Pullman Shanghai Jing'an

Hotels
Pullman Hotels and Resorts
8.4 (665 reviews)
330 Meiyuan Road , Shanghai , cn

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and convenient
Great location
Helpful staff
Cons:
Cleanliness issues
Room temperature too hot
Value for money concerns

Categories

Cleanliness
7.9
There were cockroaches in the room and issues with cleanliness noted by several guests.
Service
9.4
Staff was reported to be very helpful and polite, though some service aspects were criticized.
Location
9.4
The hotel is conveniently located near public transport, making it easy to travel around.
Room Quality
7.9
Room temperature issues and size complaints were present, though some enjoyed the space.
Amenities
8.4
Amenities like the breakfast buffet were appreciated, but some consistency issues were mentioned.
Value for Money
7.4
A few guests felt it did not meet expectations for the price compared to similar hotels.
Food and Beverage
7.9
Breakfast options were varied but not up to international standards, as noted by several reviewers.
Overall Experience
8.9
Overall experience was generally positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:57

Property Description

Luxurious Accommodations
Each well-appointed room and suite at Pullman Shanghai Jingan offers a blend of comfort and sophistication, featuring full-length glass windows, high-tech amenities like LCD TVs with full laptop connectivity, plush beddings with 400 thread-count linen, and elegant bathrooms equipped with rainshowers.

Recreational Facilities
Guests can unwind and stay active during their stay with access to the hotel's modern fitness center and rejuvenating spa services. Whether you prefer starting your day with a workout or ending it with a relaxing massage, the hotel has you covered.

Culinary Delights
Indulge in a culinary journey at Pullman Shanghai Jingan with a variety of dining options. From savoring authentic Chinese cuisine to relishing Western dishes at Venu Restaurant, there's something to satisfy every palate.

Experience luxury and convenience at Pullman Shanghai Jingan - Book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 665 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
B
Brendan couple gb
7
2026-07-18 via Nuitee
S
shamith solo_traveller gb
9
2026-07-17 via Nuitee
A
Alvin Zi Long family_with_children my
10
2026-07-17 via Nuitee
S
Saez gomez couple es
9
Pros:

El desayuno, el ambiente, que el personal hablase inglés.

Cons:

las almohadas

2026-07-17 via Nuitee
S
Selina solo_traveller au
10
Amazing hotel and service
Pros:

Everything is amazing here, the amenities the location and service all 100%, would stay here again! The rooms are spacious and comfortable!

Cons:

N/A

2026-07-17 via Nuitee
M
Marzhian family_with_children az
10
2026-07-16 via Nuitee
C
Chong couple kr
10
2026-07-16 via Nuitee
L
Li family_with_children cn
5
2026-07-16 via Nuitee
V
veronique extended_group fr
10
Très bel hôtel, bien situé et le personnel est très agréable et professionnel
Pros:

Hôtel spacieux propre et le personnel est très agréable.

Cons:

Dommage de ne pas savoir qu un bonnet de bain est nécessaire pour la piscine. Mais c est un détail

2026-07-14 via Nuitee
L
Lim couple kr
10
Exceptional Service – The Best Hotel Experience in Shanghai
Pros:

I’ve stayed at many hotels around the world, but Ryan Huang, the manager who assisted me at check-in, is honestly one of the best hotel professionals I’ve ever met. His kindness alone was outstanding, but what impressed me even more was how attentive he was to every little detail.

The level of service and genuine hospitality I received at Pullman Shanghai Jing An was even better than what I’ve experienced at much more expensive five-star hotels near the Bund. Every interaction felt sincere rather than scripted, and that made all the difference. Without a doubt, this was some of the best hotel service I’ve ever experienced.

This was a girls’ trip to celebrate my friend’s birthday, so we had quite many requests throughout our stay. Even so, Ryan took care of everything from A to Z with genuine patience and professionalism. Thanks to him, we have such wonderful memories of both the hotel and our time in Shanghai.

I’d also like to thank Nicholas, Allan, and the rest of the hotel staff. Everyone we met was warm, welcoming, and eager to help. Their excellent hospitality is one of the main reasons I’ll definitely choose Pullman Shanghai Jing An again on my next visit to Shanghai.

Room:
We originally booked an Executive Suite, but after mentioning that we were celebrating a birthday, we were kindly upgraded to the CEO Suite. It was quiet, spacious, and incredibly comfortable. The room was spotless, and the bed was so comfortable that it was the perfect place to relax after a long day of exploring the city.

Cons:

What could be improved? Literally nothing. It was a truly wonderful stay, and I couldn’t have asked for a better hotel experience. Thank you to everyone at Pullman Shanghai Jing An for making our trip so memorable. I can’t wait to come back.

2026-07-14 via Nuitee
C
Cassandre couple fr
7
Bien
Pros:

Le petit déjeuner était vraiment très bien et très varié et l hôtel est proche du métro
Super literie

Cons:

La chambre était moyenne, nous avions une mini fenêtre et une décoration un peu vieillotte
Le jacuzzi était en mauvais état et ne fonctionnait pas

2026-07-14 via Nuitee
F
Ferreira solo_traveller br
10
Muito bom !
Pros:

Sim, confortável e limpa

Cons:

Limpeza

2026-07-13 via Nuitee
O
Ozan solo_traveller tr
10
Harika
Pros:

This was my second stay at this hotel this year. The hotel, its location, and the staff were excellent, as always. This time, flights were cancelled due to adverse weather conditions and a typhoon. Even in this situation, the staff were very helpful in every way. I especially want to thank Ms. Beverly at the reception. She deserves the highest praise for her support and guidance during this process. Thank you for everything.

2026-07-13 via Nuitee
建彰 couple tw
10
Pros:

都很滿意

Cons:

2026-07-13 via Nuitee
A
AH NAM couple sg
10
Thank you for the birthday cake in the room upon my return from the day’s sightseeing. The Reception and concierge staff
Pros:

The hotel is conveniently located adjacent to the Shanghai Railway metro station and Exit 5.

Cons:

Nil

2026-07-13 via Nuitee
H
Hansen solo_traveller dk
10
2026-07-13 via Nuitee
F
Fabian couple ch
10
Modern international hotel near the train station.
Pros:

We came very early and still got a room. It had a fresh ac all around the hotel. The breakfast was very good (European and Asian kitchen). Beverly welcomed us, explained everything we needed to know about the hotel and was very friendly.

2026-07-13 via Nuitee
S
SeungHwan couple kr
10
Pros:

good price!!

2026-07-13 via Nuitee
S
Siew Choo solo_traveller sg
7
Pros:

Rooms are big.

Cons:

No connecting rooms for families.

2026-07-13 via Nuitee
E
Enoch couple de
10
Wohlbefinden im Ausland
Pros:

Richtig gut dass Personal vorallem richtig hervorkommend und man hat sich wie zuhause gefühlt vielen Dank für die gastfreundlichkeit

Cons:

Nichts auszusetzen

2026-07-12 via Nuitee