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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Windsurfing
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Snorkelling
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Hammam
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Street parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Heated pool
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Water sport facilities on site
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Coffee Shop on site
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Kids' pool
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Steam room
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Fitness classes
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Mobile app for room service
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Live music/performance
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Exquisite Spa and Outdoor Pool
The hotel boasts a large outdoor pool and an extensive spa, perfect for relaxation and rejuvenation. Unwind in the tranquil surroundings of the private gardens or pamper yourself with a range of spa treatments.
Gourmet Dining and Beach Bar
Indulge in a culinary journey at the hotel's restaurant and beach bar, PuroBeach Vilamoura. Whether you prefer dining by the ocean or next to a sophisticated pool, the two distinct zones offer a memorable gastronomic experience.
Convenient Location with Free On-Site Parking
Explore the nearby Roman ruins or enjoy a game of golf at Pinhal Golf Course, just a short drive away. With free on-site parking, convenience is at your fingertips.
Experience luxury, relaxation, and convenience at Tivoli Marina Vilamoura. Book your stay now for an unforgettable getaway.
The hotel reserves the right to charge the entire stay upon arrival at the hotel.
The name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 35kg. A charge of 40€ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
Please note the following early check-in and late check-out surcharges:
- Check-in before 10:00 - 100% rate of the previous night;
- Check-in between 10:00 and 14:00 - 50% rate of the previous night;
- Check-out between 12:00 and 16:00 - 50% rate of the next night;
- Check-out after 16:00 - 100% rate of the next night.
Please note that PuroBeach Vilamoura Poolside is unavailable during winter season.
A deposit may be required at the property.
Location
Guest Reviews
Instalação
Café da manhã
The hotel is in a fantastic location. Food was really nice. The staff goes above and beyond especially for the kids. Our suite was great there is nothing we didn’t like about this hotel and we have visited many in the Algarve region
The toilet paper could be better and more of it. For a 5 star hotel this is such a small little niggle but very annoying.
Muito bom
A não simpatia dos funcionários
Love coming to Vilamoura it’s our 8th time but 2nd time staying in this hotel.
Just a bit pricey if you want to bring kids, but we always come here with friends for a 2/3 night kid free break.
Location staff and amenities are brilliant
Disappointed that if on the wrong side of the pool you had a long walk to the toilet - a second one would be great
Tudo perfeito
Tudo perfeito
Gostei da varanda para Marina , e a cama confortável
A porta do quarto tinha que bater forte para fechar ,o chuveiro sem pressão de água , as toalhas ásperas . Mesmo com a porta da varanda fechada de madrugada um barulho infernal . A piscina de adulto muito rasa , o hotel precisa urgentemente ser reformado
Самым ценным активом этого отеля является его расположение. Оно позволяет совмещать пляжный отдых, отдых у бассейна с возможностью посещать множество клубов, кафе и ресторанов сосредоточенных в марине.
У отеля открытая бесплатная парковка действующая по системе Valet Parking. После четырёх дней стоянки под открытым небом на жаре мне выдали мой автомобиль с птичьими отметками по всему кузову и на лобовом стекле. Установка простейших навесов могла бы решить эту проблему, пусть даже если бы это решение потребовало перевод работы парковки на платную основу.
The bed is huge and so comfortable. The breakfast has a good choice. The location is the best. Plug socket in bathroom. The air con was nice and cold. Good turn down service.
Check in can take some time. Had to chase our cases being brought to our room. My final bill wasn't right for the items i put on my room but this was sorted when i emailed when i got home.
Do manobrista ao funcionário que entrega toalha na piscina, todos muito educados. A recepção também torna o processo de checkin fácil. O glee fez o cafe da manha especial todos os dias. Pontos para o Bar da piscina e para o restaurant Oregano ambos me atenderam muito bem.
Havia areia na minha cama, o que sugere falha e deficiência no processo de limpeza da mesma. Um dos equipamentos de ginastica com o cabo a quebrar, falta manutenção la. Tempo demasiadamente longo para limpeza do quarto. A piscina coberta demasiadamente gelada, felizmente a externa estava mais aquecida. Mesma deficiência de limpeza pode ser vista nos elevadores, apesar de recentemente reformados estao sujos.
A localização do hotel é excelente, proporcionando fácil acesso aos principais pontos de interesse da região. As piscinas são amplas e agradáveis e, por não estarem excessivamente concorridas, permitem desfrutar de momentos de tranquilidade e conforto.
Para um resort desta categoria, espera-se um serviço irrepreensível e sem falhas. No entanto, a limpeza ficou muito aquém das expectativas. Em várias ocasiões encontrei toalhas sujas no quarto e, no restaurante Oregano, deparei-me com guardanapos e pratos que não estavam devidamente limpos.
As almofadas apresentavam manchas amareladas e as toalhas estavam gastas, com vários fios repuxados, demonstrando falta de cuidado. No primeiro dia, apesar de o aviso a solicitar a limpeza do quarto estar colocado desde as 7h30 da manhã, a limpeza só foi realizada por volta das 20h30, o que é claramente inadequado. Além disso, em vários momentos foi evidente a falta de atenção aos detalhes, comprometendo a sensação de conforto, higiene e qualidade que se espera.
Relativamente à restauração, a oferta do regime de meia pensão revelou-se bastante repetitiva, com pouca variedade entre os dias. Tendo em conta a localização do hotel, seria expectável encontrar uma maior valorização da gastronomia algarvia, nomeadamente peixe fresco grelhado e outros pratos típicos da região, o que teria enriquecido significativamente a experiência gastronómica.
Por fim, os funcionários demonstraram, por diversas vezes, falta de conhecimento para prestar as informações necessárias, o que dificultou a estadia. No seu conjunto, estas situações revelam uma falta de organização e de controlo de qualidade incompatível com os padrões que se esperam de um resort de luxo, tornando a experiência bastante abaixo das expectativas.
Localização excelente e funcionários simpáticos. As áreas comuns são muito amplas e o serviço é muito bom.
Qualidade do pequeno almoço, o sumo de laranja não era natural e os ovos mexidos muito "industriais".
Location, views, cleanliness
No beds allocated for beach behind hotel
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