Travel INN Bukitbintang

Hotels
3.1 (73 reviews)
38c, Jalan Alor , Kuala Lumpur , my

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Grocery deliveries
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Location accessible to attractions
Booking process was straightforward
Cons:
Dirty rooms
Misleading advertisements
Poor cleanliness

Categories

Cleanliness
1.24
Reviews mention dirty rooms and washrooms used by everyone.
Service
4.2
Standard service quality for this hotel tier, but several issues were reported.
Location
6.26
Location is accessible to attractions but difficult to find.
Room Quality
1.7
Rooms described as dirty, small, and with inadequate facilities.
Amenities
2.24
Lack of basic amenities like AC and TV mentioned.
Value for Money
2.7
Not good value given the conditions and misleading advertising.
Food and Beverage
5.25
No strong positives or negatives about food mentioned.
Overall Experience
1.22
Many complaints regarding conditions and overall quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:55

Property Description

Central Location
Situated in the heart of Kuala Lumpur, Travel INN Bukitbintang is just steps away from Berjaya Times Square and other major attractions like Pavilion Kuala Lumpur and Starhill Gallery.

Convenient Amenities
Guests can enjoy a comfortable stay with air-conditioned rooms, a bar, restaurant, and 24-hour front desk for all their needs. Free WiFi is available throughout the property, keeping guests connected at all times.

Nearby Attractions
Explore the city with ease as the hotel is located close to Kuala Lumpur Convention Center and Suria KLCC. With Sultan Abdul Aziz Shah Airport a short distance away, Travel INN Bukitbintang is the perfect choice for both leisure and business travelers.

To experience the convenience and comfort of Travel INN Bukitbintang, book your stay now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

3.1
Based on 73 reviews
Cleanliness: 1.24
Service: 4.2
Location: 6.26
Room Quality: 1.7
Amenities: 2.24
Value for Money: 2.7
Food and Beverage: 5.25
Overall Experience: 1.22
O
Oqil couple uz
1
2026-02-23 via Nuitee
H
Haji Amiruddin solo_traveller my
1
no comment
Pros:

no comment

Cons:

smelly

2026-01-19 via Nuitee
K
Khalil Ahmed couple pk
5
2026-01-15 via Nuitee
A
Aleeya couple my
1
2025-12-29 via Nuitee
S
sandara seger extended_group my
1
Please refund my money back
Pros:

There is no any hotel called travel inn there and when we go to the property, there is no hotel called travel inn and we get to Noe the hotel is closed. We was waiting and find new hotel which close us 450. Since I booked in booking. com, booking.com must refund back the hotel money we had paid. And also the money we paid for hotel that day

Cons:

Name: Kumaresan
Acc no: 04060090918527
Bank: Cimb

2025-12-29 via Nuitee
N
nabila couple my
1
2025-11-20 via Nuitee
R
Rao solo_traveller my
1
2025-11-11 via Nuitee
D
DHARVIN couple my
1
Pros:

Bed n bad smell

Cons:

All

2025-11-08 via Nuitee
R
Ridzwan solo_traveller my
1
Very bad place
Pros:

Nothing

Cons:

Dirty ans smelly. Bedsheets not change. The place 100% different from the advertised

2025-10-20 via Nuitee
M
Masud couple bd
1
Stupity stop
Pros:

Stupid both of u

Cons:

Stupid

2025-10-11 via Nuitee
A
Aidil couple my
1
2025-10-05 via Nuitee
R
Ruud solo_traveller nl
6
Lawaaierig
Pros:

Geen ontbijt van toe passing

Cons:

gehorig en constant kabal boven verdieping

2025-10-02 via Nuitee
K
Khuzzairie solo_traveller my
8
2025-09-17 via Nuitee
M
Muhammad Firdaus couple my
1
Pros:

Too small... bathroom outside and not clean.
Hotel mcm sarang pelacuran.

Cons:

Hotel kotor, xde parking..mcm tempat pelacur

2025-09-16 via Nuitee
K
Kk couple pk
5
2025-09-14 via Nuitee
M
M. Shamsur solo_traveller bd
1
Pros:

Booking,com should mane sure, it is gotel or noy. It was really worbe. Its noy a gotel. Security was worsen.

2025-09-12 via Nuitee
S
Souleymane solo_traveller my
1
2025-09-10 via Nuitee
S
Serge Thierry solo_traveller id
3
Pros:

No AC, no TV no windows 😢

Cons:

We cannot close the doors of the room

2025-09-08 via Nuitee
R
Rahat solo_traveller bd
1
Pros:

Too Much bad Everything

Cons:

Everything

2025-09-07 via Nuitee
H
HAFIZA solo_traveller my
4
Cheap, not that bad just area to crowded
Pros:

Quiet during the day. Location accessable mostly to all attractive location but the hotel very difficult to find because it is hidden in the small lorong. car cannot access the area especially during night.

Cons:

The picture uploaded in booking.com is scam

2025-09-01 via Nuitee