Pullman Shanghai Jing'an

Hotels
Pullman Hotels and Resorts
8.4 (276 reviews)
330 Meiyuan Road , Shanghai , cn

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and convenient
Great location
Helpful staff
Cons:
Cleanliness issues
Room temperature too hot
Value for money concerns

Categories

Cleanliness
7.9
There were cockroaches in the room and issues with cleanliness noted by several guests.
Service
9.4
Staff was reported to be very helpful and polite, though some service aspects were criticized.
Location
9.4
The hotel is conveniently located near public transport, making it easy to travel around.
Room Quality
7.9
Room temperature issues and size complaints were present, though some enjoyed the space.
Amenities
8.4
Amenities like the breakfast buffet were appreciated, but some consistency issues were mentioned.
Value for Money
7.4
A few guests felt it did not meet expectations for the price compared to similar hotels.
Food and Beverage
7.9
Breakfast options were varied but not up to international standards, as noted by several reviewers.
Overall Experience
8.9
Overall experience was generally positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:57

Property Description

Luxurious Accommodations
Each well-appointed room and suite at Pullman Shanghai Jingan offers a blend of comfort and sophistication, featuring full-length glass windows, high-tech amenities like LCD TVs with full laptop connectivity, plush beddings with 400 thread-count linen, and elegant bathrooms equipped with rainshowers.

Recreational Facilities
Guests can unwind and stay active during their stay with access to the hotel's modern fitness center and rejuvenating spa services. Whether you prefer starting your day with a workout or ending it with a relaxing massage, the hotel has you covered.

Culinary Delights
Indulge in a culinary journey at Pullman Shanghai Jingan with a variety of dining options. From savoring authentic Chinese cuisine to relishing Western dishes at Venu Restaurant, there's something to satisfy every palate.

Experience luxury and convenience at Pullman Shanghai Jingan - Book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 276 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
Z
Zhenyong family_with_children fr
2
Mediocre.
Pros:

L’emplacement.

Cons:

Le personnel à l’accueil. Nous avons réservé une chambre pour 2 adultes et un enfant. Avec le petit déjeuner compris. Mais à l’arrivée on nous persiste à dire que le tarif payé TOUT compris à booking ne comprend pas le petit déjeuner pour notre enfant !! Quel surprise !

2026-05-09 via Nuitee
H
Hassan couple nl
10
Geweldig , 🤩
Pros:

Personeel was zeer vriendelijk en behulpzaam we hebben echt genoten van ons verblijf bij pullman

Cons:

Niks

2026-05-09 via Nuitee
J
JIALIN extended_group hk
8
2026-05-09 via Nuitee
N
Noor Salsabila couple my
6
Pros:

*Room is clean and aesthetic
*Easy access to Shanghai Railway station/metro station
*Reception can converse well in english when spoke with them
*They generously provided on the drinking water bottle in the room..6bottles everyday
*Wifi provided but too slow
*Attentive staff upon complaining things..they responded promptly

Cons:

*Non-smoking floor but can smell strong cigarette smokes everyday and it absorbed in my room..having sore throat due to having smokes allergy…complaint to the reception and they said have informed guest next door not to smoke and did offer me to move to another floor but i refused to since the smoking one is the guest next door and how come he stays in the non smoking floor…the next day still the same having ciga smokes smells continuously till my 6th days stayed there.
*The Room view is too bad..not a city view but just the opposite building and the parking side
*No halal/muslim-friendly option for Muslim breakfast
*Ceiling rain shower did not works well as it still drop cold water when you choose not to use it
*No bidet spray or smart bidet
*On the First day, the welcome screen on the tv appeared to be another guest name and did complaint to reception and they only fix it on the 3rd day
* Luggage stand/rack need to request

2026-05-09 via Nuitee
V
Vanessa family_with_children gb
10
Pros:

You come up the underground to the hotel entrance

Cons:

You need to but a swimming hat to use the swimming pool

2026-05-08 via Nuitee
A
Awais family_with_children fr
10
Pros:

Thanks a lot to gloria ge, she was very professional!! I love the hotel

2026-05-08 via Nuitee
H
Hartmut solo_traveller ch
10
Pullman Shanghai Jing‘an ist ein Erlebnis, habe den Aufenthalt von der ersten bis zur letzten Minute genossen!
Pros:

Die Nähe zur Shanghai Railway Station und zur Subway, der Swimmingpool, die gut durchdachte Ausstattung der Zimmer, das wirklich gelebte Nachhaltigkeits-Konzept, die echte Ruhe auf den Zimmern, das reichhaltige Frühstück, die angenehm lebendige Atmosphäre in Lobby, Frühstückssaal und begrüntem Innenhof, das aufmerksame und stets hilfsbereite Personal, nicht zuletzt der Suzhou River, der in 10 Minuten zu Fuss zu erreichen ist und dessen reich gestaltete Uferpromenade zum Flanieren einlädt.

