Bankhouse Retreat Karen

Hotels
6 (2 reviews)
1812 , Nairobi , ke

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Helpful staff
Cons:
Standard room quality
Cleanliness issues

Categories

Cleanliness
4.89
Standard on room, indicating a need for improvement.
Service
7.86
Service was excellent, with staff going out of their way to help.
Location
6.9
Location is good, not explicitly mentioned but context suggests adequate.
Room Quality
4.85
Standard on room quality, indicating room quality needs improvement.
Amenities
5.88
Standard amenities provided, nothing exceptional.
Value for Money
5.84
Value for money reflects an average experience.
Food and Beverage
5.89
Food quality is standard for the hotel tier.
Overall Experience
5.86
Reflected average experience with service being a saving factor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:20

Property Description

Luxurious Accommodation
Discover elegant rooms with modern amenities including flat-screen TVs, private bathrooms, and kitchenettes in selected units, offering convenience and comfort during your stay at Bankhouse Retreat Karen.

Dining Experience
Indulge in a culinary journey at the on-site restaurant serving a variety of cuisines from African to French. Start your day with a delicious breakfast buffet offering a range of options to suit your preferences.

Relaxation and Entertainment
Unwind on the terrace, enjoy a game of darts, or explore the surrounding area with helpful tips from the multilingual staff at the reception. With a fitness centre and car hire services available, your stay is sure to be both relaxing and enjoyable.

Book your stay at Bankhouse Retreat Karen now for a memorable experience in Nairobi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for US$40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 2 reviews
Cleanliness: 4.89
Service: 7.86
Location: 6.9
Room Quality: 4.85
Amenities: 5.88
Value for Money: 5.84
Food and Beverage: 5.89
Overall Experience: 5.86
B
bjørn tønder • solo_traveller • no
6
Pros:

Vertinnen var strålende,, og gjorde alt hun kunne for at jeg skulle trives

Cons:

Standard på rom

2025-07-23 • via Nuitee
J
Jess • solo traveller • au
6
Overpriced, but with exceptionally lovely staff.
Pros:

The Bankhouse Retreat was an odd place to stay. The exterior buildings were gorgeous, which was a significant contrast to the lackluster shower and toilet. I was the one and only guest on the entire property during my stay, which felt a little bizarre. They don’t have a traditional restaurant at the venue, but they do have a chef who will prepare meals for you. The venue was overpriced, but the staff were incredibly kind, albeit nonplussed at times. Karen is supposed to be a safer area of Kenya for western tourists, but it has limited amenities that are within walking distance.

2025-03-30 • via Nuitee