Hotel Casablanca Tuxtla

Hotels
6.4 (52 reviews)
Avenida 2a. Norte Oriente 251 , Tuxtla Gutiérrez , mx

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable price
Cons:
Cleanliness issues
Uncomfortable beds
Inconsistent pricing

Categories

Cleanliness
5.06
Comments about poor bathroom cleanliness and overall maintenance imply issues.
Service
7.53
The staff is described as very friendly, contributing positively to the experience.
Location
8.57
Many reviews highlight the convenient and central location of the hotel.
Room Quality
5.02
Multiple mentions of uncomfortable beds and issues with mattresses.
Amenities
5.05
Limited positive feedback about amenities; some functionality issues reported.
Value for Money
7.51
Some disappointment with pricing transparency noted, but price considered acceptable.
Food and Beverage
6.06
Mentioned variety in food options; no significant complaints or praises found.
Overall Experience
6.43
Overall sentiment leans neutral with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:39

Property Description

Convenient Location and Nearby Attractions

Hotel Casablanca Tuxtla is ideally located in Tuxtla Gutiérrez, just a short distance from popular attractions such as Sumidero Canyon, Botanical Garden Dr. Faustino Miranda, and Victor Manuel Reyna Stadium. Guests can easily explore the city with the tour desk and reception assistance available at the hotel.

Comfortable Accommodation and Relaxing Spaces

The hotel offers comfortable non-smoking rooms with garden views, free WiFi, and a shared lounge for guests to unwind. Each room is equipped with a private bathroom and cozy bed linen, ensuring a relaxing stay for all visitors.

Convenient Amenities and Helpful Services

With free WiFi throughout the property and informative assistance at the reception, Hotel Casablanca Tuxtla ensures a convenient stay for guests. Whether you're visiting for leisure or business, this hotel is the perfect choice in Tuxtla Gutiérrez.

Book your stay at Hotel Casablanca Tuxtla now to experience comfort and convenience in the heart of the city.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for MXN 100 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 52 reviews
Cleanliness: 5.06
Service: 7.53
Location: 8.57
Room Quality: 5.02
Amenities: 5.05
Value for Money: 7.51
Food and Beverage: 6.06
Overall Experience: 6.43
Y
Yennifer Dayanna • couple • co
7
Es un buen lugar para pasar la noche en una estadía corta y con presupuesto limitado.
Pros:

El hotel está ubicado cerca del parque central, lo que facilita el desplazamiento a lugares de interés de la ciudad. Además, sus áreas comunes son agradables.

Cons:

El baño de la habitación estaba deteriorado, lo que se notaba especialmente en el estado de la ducha y de la porcelana del sanitario. Por otra parte, uno de los recepcionistas fue poco atento frente a las preguntas o solicitudes que hacíamos, puesto que permanecía entretenido en el computador.

2026-02-10 • via Nuitee
M
Miguel angel • family_with_children • mx
6
2026-02-09 • via Nuitee
J
Jose • solo_traveller • us
7
Mas o menos
Cons:

No todos losdias habia agua calie
Nte

2026-02-08 • via Nuitee
I
Isabela • couple • mx
8
Bien
Pros:

Ubicación

Cons:

Baños

2026-01-21 • via Nuitee
I
Isabela • couple • mx
8
Buen lugar para dos noches
Pros:

Ubicación

Cons:

Baño antiguo

2026-01-21 • via Nuitee
E
Eduardo • solo_traveller • mx
10
Muy bueno
Pros:

Muy buena ubicación cerca del centro de la ciudad

Cons:

No hay comentario

2026-01-19 • via Nuitee
J
juan miguel • family_with_children • mx
10
Pros:

Hubicasion

Cons:

Quisas remodelscion

2026-01-19 • via Nuitee
E
Esteban • couple • mx
8
2026-01-19 • via Nuitee
L
Luca • family_with_children • mx
10
2026-01-19 • via Nuitee
J
juan miguel • family_with_children • mx
10
Pros:

Hubicasion

Cons:

Qe en las segunda vez qe fui el ventilador no prendía y no había foco en el baño no prendía

2026-01-19 • via Nuitee
I
ishnaider • family_with_children • ht
6
2026-01-18 • via Nuitee
M
Martinez Garcia • family_with_children • mx
8
Pros:

La atención del personal muy atento.

Cons:

Las puertas de los cuartos en mal estado.

2026-01-15 • via Nuitee
P
PAT • family_with_children • mx
5
Pros:

La ubicacion

Cons:

El baño tiraba agua en el lavabo y no hay agua caliente la television sin señal todo el tiempo y el personal poco atento

2026-01-05 • via Nuitee
R
Reyna • family_with_children • mx
8
Pros:

Las instalaciones y los souvenirs

Cons:

Que no había agua caliente en el baño y no estaban llenos los contenedores de jabón de mano y shampoo

2025-12-31 • via Nuitee
V
Vazquez Cruz • family_with_children • mx
5
Cons:

No me respetaron el precio que maneja Booking

2025-12-22 • via Nuitee
A
Aranzazu • family_with_children • mx
7
Pros:

La ubicación

Cons:

Las camas un poco duras

2025-12-22 • via Nuitee
D
Dulce Selene • family_with_children • mx
3
Pros:

La ubicación

Cons:

La cama es de concreto , colchones duros y la regadera era muy poca el agua que bajaba.

2025-12-21 • via Nuitee
C
cristian alberto • family_with_children • mx
8
2025-12-13 • via Nuitee
K
KORYZANDA • family_with_children • mx
7
Apesta a pipi
Pros:

El precio

Cons:

La limpieza del baño

2025-12-12 • via Nuitee
A
avaloz • family_with_children • mx
7
2025-12-06 • via Nuitee