Residence am Marktplatz

Hotels
7.8 (255 reviews)
Marktgasse 6 , Interlaken , ch

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Facilities

Parking
24-hour front desk
Restaurant
Terrace
Pets allowed
Bar
Kid meals
Public transport tickets
Staff adhere to local safety protocols
Cashless payment available
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Review Highlights

Pros:
Central location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Small room size
Missing amenities

Categories

Cleanliness
6.69
There were reports of foul odors in the bathroom and room, indicating cleanliness issues.
Service
8.66
Staff were described as friendly and helpful, contributing positively to the experience.
Location
9.2
Multiple reviews highlight the convenience and central location of the hotel.
Room Quality
7.15
Rooms described as small or lacked certain amenities, impacting the overall rating.
Amenities
7.68
Amenities were adequate, though some guests missed specific items like fridges.
Value for Money
7.14
Concerns were raised about the balance between price and quality of the stay.
Food and Beverage
7.69
Breakfast options were noted as good, though some guests had mixed feelings about food quality.
Overall Experience
8.16
General sentiment around staying at the hotel again was positive despite mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:59

Property Description

Central Location in Interlaken
Residence am Marktplatz is ideally situated in the heart of Interlaken, offering easy access to popular attractions and transportation hubs.

Comfortable Accommodation
Guests can enjoy well-equipped rooms with modern amenities such as flat-screen TVs and cozy bedding, ensuring a relaxing stay at Residence am Marktplatz.

Convenient Facilities
With a 24-hour front desk, on-site restaurant, bar, and terrace, guests can indulge in delicious meals, unwind with a drink, or simply soak in the beautiful surroundings without leaving the hotel.

Experience the perfect blend of convenience and comfort at Residence am Marktplatz. Book your stay now for an unforgettable experience in Interlaken!

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 255 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 7.69
Overall Experience: 8.16
S
syed • family_with_children • pk
9
Pros:

The breakfast was excellent! Central location.
Close to everything. The view from the room was also nice

Cons:

No ac

2026-07-11 • via Nuitee
S
Sliman • couple • il
3
Pros:

מיקום מרכזי

Cons:

אין מזגן

2026-07-10 • via Nuitee
A
Aatenka • solo_traveller • pl
9
2026-07-08 • via Nuitee
K
Karl • couple • de
9
Schönen empfehlenswertes Hotel in Toplage mit gutem Preis- Leistungsverhältnis !
Pros:

Schönes Hotel in Toplage. Das Frühstück war sehr gut und das Angebot mehr als ausreichend

Cons:

Wir mussten erstmal suchen wo sich das Hotel überhaupt befindet, da der Name des Hotels mit „The Hey Hotel „ und nicht wie in der Buchung angegeben mit „Residenz am Marktplatz „ bezeichnet ist.

2026-07-05 • via Nuitee
V
Vatsal • couple • us
7
2026-06-30 • via Nuitee
R
Reto • couple • ch
9
Pros:

Alles top. Gutes frühstück, tolle lage zur innenstadt sowie sehr schönes hotel

Cons:

Zimmer hatte leider keine klima… man hat es überlebt 😉

2026-06-29 • via Nuitee
M
Miklos • couple • ch
8
2026-06-29 • via Nuitee
H
Henry • couple • gb
10
2026-06-28 • via Nuitee
M
Monika • solo_traveller • ch
10
2026-06-28 • via Nuitee
N
Nina_pg • couple • bg
9
Great place to stay in Interlaken
Pros:

The hotel is on very good location,close to both the West and the Ost Interlaken station.You have nearby restaurants,supermarket,tourist buerue.The breakfast was very nice and of great variety.The room was nice,we were on the top floor with a great view to the mountains.The Wifi was very good.The staff is very nice and helpful-we noticed a problem with one of the electric sockets on the first night of our stay,and they fix it really quickly.

Cons:

N/A

2026-06-23 • via Nuitee
Y
YIPING • solo_traveller • cn
7
Pros:

态度很好

Cons:

没有空调

2026-06-23 • via Nuitee
Ивелина Тенева • solo_traveller • bg
10
Pros:

The location of Hey Residence is very convenient, close to key bus stops. There was a wide variety of food for breakfast and it was all delicious. The bed was comfortable, bathroom was great and the whole room was neat. The view to the mountains from the 4th floor was another great benefit. I definitely recommend staying at Hey Residence.

Cons:

There was only a fan, but no air conditioner in the room, however that wasn't a problem for us because it wasn't too hot during the day.

2026-06-17 • via Nuitee
C
Christian • couple • ch
9
2026-06-17 • via Nuitee
J
Jasmin • solo_traveller • ch
8
2026-06-13 • via Nuitee
I
Indranil • couple • in
10
Great stay in interlaken
Pros:

Location

2026-06-12 • via Nuitee
V
Vogel • solo_traveller • ch
9
Pros:

Alles

Cons:

Nichts, alles gut

2026-06-03 • via Nuitee
A
Amanda • couple • ch
10
2026-05-29 • via Nuitee
S
Sergiu • solo_traveller • ro
7
2026-05-26 • via Nuitee
R
reema • couple • us
9
Pros:

Breakfast and location were excellent

Cons:

Confusing cause it has three buildings with three different prices unknown to us until we arrived

2026-05-26 • via Nuitee
J
Jürg • solo_traveller • ch
9
2026-05-25 • via Nuitee