Venizia Sarovar Portico

Hotels
•
Sarovar (Louvre)
6.4 (80 reviews)
6, Bhamsha Marg, Opp Kirpal Bagh, Near Model Town Metro Station , New Delhi , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Decent standard amenities
Cons:
Poor cleanliness
Inefficient service and communication
Not value for money

Categories

Cleanliness
4.6
Rooms were not clean and properly hygienic; very dirty.
Service
5.6
Room service was exceptionally slow; poor communication noted.
Location
8.1
The location is decent and easy to find.
Room Quality
5.6
Bathrooms had issues and rooms had damages.
Amenities
9.1
Standard quality for this hotel tier.
Value for Money
5.6
Not worth the money spent; breakfast and service were lacking.
Food and Beverage
5.6
Breakfast left a lot to be desired; food items not ready.
Overall Experience
7
Combination of poor service and cleanliness overshadowed location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:05

Property Description

Convenient Location

  • Just 1 km from Model Town Metro Station
  • Close proximity to Model Town market and Delhi University
  • Easy access to Indira Gandhi International Airport and New Delhi Railway Station

Amenities

  • 24-hour front desk and free Wi-Fi
  • Free private parking and valet parking service
  • Tour desk for travel assistance and car rental facilities
  • Laundry/dry cleaning services available

Comfortable Accommodation

  • Air-conditioned rooms with seating area
  • Work desk, wardrobe, electric kettle, and flat-screen TV in each room
  • Attached bathroom with complimentary toiletries

To experience convenience, comfort, and top-notch services, book now at Grand Venizia Delhi!

Important information:

Please note that in case of booking 3 rooms or more, group reservation procedure will apply.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.4
Based on 80 reviews
Cleanliness: 4.6
Service: 5.6
Location: 8.1
Room Quality: 5.6
Amenities: 9.1
Value for Money: 5.6
Food and Beverage: 5.6
Overall Experience: 7
H
Harshwardhan • solo_traveller • in
1
Pros:

Location of the hotel makes it stay in business

Cons:

There is no way to contact the hotel. No contacts are available. They don't respond to requests and grievances and no mechanism for quick response.

2026-09-07 • via Nuitee
H
HEMA • solo_traveller • in
9
Pros:

The entire ambience and response of the staff

Cons:

No negative comments

2026-09-03 • via Nuitee
K
Kumar • solo_traveller • in
7
2026-07-24 • via Nuitee
N
Nilu • solo_traveller • in
8
2026-06-24 • via Nuitee
V
Vinayak • solo_traveller • in
10
2026-06-21 • via Nuitee
S
Sood • couple • in
8
2026-06-07 • via Nuitee
R
Rohit • solo_traveller • in
6
2026-05-19 • via Nuitee
T
Thorge • couple • de
7
Sauberes Hotel mit freundlichem Personal
Pros:

Das Hotel war sauber und für uns in einer guten Lage

2026-05-11 • via Nuitee
J
Jindal • family_with_children • in
10
2026-04-05 • via Nuitee
J
Jindal • family_with_children • in
1
2026-04-05 • via Nuitee
D
Deepak • family_with_children • in
1
2026-03-24 • via Nuitee
G
Gajender • couple • in
1
2026-03-11 • via Nuitee
S
Sohail • extended_group • cn
1
Pros:

Nothing

Cons:

3rd class rooms n beds n washroom

2026-03-09 • via Nuitee
A
Ajoy • family_with_children • in
7
2026-02-23 • via Nuitee
A
Aditya • couple • in
10
2026-01-26 • via Nuitee
S
singh • extended_group • in
9
2026-01-21 • via Nuitee
P
PANKAJ • solo_traveller • in
8
Pros:

Local location as per requirements

Cons:

Staff not upto the standards

2026-01-20 • via Nuitee
B
bodhi • family_with_children • in
5
Pros:

Okay

Cons:

Staff & Process of Giving Bill . Amount is mentioned in figure however could not be mentioned in words despite informing the staff.

2026-01-14 • via Nuitee
S
Sanjay • solo_traveller • in
8
Good stay
2026-01-09 • via Nuitee
V
Vishal Vir • family_with_children • in
1
Unprofessional management and poor communication led to a highly embarrassing experience.
Cons:

I booked 3 rooms here for my guests, hoping for a seamless experience, but unfortunately, the management failed on multiple levels.
​First, regarding the room allocation: I specifically inspected the rooms on the ground floor in the morning and placed personalized hampers and cards for my guests. However, when my guests arrived, the hotel had shifted them to the first floor without informing me. This was a complete surprise and created confusion, rendering my setup with the hampers useless.
​Second, the lack of internal communication is alarming. I explicitly informed the front desk 4 to 5 times that no charges should be discussed with or billed to my guests. Despite this, the staff told my guests that breakfast was chargeable. As a host, this was incredibly embarrassing and unprofessional.
​I expected a standard of service associated with the Sarovar name, but the lack of coordination and disregard for guest instructions made for a very poor experience. I cannot recommend this hotel for hosting guests if you want specific instructions followed.

2026-01-01 • via Nuitee