Deluxe Apartments Azure

Hotels
8.4 (24 reviews)
Calle 44 , Bacalar , mx

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Invoice provided
Free wired internet
Internet access
Exercise/lap pool
Japanese garden
Swimming nearby

Review Highlights

Pros:
Clean and spacious rooms
Helpful and friendly staff
Good value for money
Cons:
Issues with cleanliness
Some amenities lacking
Noise from other guests

Categories

Cleanliness
7.26
Some reviews mentioned dirtiness and issues with cleanliness.
Service
9.73
Multiple reviews praised the service as fantastic and amazing.
Location
8.27
Some reviews indicated the central location is convenient, although there were complaints about noise.
Room Quality
8.22
Most reviews found that the rooms were spacious and well-equipped.
Amenities
7.75
Some amenities were found lacking, like the pool.
Value for Money
8.71
The price was considered good for the services offered.
Food and Beverage
8.66
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.63
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:21

Property Description

Luxurious Accommodation
Deluxe Apartments Azure in Bacalar offers spacious units with modern amenities, including free WiFi, private bathrooms, and stunning pool views.

Family-Friendly Environment
With family rooms available, our aparthotel is perfect for a relaxing getaway with your loved ones. Enjoy the lush garden and comfortable seating areas during your stay.

Convenient Location
Located just 36 km from Chetumal International Airport, Deluxe Apartments Azure provides easy access for travelers. Book now for a memorable stay in Bacalar!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 24 reviews
Cleanliness: 7.26
Service: 9.73
Location: 8.27
Room Quality: 8.22
Amenities: 7.75
Value for Money: 8.71
Food and Beverage: 8.66
Overall Experience: 8.63
M
Mariano family_with_children ar
10
Pros:

Son unos departamentos muy cómodos con todo lo necesario para pasar unos días muy bonitos. Los recomiendo sin lugar a dudas!

2026-02-08 via Nuitee
P
Patxi family_with_children fr
9
2026-01-08 via Nuitee
S
Salvador family_with_children mx
10
Súper bien a buen precio
Pros:

Todo está bien solo mejoraría la regadera para que salga mas proporción de agua y un más caliente en menor tiempo.
Definitivamente si volvemos

Cons:

También todo está bien solo el parking los mismos inquilinos se estacionan un poco mal.

2026-01-01 via Nuitee
C
Carolina family_with_children mx
6
Pros:

La arquitectura del lugar

Cons:

La alberca no está climatizada ni alumbrada, estaba un poco sucio el lugar, la habitación secundaria está incómoda, ya que si enciendes x la noche la luz de cualquiera de los 2 baños, se alumbra x completo la habitación. Creíamos que era un lugar familiar, pero había varios trabajadores hospedados haciendo fiesta desde la tarde hasta muy tarde x la noche

2025-12-31 via Nuitee
A
Anežka extended_group cz
8
Pros:

modern, clean and spacious, nice staff

Cons:

not well equipped

2025-12-27 via Nuitee
D
Donaldo family_with_children ca
10
Pros:

It was fantastic

Cons:

No issues

2025-12-22 via Nuitee
J
Jonathan extended_group mx
9
Pros:

La habitación es espaciosa y cuenta con lo necesario para una estancia cómoda de fin de semana.

Cons:

Al encender el aire acondicionado se incrementa el olor a humedad y te dan ganas de toser, deberían limpirlo.

2025-10-22 via Nuitee
O
OSVALDO family_with_children mx
10
2025-08-29 via Nuitee
M
mauro extended_group it
8
appartamenti moderni, ben arredati e veramente grandi, posizione centrale e piscina con giardino
Pros:

appartamenti moderni, ben arredati e veramente grandi, posizione centrale e piscina con giardino

Cons:

nulla in particolare

2025-08-25 via Nuitee
C
Clauec family_with_children mx
10
Pros:

Amazing great service, super clean, new facilites

2025-08-18 via Nuitee
C
Christophe family_with_children fr
1
Fuyez
Pros:

Rien. Des appartements donnant d’un côté à deux mètres de la piscine, de l’autre sur un parking.

Cons:

La saleté, le bruit, l’emplace, les équipements. Absolument tout sauf le personnel

2025-08-11 via Nuitee
P
Pascal family_with_children fr
8
2025-08-02 via Nuitee
K
Kim family_with_children nl
8
Pros:

The apartment is spacious for a family of 4. It was clean. The swimming pool is small, but nice. It is convenient that you can park the car in a private car park behind the building.

Cons:

The sliding doors towards the balcony could not be locked. Many of the apartments were rented by a building firm. Though the builders did not bother us, it it was a bit strange.

2025-07-19 via Nuitee
D
Diedra extended_group bz
8
2025-07-04 via Nuitee
P
Ping family with young children us
9
Great place for families!
Pros:

Big rooms , modern decor, comfy bed

Cons:

Surrounding areas is a bit rural. Take a bit time walking to downtown but it’s next to Ado bus station.

2025-06-27 via Nuitee
N
Nicola with friends it
8
Very good
Pros:

Huge apartment with dicrect access to the swimming pool

Cons:

Nothing

2025-05-01 via Nuitee
C
Crissa group bz
5
Passable
Cons:

I accidentally miscounted on the amount of guests i would be travelling with my mistake,and understandably I was charged additional for the extra guest, however, being charged an additional person I was not accommodated,I had to sleep on the couch and the floor as I did not want my friend to do so,I believe if I would be charged I could've atleast been accommodated with maybe a pull out bed or something else,if this was not possible then I would've gone to AKI and maybe buy an air mattress,but being charged I thought the hotel would be accommodating us,this was unfortunate.

2025-04-22 via Nuitee
S
Sandra family with young children mx
10
Super comfortable !!
Pros:

Súper big flat, confortable and great staff ! We have an amazing stay !

Cons:

They don’t have enough kitchenware to cook properly but is still ok !

2025-03-30 via Nuitee
J
Julius family with young children lt
10
Great place if you have a car
Pros:

We enjoyed our stay here—it was nice and comfortable.

The kitchen had everything we needed for basic cooking. Some reviews mentioned that the room was very bright, but that wasn’t the case for us; it had normal blinds.

In the photos, it may look like the toilet is missing a seat, but that is not true.

We also liked the pool, which has a shallow area for kids.

Would recommend and would stay again. We paid about 110 EUR per night for a double-bedroom apartment.

Cons:

Strange smell inside, but it was not a problem for us.

It is a bit far from centre, so recommend staying only if you have a car. Easy parking on the street and inside the gate. Felt very safe.

2025-03-08 via Nuitee
C
Cecile group ca
8
Very good
Pros:

There were 4 couples in our group and we rented 2 apartments. They were almost perfect, except it would have been better with the inclusion of a few simple items as follows- facecloths, a proper dish towel, a garfon of drinking water for making coffee, a hairdryer, a cutting board, a toaster, blinds on the 2 windows in the middle bedrooms, and a better supply of cutlery. ( one of our apartments had no teaspoons, and the other had no tablespoons.) Each of these things are inexpensive. The pool area was very nice and the staff were great!

2025-02-20 via Nuitee