Faisalabad Serena Hotel

Hotels
•
Serena Hotels
8.4 (236 reviews)
Faisalabad Serena Hotel, Club Road, Faisalabad, Pakistan. , Faisalabad , pk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Ambience
Comfort
Cons:
Cleanliness issues
Staff behavior

Categories

Cleanliness
7.68
Multiple reviews indicated issues with cleanliness, particularly in the bathrooms and room maintenance.
Service
8.65
Service was described as professional, but with some negative feedback about rudeness from certain staff.
Location
9.19
Consistently praised in reviews for its great ambience and setting.
Room Quality
7.64
Reviewers mentioned the rooms felt outdated and needed upgrades.
Amenities
8.67
Amenities were generally appreciated, though there were comments regarding specific items needing improvement.
Value for Money
8.13
Some guests felt the overall value was not quite matching the price due to perceived aging of the property.
Food and Beverage
8.68
Breakfast received positive remarks, especially concerning the quality of fruits offered.
Overall Experience
8.55
General sentiments leaned positive, with some concerns, but the overall rating reflects a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:35

Property Description

Luxurious Accommodation with Top-Notch Amenities

Elegant Rooms and Suites: Enjoy tastefully-furnished, air-conditioned rooms and suites with garden views, a minibar, and a flat-screen TV.

Recreational Facilities: Take advantage of the tennis court, fitness centre, seasonal outdoor pool, and squash court for a leisurely stay.

Exceptional Services: Benefit from a 24-hour front desk, complimentary parking, and a restaurant serving authentic Punjabi cuisine.

Experience luxury and comfort at Faisalabad Serena Hotel. Book now for an unforgettable stay!

Important information:

Please note that visitors of guests are not allowed inside the rooms.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    People 12 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 236 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
M
Mudussar • solo_traveller • pk
9
2026-03-07 • via Nuitee
T
Tahira • couple • gb
10
Pros:

Service is outstanding and staff amazing. Location is good

Cons:

There was nothing to not like

2026-02-25 • via Nuitee
A
Ahmed • couple • sa
10
2026-02-23 • via Nuitee
A
Azam Ali • solo_traveller • pk
10
2026-02-22 • via Nuitee
T
Tahira • extended_group • gb
10
Exceptional staff and service
Pros:

Staff was exceptional and the service. Its was for a wedding group and they were accommodating

Cons:

Everything was spot on

2026-02-11 • via Nuitee
M
Moeez • couple • ca
10
2026-01-31 • via Nuitee
L
LastLuke • solo_traveller • gb
8
solid choice in Faisalabad for foregneirs
Pros:

nice, clean and comfortable hotel in Faisalabad. clearly designed for foreigners. has a couple food options inside, nice pool and loads of facilities.
generally clean and well serviced (every day). complementary bottled water 1L/day - crucial

Cons:

typical old-style 5s hotel, could use a modernisation in furniture and style.
food is priced according to western standards, which is a bit much.
could use air filtration in winter due to insanely high smog levels. i used my travel air purifier and it was filthy after 5 days of running.

2026-01-27 • via Nuitee
M
Muhammed • couple • ae
10
Enjoyable experience at a top class hotel
Pros:

The decor, ambiance and service at the hotel. Selection and quality of food overall.

Cons:

Nothing

2026-01-26 • via Nuitee
S
Saeed • extended_group • gb
10
2026-01-26 • via Nuitee
A
Ali • solo_traveller • pk
8
Overall good
Pros:

Fine

Cons:

Nothing

2026-01-20 • via Nuitee
M
Mr • family_with_children • pk
10
2026-01-19 • via Nuitee
J
Jahanzaib • couple • pk
10
2026-01-19 • via Nuitee
R
Rizwan • couple • gb
7
Pleasant stay but more attention needs to be paid to the cleanliness
Pros:

Staff were helpful and went out of their way especially if you tipped them.

Cons:

Cleanliness was lacking. Dusty rooms where the dust was clearly visible.

2026-01-19 • via Nuitee
F
Frank • couple • us
10
2026-01-19 • via Nuitee
M
Maaz • couple • pk
8
2026-01-16 • via Nuitee
K
Khurram • family_with_children • ae
10
2026-01-15 • via Nuitee
S
Siqondisiwe-Ondi • couple • gb
10
Amazing
Pros:

Location
Cleanliness
Staff were approachable and helpful

2026-01-15 • via Nuitee
O
Omer • solo_traveller • gb
7
2026-01-12 • via Nuitee
A
Abdul • solo_traveller • pk
10
Dream hotel to stay
Pros:

Nice & comfortable

Cons:

Nice & comfortable

2026-01-10 • via Nuitee
O
Omar • couple • gb
10
2026-01-10 • via Nuitee