Richmonde Hotel Ortigas, Manila

Hotels
8 (600 reviews)
21 San Miguel Avenue, Ortigas Center , Manila , ph

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Spacious rooms
Good location
Cons:
Outdated furnishings
Limited amenities
Breakfast variety issues

Categories

Cleanliness
7.96
Generally clean rooms, but some reviews mention outdated furnishings.
Service
8.93
Staff were very helpful and accommodating during the stay.
Location
8.97
Well-located hotel with easy access to various places.
Room Quality
7.92
Rooms are described as spacious but some furnishings are outdated.
Amenities
7.45
Limited amenities noted, with some guest dissatisfaction.
Value for Money
7.91
Generally considered good value, though age of furnishings noted.
Food and Beverage
6.96
Breakfast options lacked variety and some issues with cleanliness.
Overall Experience
7.93
Mostly positive experiences, with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:09

Property Description

Luxurious Amenities
The Richmonde boasts an indoor pool, fitness center, and massage treatments, providing guests with 4-star comfort and relaxation during their stay.

Convenient Location
Situated just a short walk from major shopping centers like SM Megamall and Robinsons Galleria, The Richmonde offers easy access to entertainment and dining options for guests to explore.

Exceptional Services
From currency exchange to 24-hour room service, guests can expect top-notch service at The Richmonde, ensuring a seamless and enjoyable experience throughout their visit.

To experience the perfect blend of luxury, convenience, and exceptional service, book your stay at The Richmonde today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 1,675 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and costs PHP 500 per 24 hours.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 600 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.93
A
Atsushi • solo_traveller • jp
7
施設の老朽化はあるものの、低価格で立地が良く近隣にコンビニやレストランが複数ある。
Cons:

施設の老朽化の影響が多少ありました。トイレ故障、エアコン不良、ルームキー不良等。

2026-03-26 • via Nuitee
A
Alip • family_with_children • ph
9
Pros:

Very accommodating, and staff are attentive and approachable.

2026-03-22 • via Nuitee
S
Samson • couple • au
10
2026-03-18 • via Nuitee
R
remerose • family_with_children • ph
9
Pros:

Good location
Friendly staff

2026-03-17 • via Nuitee
T
Tatsuya • solo_traveller • jp
9
2026-03-07 • via Nuitee
P
Patrick • extended_group • us
8
I sincerely wnjoyed my stay @ Richmonde Hotel Ortigas and will stay there again in the future.
Pros:

Hotel staff extremely helpful and courteous

Cons:

Everything was great

2026-02-13 • via Nuitee
M
Ma. Leonila • couple • ph
9
Cons:

The description on booking.com said there would be a King size bed, but the property said they didn’t have a king size bed

2026-02-08 • via Nuitee
S
Soria • family_with_children • gr
9
2026-01-30 • via Nuitee
R
Roger ( Gurmeet ) • solo_traveller • ca
10
Excellent
Pros:

Janette took care of me well.
I am very satisfied and grateful
Thank you

2026-01-30 • via Nuitee
N
Nahid • solo_traveller • bd
6
2026-01-21 • via Nuitee
J
Judy • family_with_children • ph
8
Value for money
Pros:

The room was spacious and comfortable

Cons:

Not much amneties

2026-01-20 • via Nuitee
K
Karen • solo_traveller • my
8
Pros:

The hotel staff were very helpful and accomodating when I needed them since I was injured during my stay. They helped me a lot during my stay.

Cons:

The room, even if it looks a bit old/outdated due to some of the furnishing but what I didn't like is the shower since it's in the same area as the bath tub. Otherwise, it is still ok since it is clean.

2026-01-20 • via Nuitee
M
Maria Johoanna • extended_group • ph
8
2026-01-20 • via Nuitee
F
Franshay • extended_group • gu
6
2026-01-19 • via Nuitee
H
Hyangsuk • extended_group • kr
7
Pros:

The amenities, including two complimentary bottles of water, were highly appreciated.

Cons:

It is recommended that a greater variety of fresh vegetables be made available at breakfast."

2026-01-19 • via Nuitee
M
Mennilyn • family_with_children • us
10
Very helpful staff and accommodating
Pros:

Very clean and accommodating staff and courteous

2026-01-06 • via Nuitee
C
Celestino • family_with_children • ph
9
I love Richmonde. We’ve stayed there multiple times and have always had a great experience.
Pros:

The room is clean, comfortable and large enough for my family

Cons:

Misunderstanding on my booking about the swimming pool and breakfast

2025-12-28 • via Nuitee
N
Nikki Paqueo • family_with_children • ca
5
2025-12-28 • via Nuitee
A
Antonio Dominic • couple • ph
9
2025-12-27 • via Nuitee
M
Mary Josefti • family_with_children • ph
10
2025-12-22 • via Nuitee