Hotel O Destiny Riverside Hotel

Hotels
•
Belvilla
6.5 (299 reviews)
, Kota Bharu , my

listing image 1
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Children allowed

Facilities

Air conditioning
Room service
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Value pricing
Cons:
Poor cleanliness
Unhelpful service

Categories

Cleanliness
2.96
The reviews indicated significant issues including dirty rooms and unclean linens.
Service
5.93
Reviews mentioned unhelpful staff and poor service overall.
Location
9.47
Many reviewers appreciated the hotel's good location near the river.
Room Quality
4.92
Complaints about rooms being small, dirty, and not as shown in the photos.
Amenities
6.95
Limited references to amenities; some concerns about lacking basic items.
Value for Money
9.41
Some guests felt the pricing was justified, but issues with cleanliness overshadowed this.
Food and Beverage
7.46
No specific comments on food; assumed standard for a budget hotel.
Overall Experience
4.93
Overall a bad experience according to several reviews, especially highlighted by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:01

Property Description

Convenient Location
Modern Amenities
Family-Friendly Accommodation

Book your stay at Destiny Riverside Hotel today for a memorable experience in Kota Bharu!

Important information:

Currently, we accept only Vaccinated guests into our property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 299 reviews
Cleanliness: 2.96
Service: 5.93
Location: 9.47
Room Quality: 4.92
Amenities: 6.95
Value for Money: 9.41
Food and Beverage: 7.46
Overall Experience: 4.93
A
anna • solo_traveller • my
2
Receptionist a LIAR
2026-03-20 • via Nuitee
N
Nafyeza • family_with_children • bn
5
2026-03-13 • via Nuitee
A
Azmer • couple • my
1
2026-03-12 • via Nuitee
N
NORMAH • family_with_children • my
7
2026-03-08 • via Nuitee
F
Farah • family_with_children • my
7
2026-03-03 • via Nuitee
J
Jenny Chang Shuh Ni • family_with_children • my
1
Cons:

Not recommend at all!!!! I checked in for 5 minutes just to kill mosquitos and hear bets sound outside of the window, then I checked out! Even corridor looks scary. I get arranged at the last room, all the way to the room is like hundreds of mosquitos!!!! I open the door and mosquitos flies in the room too!! Their room doesn't looks same as photo, i couldn't upload photo or video because my 5 minutes inside is just to kill mosquitos and straight away booked another better hotel. Even is budget but PLEASE take good care and responsible of your hotel as we spent our money too.

2026-03-01 • via Nuitee
H
Huda • extended_group • my
1
Hotel irresponsible !!
Pros:

Hotel call mentioned all room has fully booked so they ask me to cancel the booking but the booking cannot be cancel. I don’t get my cancellation money!!

Cons:

Hotel call mentioned all room has fully booked so they ask me to cancel the booking but the booking cannot be cancel. I don’t get my cancellation money!!

2026-02-27 • via Nuitee
M
MOHD AZLAN • family_with_children • my
5
2026-01-30 • via Nuitee
R
Régine • solo_traveller • re
5
Cons:

Propreté, serviette tachée, jaunie et draps douteux, tout était vieillot...j'ai dû payer un supplément car la 1ère chambre n'avait aucune ouverture et sentait la moisissure...bref...pas recommandable.

2026-01-25 • via Nuitee
A
Azmi • solo_traveller • my
8
2026-01-21 • via Nuitee
S
shahrul • couple • my
7
2026-01-20 • via Nuitee
R
Ramli masdar • solo_traveller • my
6
2026-01-19 • via Nuitee
M
Muhammad Athir • extended_group • my
7
2026-01-19 • via Nuitee
A
Azrie • family_with_children • my
1
Pros:

Pemandangan

Cons:

Letrik tiada pada hari kedua

2026-01-19 • via Nuitee
I
Izzati • couple • my
7
2026-01-19 • via Nuitee
M
maike • couple • de
1
2026-01-19 • via Nuitee
J
Jenna • extended_group • fr
1
Un cauchemar : hôtel insalubre, trompeur et irrespectueux, à fuir absolument.
Pros:

Rien du tout. Absolument aucune satisfaction. Seule une personne du personnel le soir a tenté d’être un minimum humain, mais ça ne change rien à l’horreur de l’expérience.

Cons:

C’était une catastrophe totale. La chambre était immonde : draps marrons, tachés, pleins de crasse et de moisissure, avec une odeur écœurante. La salle de bain était inondée car quelqu’un s’était douché juste avant notre arrivée. La chambre ne ressemblait en rien aux photos : sans fenêtre, étouffante et complètement isolée. Quand nous avons demandé de l’aide, le réceptionniste de la journée nous a méprisés, refusant catégoriquement de nous changer de chambre, comme si c’était normal de dormir dans la saleté. Ce monsieur nous a clairement laissées tomber, sans aucune considération. Ce n’est que le soir qu’un autre employé, choqué lui-même par l’état de la chambre, a fini par nous donner une autre clé. Mais même la deuxième chambre était dégoûtante : encore des draps sales et une propreté inexistante. Cet hôtel est une honte, mensonger sur les photos et totalement irrespectueux envers ses clients.
Même si la chambre est à petit prix, ce n’est pas une excuse pour la saleté et le manque de respect envers les clients.

2026-01-19 • via Nuitee
N
nik.m. • family_with_children • my
4
2026-01-15 • via Nuitee
R
Rosdi • family_with_children • my
8
Terbaik
Pros:

Pemandangan tepi sungai

Cons:

Ok je

2026-01-11 • via Nuitee
D
datu najer datu • family_with_children • my
5
2026-01-07 • via Nuitee