Faisalabad Serena Hotel

Hotels
•
Serena Hotels
8.4 (316 reviews)
Faisalabad Serena Hotel, Club Road, Faisalabad, Pakistan. , Faisalabad , pk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Ambience
Comfort
Cons:
Cleanliness issues
Staff behavior

Categories

Cleanliness
7.68
Multiple reviews indicated issues with cleanliness, particularly in the bathrooms and room maintenance.
Service
8.65
Service was described as professional, but with some negative feedback about rudeness from certain staff.
Location
9.19
Consistently praised in reviews for its great ambience and setting.
Room Quality
7.64
Reviewers mentioned the rooms felt outdated and needed upgrades.
Amenities
8.67
Amenities were generally appreciated, though there were comments regarding specific items needing improvement.
Value for Money
8.13
Some guests felt the overall value was not quite matching the price due to perceived aging of the property.
Food and Beverage
8.68
Breakfast received positive remarks, especially concerning the quality of fruits offered.
Overall Experience
8.55
General sentiments leaned positive, with some concerns, but the overall rating reflects a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:35

Property Description

Luxurious Accommodation with Top-Notch Amenities

Elegant Rooms and Suites: Enjoy tastefully-furnished, air-conditioned rooms and suites with garden views, a minibar, and a flat-screen TV.

Recreational Facilities: Take advantage of the tennis court, fitness centre, seasonal outdoor pool, and squash court for a leisurely stay.

Exceptional Services: Benefit from a 24-hour front desk, complimentary parking, and a restaurant serving authentic Punjabi cuisine.

Experience luxury and comfort at Faisalabad Serena Hotel. Book now for an unforgettable stay!

Important information:

Please note that visitors of guests are not allowed inside the rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    People 12 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 316 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
S
Sohaib • couple • pk
9
2026-07-11 • via Nuitee
H
Hamid • solo_traveller • gb
10
Pros:

Beautiful decor and service

2026-07-11 • via Nuitee
H
Hassan • solo_traveller • us
4
Avoid Staying Here
Pros:

Building is beautiful and very well kept. Location is good.

Cons:

The behavior of staff is exceptionally poor. Breakfast staff started arguing with me for complaining to the supervisor regarding his slow service. Also, they treat the locals as is they are not worthy of staying in the hotel. Their priority is to serve the Caucasians. This colonial behavior is prevalent in few other hotels as well. So I am used to it. Breakfast they serve is comparable to a bed and breakfast mote.

2026-07-09 • via Nuitee
K
Kainat • family_with_children • be
10
Extra ordinary
Pros:

Everything was expectional. Hi tea time with muscial environment was amazing. Reception staff was very cooperative. The view and area was great. Dining staff was very nice and there were variety of cuisines.

2026-07-08 • via Nuitee
M
Maria • solo_traveller • pk
9
2026-07-05 • via Nuitee
S
Syed Ameer Shah • couple • fr
6
2026-07-05 • via Nuitee
F
Fezan Kapur • solo_traveller • pk
7
2026-07-03 • via Nuitee
Z
Zeeshan • couple • pk
2
2026-07-01 • via Nuitee
M
Muhammad • couple • pk
10
2026-06-29 • via Nuitee
S
Shehroze Hassan • solo_traveller • pk
10
2026-06-28 • via Nuitee
S
Sheikh Wajahat • couple • pk
9
Amazing property to stay in Faisalabad
Pros:

The best property in Faisalabad. The facilities are amazing. The gym, bedding, breakfast options everything is just top notch. Smart tv in the room is a big plus. It was my third stay of many more to come in the future. The room furniture is aging and starting to show its age. The mini bar menu/price list was not provided. I had to personally inform the staff of the items consumed from the minibar during checkout.

2026-06-24 • via Nuitee
S
Sheikh Wajahat • couple • pk
9
Amazing property to stay in Faisalabad
Pros:

The best property in Faisalabad. The facilities are amazing. The gym, bedding, breakfast options everything is just top notch. Smart tv in the room is a big plus. It was my third stay of many more to come in the future.

Cons:

The room furniture is aging and starting to show its age. The mini bar menu/price list was not provided. I had to personally inform the staff of the items consumed from the minibar during checkout.

2026-06-24 • via Nuitee
S
Sven • couple • de
8
2026-06-23 • via Nuitee
S
Sial • couple • pk
10
2026-06-22 • via Nuitee
A
Afifa • family_with_children • pk
9
2026-06-21 • via Nuitee
G
Ghulam • couple • gb
10
2026-06-19 • via Nuitee
S
Syed Ghulam Abbas • couple • pk
10
2026-06-19 • via Nuitee
S
Syed muhammad ashhar • couple • sa
9
2026-06-16 • via Nuitee
D
dala • solo_traveller • mu
9
2026-06-14 • via Nuitee
F
Faisal • family_with_children • pk
9
Really nice for a family vacation or staycation. Just 2.5 hrs drive from Lahore and Islamabad
Pros:

There are nice sports activities for sport lovers and kids - swimming, table tennis, pool, carrom, tennis, badminton and squash - all in one place. The hotel is neither too big nor too small, so it is easy to navigate. The main restaurant opens at 7:30pm in the evening, which is a bummer. The cafe is really nice, with great tasting food (although slightly pricey). The hotel is really nice for a family vacation or staycation, especially if your kids love sports and swimming.

Cons:

Maybe a better gym. The gym was outdated and crampy.

2026-06-09 • via Nuitee