Ketrin Hotel Restaurant

Hotels
9.1 (34 reviews)
1st Street 46 , Ayntʼapʼ , am

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and pleasant environment
Attentive and friendly staff
Great amenities and food
Cons:
Taxi service could be improved
Location may feel isolated

Categories

Cleanliness
9.1
Overall, reviews highlight the hotel as very clean and well-maintained.
Service
9.6
Reviews consistently note the staff's helpfulness and attentiveness.
Location
8.6
While the location is somewhat isolated, it is still convenient for essential needs.
Room Quality
9.1
Rooms are described as spacious, clean, and comfortable with good amenities.
Amenities
9.1
Amenities include a nice pool, restaurant, and good Wi-Fi, all of which enhance the stay.
Value for Money
8.6
The experiences suggest reasonable value for the quality provided.
Food and Beverage
9.1
Food quality in the restaurant received positive mentions, notably the breakfast.
Overall Experience
9.6
Guests reported a wonderful and memorable experience during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:21

Property Description

Luxurious Amenities and Services
Experience a truly relaxing stay with a seasonal outdoor pool, garden, and 24-hour front desk for all your needs.

Delicious Dining Options
Indulge in American cuisine at the on-site restaurant and unwind at the bar for a perfect evening.

Entertainment and Activities
Have a blast with billiards, karaoke, or a BBQ night, and make use of the business center for any work needs.

Come experience the ultimate comfort and convenience at Ketrin Hotel Restaurant. Book your stay now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 34 reviews
Cleanliness: 9.1
Service: 9.6
Location: 8.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9.6
Светлана • solo_traveller • ru
10
Отличный отель
Pros:

Отличный персонал. Относятся к гостям как к родным. Особенное спасибо женщине на кухне(к сожалению, не знаю как ее зовут) Отличная территория, очень красиво и очень уютно!

Cons:

Не куда сходить. Рядом нет ничего. Погулять некуда. Ну и шторы долго не могли найти от нашего номера

2026-08-13 • via Nuitee
A
Armine • couple • be
10
2026-08-12 • via Nuitee
E
Emiliia • couple • ru
10
Pros:

Супер отзывчивый персонал, всем огромное спасибо! Все очень понравилось. Обязательно вернемся! Хороший номер, удобные кровати (что очень важно в отпуске). Вкусно, тепло встретили, подсказывали, отзывчивые. Мы очень довольны что выбрали именно этот отель!

2026-08-11 • via Nuitee
Игорь Е • family_with_children • ru
10
2026-08-11 • via Nuitee
N
Nataliia • solo_traveller • at
10
2026-08-09 • via Nuitee
P
Petrosyan • couple • am
10
Pros:

Всё понравилось

2026-08-09 • via Nuitee
A
Alexandra • solo_traveller • ru
8
2026-08-07 • via Nuitee
N
Natalia • couple • ua
10
Pros:

Чистый новый отель
Отличный ресторан

Cons:

Чистый новый

2026-06-18 • via Nuitee
I
Iman • family_with_children • gb
1
Poor maintenance, lack of cleanliness, and inadequate guest support resulted in a highly unsatisfactory experience.
Cons:

This was one of the most disappointing hotel experiences we have ever had.

The most serious issue was the complete failure of the air conditioning system during a period of extremely hot weather. Despite repeated complaints and follow-ups, no solution was provided. We were simply told that the cooling system was not functioning throughout the hotel. A working air conditioning system is a basic and essential hotel facility, and its absence made our stay extremely uncomfortable.

The cleanliness standards were unacceptable. Our room was not cleaned during our stay, and towels were not replaced. It appeared that regular housekeeping services were either not being provided or were being severely neglected.

Another major concern was the reception desk. Almost every time we needed assistance, the reception area was empty and unattended. There was rarely anyone available to answer questions or help guests, which is unacceptable for a hotel claiming to provide hospitality services.

The room was also full of insects. Combined with the excessive heat and the lack of a functioning cooling system, this created a very unpleasant environment. Opening the windows was not a realistic option due to the weather conditions.

The location is another significant disadvantage. The hotel is situated outside Yerevan and far from the city. Even several taxi drivers were unfamiliar with its location, making transportation unnecessarily difficult and time-consuming.

Overall, this hotel failed to provide several of the most basic services and facilities that guests reasonably expect, including air conditioning, cleanliness, housekeeping, and reception support. The gap between expectations and reality was substantial, and unfortunately, we cannot recommend this property based on our experience.

2026-06-11 • via Nuitee
I
Irina • couple • ru
10
Pros:

Прекрасный, домашний отель!!! Всё очень чисто, новый ремонт, мебель, прекрасная ванная комната с работающим душем!!! Очень дружелюбный персонал! Накормили вкусным завтраком, кофе! Предложили фрукты и коктейль! Было очень комфортно здесь провести день между перелетами!

Cons:

Немного странное месторасположение. У дороги.

2026-05-01 • via Nuitee
K
Karina • couple • ru
10
Pros:

Лучший отель из тех, что мы посещали в Ереване.
Хорошая и ухоженная территория, бассейн, чистые номера, соответствуют фото. Самый добродушный и искренний персонал. Накормили, напоили, приготовили вкусный чай и разрешили выселиться не в 12, а в нудное для нас время, так как мы останавливались с малышом на 1 ночь, пересадкой. Если будем в Ереване, то остановимся снова.

2026-03-02 • via Nuitee
D
Daniil • couple • ru
10
2026-01-19 • via Nuitee
G
Gayane • family_with_children • am
1
Shat vat ura ndeh ashxatoh
Pros:

Voch mi ban

Cons:

Drsum mnacelenk dure chen bacel trasi vra spaseci u erehes pokr

2026-01-19 • via Nuitee
Татьяна • solo_traveller • ru
10
2026-01-15 • via Nuitee
M
Mykhailo • extended_group • ua
8
Pros:

Брал в аренду авто. Расположение в этом случае отличное. Такси приезжает к гостинице в любое время. 15 минут от аэропорта на такси. Завтраки простые, но довольно вкусно. Персонал хороший.

Cons:

Завтраки можно сделать получше. В остальном всё было прекрасно.

2025-12-08 • via Nuitee
Ольга • extended_group • ru
10
Pros:

Отель очень понравился, внимательный и заботливый персонал, вкусная еда в ресторане, комфортные и чистые номера, прекрасная, ухоженная территория

2025-11-07 • via Nuitee
G
Gheorghe • solo_traveller • it
9
Comodo, confortevole ma posizione è isolata dalla città Erevan...
Pros:

Posizione, comodo per le visite con le aziende importanti con quali abbiamo la collaborazione..

Cons:

Servizio taxi deve essere più operativo

2025-09-20 • via Nuitee
J
Jože • family_with_children • si
6
2025-09-14 • via Nuitee
A
Atom • family_with_children • am
10
2025-09-05 • via Nuitee
A
Armin • couple • fr
9
Pros:

The hotel was very clean and pleasant. Ms. Zara, the hotel manager, was extremely kind and friendly, and her helpful guidance made our stay even more enjoyable. Overall, I had a wonderful and memorable experience at this hotel.

Cons:

Nothing

2025-08-11 • via Nuitee