Jansyn Hotel Restaurant

Hotels
8.3 (88 reviews)
Issyk-Kul'skaya ул.Сыдыкбекова 159а , Karakol , kg

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean hotel
Helpful staff
Good breakfast
Cons:
Issues with cleanliness
Location is inconvenient
Beverage quality could improve

Categories

Cleanliness
7.01
Mentioned issues with cleanliness in rooms and dining areas.
Service
9.98
Numerous compliments about staff being kind and helpful.
Location
7.52
Some issues mentioned regarding the location being far from key activities.
Room Quality
8.47
Good feedback on room cleanliness and comfort.
Amenities
8.5
Basic amenities available; generally positive.
Value for Money
8.96
Considered good value for the price point.
Food and Beverage
7.01
Mixed reviews on food quality and breakfast experience.
Overall Experience
8.98
Overall good experience with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:06

Property Description

Convenient Amenities
JANSYN in Karakol offers a 3-star experience with a shared lounge, restaurant, and bar. Enjoy the convenience of concierge service, luggage storage, and free WiFi throughout the property.

Comfortable Rooms
Each room at JANSYN features a seating area, flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Relax in comfort with cozy bed linens and towels provided during your stay.

Delicious Dining Options
Start your day right with a Full English/Irish breakfast available daily at the hotel. Additionally, guests can explore nearby skiing activities for a memorable experience in Karakol.

Book your stay at JANSYN now for a delightful and convenient experience in Karakol!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 88 reviews
Cleanliness: 7.01
Service: 9.98
Location: 7.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 7.01
Overall Experience: 8.98
I
Izhar solo_traveller sg
10
2026-05-28 via Nuitee
J
José Luis solo_traveller es
1
Ноль звёзд
Pros:

Nothing, Lamentable

Cons:

My experience at this hotel was, without a doubt, the worst I have ever had.

I have traveled across many countries throughout my life, staying in hostels, guesthouses, and hotels of all kinds — and nothing has come close to this.

The hotel appears to be run by a family who lives on the premises, and unfortunately, this created significant issues during my stay. On the night in question, young children were running through the corridors, slamming doors, screaming, and playing well past midnight. I fully understand that managing young children is a parental responsibility — but as guests paying to rest, we should not be the ones bearing the consequences.

After three days hiking in the mountains, I politely approached the staff at 11:00 PM — in Russian, making the effort to communicate in their language — and asked whether the noise could be reduced. I was told yes. Nothing changed. At 11:30 PM I approached again, explained the situation calmly, and asked if I could be moved to a different room. The answer was no.

The rooms are not soundproofed in the slightest. From my room at the end of the corridor, I could clearly hear loud music, shouting, and doors slamming from the other end of the building — with no intervention from staff whatsoever.

To make matters worse, not a single member of staff spoke English — and rather than this being treated as an inconvenience to address, it was delivered with an attitude that bordered on pride. That is not a quality one expects from a hospitality business.

The breakfast deserves a special mention: I have camped at 3,000 metres altitude, and the food there was genuinely better.

I would not recommend this hotel to anyone who values rest, basic communication, or simple human decency from staff. If a paying guest raises a concern — once, twice, three times — and is met with indifference every single time, that is not hospitality. That is a complete failure of the most basic duty of care.

Zero stars.

2026-05-27 via Nuitee
E
Elizaveta couple kg
6
2026-05-26 via Nuitee
M
Marius couple lt
10
2026-05-25 via Nuitee
S
Sejad solo_traveller de
10
2026-05-25 via Nuitee
K
Kseniia solo_traveller ru
10
Pros:

Хорошее соотношение цены и качества

2026-05-19 via Nuitee
K
KONDRATENKO couple ru
10
Все отлично, все понравилось
Pros:

Отель понравился, вкусные завтраки, номера чистые, есть все необходимое

2026-05-18 via Nuitee
K
KONDRATENKO couple ru
10
Pros:

Отличный отель, нам так понравилось пребывание здесь, что мы решили остаться еще на один день. Очень вежливый и отзывчивый персонал, всегда готовы помочь. У нас была просьба заменить на завтрак жареные яйца на вареные, без проблем внесли изменения, за что отдельное спасибо. Завтраки очень вкусные. Номер очень понравился: чисто, уютно, есть всё необходимое для комфортного отдыха. С удовольствием вернемся снова!

2026-05-16 via Nuitee
K
KONDRATENKO couple ru
10
Комфортный номер, все необходимое предоставляется, чисто, вкусные завтраки
Pros:

Понравился отель, соответствует цена и качество

Cons:

-

2026-05-15 via Nuitee
R
Ryszard solo_traveller pl
10
Pros:

W pokoju czysto i jest wszystko co potrzeba. Personel miły i bardzo pomocny.

2026-05-14 via Nuitee
S
Sven couple nl
6
Medium verblijf
Pros:

De ligging van het hotel was prima

Cons:

Bed was echt mega hard. Warm water was uiteindelijk op. Niet heel erg schoon. Ontbijt was ook niet super.

2026-05-13 via Nuitee
K
Katya couple nl
10
Very nice place with affordable price, I recommend staying there!
Pros:

Everything was nice, spacious room with shower. It is more of a ski resort hotel and was empty during the beginning of May. People working there were extremely kind and hospitable. The breakfast was fine.

Cons:

Everything was nice!

2026-05-10 via Nuitee
F
Filip extended_group cz
9
2026-05-07 via Nuitee
E
Elena couple dk
10
Very lovely stay!
Pros:

The cleanness was on spot

2026-04-28 via Nuitee
Жулдыз couple kz
10
Спасибо большое персоналу что хорошо нас встретили и все было на высшем уровне. Мы еще приедем!👍💐
Pros:

Чисто, уютно, вежливый персонал, вкусный завтрак, советую всем

2026-04-27 via Nuitee
D
Denver Paul solo_traveller ae
10
2026-04-27 via Nuitee
A
Aleksandr couple ru
10
2026-04-24 via Nuitee
O
OLGA108 extended_group ru
10
2026-04-23 via Nuitee
J
Justin couple de
9
Pros:

Alles war in Ordnung. Die Mitarbeiter waren hilfsbereit. Wir waren eine Nacht dort und dafür war es in Ordnung

2026-04-16 via Nuitee
B
Basia couple pl
10
Pros:

Bardzo czysto

2026-04-15 via Nuitee