.7
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5.7
C
Chan • review category business travellers • sg
1
A stay there did not materialise.
Pros:

The staff stationed at the residence tried to resolve the issue.

Cons:

I booked for 8 nights. About a week before my arrival, I received an email from the property initiating a cancellation. The email was confusing as it had a click button I could click to cancel the booking. Meanwhile, Booking.com app showed that my booking was confirmed. This led me to believe that the email was a free cancellation option so I didn’t think too much into it.

When I arrived at the property, to my horror, I was informed that my booking was cancelled and the property did not have a room for me. Meanwhile, Booking.com app still showed that my reservation was confirmed. I was left in a very dire situation.

There is an issue with the way the cancellation was conveyed leading to the confusion. Booking.com and the property have to sort this out.

I also find it very unprofessional for the property to cancel my reservation so near my arrival date. When I did not click on the cancellation button in the email, they should have attempted to reach out to me to understand the situation which they did not.

2025-03-02 • via Nuitee