2026-05-08 via Nuitee
Y
Yekaterina family_with_children kz
10
2026-05-08 via Nuitee
K
kokwah couple au
8
2026-05-07 via Nuitee
C
Ching Chen solo_traveller tw
10
很棒
Pros:

床好睡隔音好
前台員工效率超高 做事仔細不馬虎

2026-05-07 via Nuitee
L
Luis couple de
8
Gesamt war es ein gelungener und schöner Aufenthalt.
Pros:

Gut gelegen an dem Shanghai Bahnhof, allerdings benötigt man für viele Sehenswürdigkeiten mit der Metro immer einen Umstieg.

Cons:

Für einen niedrigeren Preis, findet man meiner Meinung nach ähnlich gute Hotels in Shanghai.

2026-05-07 via Nuitee
H
Hsu solo_traveller tw
9
2026-05-07 via Nuitee
J
Justin couple tw
10
Pros:

必須給這家酒店滿分好評!整體環境高端大氣,大堂整潔敞亮,氛圍感十足。工作人員服務細緻周到,有任何需求都能及時響應,耐心解答各種問題,服務特別暖心。房間空間寬敞通透,佈局合理,設施配備齊全,空調制冷制熱效果很好,網絡網速流暢不卡頓。衛生做得無可挑剔,角落都沒有灰塵,床單被罩乾淨無污漬。地理位置絕佳,交通出行十分便利,打車坐地鐵都很方便。早餐種類豐富,食材新鮮、口味清淡可口,性價比直接拉滿。入住全程體驗感極佳,沒有任何槽點,已經列入常住清單,強烈推薦!

2026-05-06 via Nuitee
S
shraddha couple in
8
Charming !
Pros:

Well located and beautiful ! Catered to our needs and also have some sustainable options that they’re using … our stay was comfortable … also late checkout was helpful !

Cons:

Nothing too strong… but maybe drinking water should be unlimited …. They did increase our limit though … some things in the bathroom need to be refurbished … sink to specific !

2026-05-06 via Nuitee
明哲 couple cn
9
不错
Pros:

整体比较干净,附近有地铁方便出行

Cons:

浴室的顶喷淋浴头是坏的,Wi-Fi网速较慢

2026-05-06 via Nuitee
J
JONGSIK solo_traveller kr
10
Pros:

깨끗하고 친절해요

2026-05-05 via Nuitee
M
Miran solo_traveller de
10
Pros:

Super Lage freundliches Personal schönes zimmer

2026-05-05 via Nuitee
O
Ozan solo_traveller tr
10
Wonderful
Pros:

All the staff were very attentive and helpful. The breakfasts were very varied and filling.The gym was clean and tidy. The location was right next to the train station. Whenever I needed a taxi, the location allowed me to reach anywhere quickly.

2026-05-04 via Nuitee
T
Teresa couple de
10
Pros:

Es war auf unserer 3 wöchigen Reise durch China,das beste Hotel. Wir bekamen sogar ein kostenloses Upgrade

2026-05-04 via Nuitee
A
Alwin couple nl
8
Fijn en mooi hotel, goed bereikbaar
Pros:

Schone mooie kamers, het hotel heeft een mooi design, inchecken verliep soepel en zeer vriendelijk. De metro en een groot treinstation liggen direct naast het hotel. Fijn groot zwembad en de schoonmakers waren ontzettend vriendelijk en professioneel. De bedden zijn fantastisch!

Cons:

Als ik dan iets moet noemen: de meeste portiers bij de entree van het hotel waren totaal ongeïnteresseerd, veelal in gesprek met elkaar of bezig op hun telefoon en hadden geen oog voor (arriverende) gasten. Niet 5-sterren waardig. Bij het zwembad is een badmuts verplicht, wat volledig OK is, maar er moest €10,- voor worden betaald. Dat had ik toch bij de prijs inbegrepen verwacht…

2026-05-04 via Nuitee