Raintree Boutique Hotel

Hotels
7.4 (305 reviews)
No.177, Jalan Mendaling , Kajang , my
hotelkajang@gmail.com

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Express check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Slow lift
Mosquitoes in the room
Issues with cleanliness

Categories

Cleanliness
6.49
Multiple reviews indicated issues with cleanliness, especially noting mosquitoes and low bathroom water pressure.
Service
8.46
Service was positively highlighted, with specific mention of polite and helpful staff.
Location
7.5
The location was generally good, but slight concerns about noise and traffic congestion were noted.
Room Quality
6.95
Room quality received mixed feedback; while some rooms were good, others had significant issues like old AC and poor maintenance.
Amenities
6.98
Amenities were mentioned as satisfactory, but issues like the elevator's small size and parking were concerns.
Value for Money
7.94
Some reviews suggested the hotel represented decent value, but others felt the experience did not match the price.
Food and Beverage
7.39
There were no specific mentions about food and beverage options.
Overall Experience
7.46
Overall experiences varied, with some positive sentiments vs some strong dissatisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:25

Property Description

Convenient Location

Modern Amenities

Friendly Service

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Currently, we accept only Vaccinated guests into our property.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 305 reviews
Cleanliness: 6.49
Service: 8.46
Location: 7.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 7.39
Overall Experience: 7.46
I
izwan • solo_traveller • my
10
Pros:

The best hotel ever and the staff very friendly and helpfull

2026-02-14 • via Nuitee
M
mohamed fairuz • family_with_children • my
6
2026-02-12 • via Nuitee
W
Winston • family_with_children • my
6
2025-10-04 • via Nuitee
R
Rajasekaran • solo_traveller • my
9
love my stay!enjoyed!!
Pros:

Love the accomodation!

2025-09-30 • via Nuitee
S
Subri • family_with_children • my
10
2025-09-29 • via Nuitee
G
Govan • solo_traveller • my
10
I really love it.
Pros:

I love the room and the clean bathroom.

Cons:

Everything is good

2025-09-28 • via Nuitee
M
MOHD FAHMI • family_with_children • my
8
Good place to stay
Pros:

Good location. The room and facilities were good.

Cons:

The previous patron smoked cigarette in the room despite clearly mentioned no smoking.

2025-09-15 • via Nuitee
M
Muhlisin • couple • my
8
2025-09-14 • via Nuitee
N
Noorhisham • solo_traveller • sg
5
2025-08-31 • via Nuitee
S
syahrizal • family_with_children • my
7
2025-08-23 • via Nuitee
M
Mamshoog • solo_traveller • mv
2
I normally don’t write negative reviews, but this hotel experience was too disappointing not to share.
Pros:

• Check-in went smoothly. The receptionist, Lucy, was polite and helpful.

• The room size was decent, bed was okay, and the AC initially worked.

Cons:

1. Lift – The lift is the smallest I’ve ever seen in a hotel (only fits 2 people). To reach the 3rd floor it took over a minute, and going down took nearly 3 minutes because you must wait for it to come up first. Very inconvenient.

2. Mosquitoes – The room was full of large mosquitoes. Within 20 minutes I had to go down to reception and show my legs. They sent someone to spray, but even after I went out and returned, the problem continued. I ended up buying my own repellent spray.

3. Bathroom – No door, only a curtain. Water pressure was very low. No hot water at night (but it worked in the morning, which makes me think they turn it off to save electricity).

4. Air conditioning – The AC is very old and does not cool properly. At 4:30 AM I woke up sweating. It only started cooling again after I turned it off for 15 minutes, but then stopped working again a couple of hours later. Clearly, the compressor is faulty.

5. Overall experience – I booked the most expensive “King Room,” but the facilities were still far below acceptable standards.

I originally planned to stay 5 nights for business but only booked 1 night to try it out. I’m very glad I didn’t extend. The next day, I moved to a much better hotel at the same price through Booking.com and had a far more comfortable stay.

Later, I found out this hotel used to be an OYO property. Honestly, I’ve stayed at OYO hotels before and they were better than this.

Final Note: This hotel needs serious improvement in cleanliness, maintenance, and facilities. I would not recommend it to anyone.

2025-08-21 • via Nuitee
Y
Yee • extended_group • my
6
Overall worth money value
Pros:

Clean toilet.

Cons:

Slow lift and staff slow and hard to reach out.

2025-08-09 • via Nuitee
A
Azrin • family_with_children • my
1
Pros:

Suka sangat bilik besar, bersih dan selesa.

Cons:

Tapi air dlm toilet sgt la kecik n slow. Tv langsung takde siaran. Kebetulan plak masa nak cek out, tgh service lift. Terpaksa turun guna tangga. Dgn ada anak lg. Agak seram sikit bila guna tungga.

2025-07-30 • via Nuitee
B
Bijay • couple • my
6
2025-07-27 • via Nuitee
M
Mimi • family_with_children • my
8
2025-07-19 • via Nuitee
S
Saravanan • young couple • my
6
Pleasant
2025-07-19 • via Nuitee
S
Syaza • family with young children • my
8
Very good
Pros:

I stayed at this hotel last week and had a pleasant experience. The staff were very friendly and welcoming, which made the stay even more enjoyable. The room was clean, comfortable, and well-maintained. I also appreciated that the hotel had a lift, making it convenient for guests with luggage or mobility concerns.

Although there were a few minor issues during my stay, the staff handled them quickly and efficiently. Overall, I was very satisfied and would definitely consider staying here again in the future.

Cons:

The main downside was the limited parking space, which made it difficult to find a spot, especially during busy times. Additionally, the hotel is located in a densely populated area, so traffic congestion and noise from the surroundings can be a bit bothersome at times.

2025-07-17 • via Nuitee
V
Vinothienii • review category business travellers • my
7
Good
2025-07-14 • via Nuitee
A
Ahmad • review category business travellers • my
8
Amazing
Pros:

Clean and very clean bathroom

Cons:

Very slow lift

2025-07-14 • via Nuitee
N
Nan • review category business travellers • my
7
Good
2025-07-07 • via Nuitee