Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Delicious food
Cons:
Delay in check-in
Crowded breakfast times
Inconsistent room cleanliness

Categories

Cleanliness
8.26
While the hotel received some positive remarks about cleanliness, there were also comments indicating that some rooms were not clean.
Service
9.23
Multiple reviews praised the staff for being friendly, helpful, and providing exceptional service.
Location
9.27
The hotel is consistently noted for its fantastic location, especially its proximity to the airport and local attractions.
Room Quality
8.72
Rooms were described as clean and bright, with good amenities but some dissatisfaction indicated on cleanliness.
Amenities
8.75
Facilities were generally approved, although some suggested improvements in breakfast setup.
Value for Money
8.71
Most reviews felt the hotel provided good value in relation to its price.
Food and Beverage
8.26
Breakfast received mixed reviews with mentions of overcrowding but also positive descriptions of the food selection.
Overall Experience
9.23
Overall, guests expressed a very high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:40

Property Description

Luxurious Interiors and Modern Amenities
The Accord Metropolitan in Chennai offers a lavish experience with marble and gold leaf furnishings in its modern rooms. Enjoy a flat-screen TV, DVD player, and safety deposit box in each room, along with tea/coffee facilities and free newspapers. The en suite bathrooms provide separate bathtub and shower facilities for your comfort.

Relaxation and Wellness Facilities
Unwind at the hotel's indoor pool, gym, hot tub, and sauna in the Fitness Zone. Pamper yourself at the spa and beauty salon, or lounge by the pool on sun loungers. The 24-hour concierge and front desk ensure your needs are always met.

Culinary Delights and Spectacular Views
Indulge in Indian and grilled cuisine at Pergola restaurant with city views, or savor Pan-Asian flavors and international beverages at the rooftop lounge bar. With convenient proximity to local attractions and transportation, The Accord Metropolitan is your perfect Chennai retreat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 6 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1243 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
S
Susheela • solo_traveller • my
10
Excellent
Pros:

Friendly and efficient staff. Service from the Heart

Cons:

Noisy at times

2026-04-10 • via Nuitee
S
Subbiah • solo_traveller • in
10
2026-04-10 • via Nuitee
A
Amanda • couple • gb
5
What promised to be amazing turned out to be bearable
Pros:

As soon as you walk in to the hotel lobby, it feels like you are in a very good hotel and the reception team who checked us in greeted us warmly and were efficient and friendly. We were shown to our room and were happy to find it, and the bathroom, spacious, well appointed and clean. The breakfast buffet was wonderful and we received exceptional service. As we were checking out in the early hours, a small packed breakfast was prepared for us to take.

Cons:

On our first night, we decided to have dinner in the restaurant and unfortunately experienced the worst service we had throughout our time in India. As there was a buffet it appeared that the team weren't enthusiastic that we wanted to go a la carte but said we could. We were ready to order, menus closed, only the second table occupied in the restaurant, about four waiting staff wandering around and some six chefs at the open kitchen and appearing from the back, but we waited and waited. We had to call loudly to get our order taken. We were told that it would be a 30 minutes wait – for a pizza, noodles with vegetables. My husband had also ordered a soup, which happened to be on the buffet. When I enquired, after some time, why at least the soup hadn't been served, I was told that it was being freshly made as it was a la carte! Eventually, the pizza and noodles came and I observed a waiter go to the buffet, filled a bowl with soup, and walked a long way around to bring it to our table. I said 'that has just come from the buffet' – 'no, madam, it hasn't'. We were kept waiting for our bill and had to ask for it twice and then told we couldn't add it to our room. The soup had been removed as my husband said it was awful. (Everything else was very good and fresh.) We complained to reception and spoke to the manager, emphasising that I had been blatantly lied to. He didn't show real concern but two fresh fruit platters were in our room the next day – possibly a sorry but no note to say so.
After the dinner we thought a nightcap might help us to unwind and so headed to the bar. Whether it was a private party we don't know, but music was pumping out with loud karaoke and it appeared full of men who seemed to be very drunk and hyper. It was also very dark in there as well. We felt we had walked in to un underground and very dodgy bar.

2026-04-09 • via Nuitee
B
Bhat • family_with_children • in
10
Exceptional
Pros:

Everything

Cons:

Everything was exceptional

2026-04-08 • via Nuitee
L
Liyakath • extended_group • lk
8
2026-04-07 • via Nuitee
R
Reg • couple • gb
10
Brilliant stay
Pros:

The staff were brilliant, breakfast was out of this world, room was really good, overall one of the best hotels I,ve stayed at for value for money.

Cons:

Nothing.

2026-04-05 • via Nuitee
A
Anusha • family_with_children • au
10
Comfortable and wonderful stay!
Pros:

Everything

Cons:

Nothing

2026-04-03 • via Nuitee
S
Sasitharan • family_with_children • au
10
The hotel’s central location, delicious breakfast at the Brick Oven restaurant, and excellent service made the stay very
Pros:

The hotel is centrally located, making it easy to access key attractions, shopping districts, temples, and malls. Its convenient location also allows guests to explore a variety of cuisines at nearby restaurants. Breakfast at the Brick Oven restaurant was delightful, with delicious dishes served each morning. The customer service was outstanding, with staff at all levels providing excellent support and hospitality throughout the stay.

2026-04-03 • via Nuitee
L
LUCIENNE • family_with_children • fr
10
Hotel à la fois luxueux et familial: on s'y sentait vraiment très bien et donc on reviendra 😊
Pros:

Accueil très agréable,personnel très attentif et attentionné tout particulièrement à l'accueil.Chambres parfaites.Restaurants délicieux.Room service aussi.Premiers contacts en INDE particulierement chaleureux.Merci d'avoir rendu ce séjour particulierement agréable et d'avoir répondu positivement à nos demandes parfois de dernière minute (comme une couturière en urgence🙏🏻).

Cons:

Rien
Tout était parfait.

2026-04-02 • via Nuitee
N
Naidoo • family_with_children • za
10
It was a most enjoyable and memorable stay in Chennai
Pros:

Amazing south Indian food.

Cons:

None

2026-04-02 • via Nuitee
A
Anitha • family_with_children • ch
9
2026-04-01 • via Nuitee
K
Krishnaveni • extended_group • my
10
Great value great stay
Pros:

The cleanliness

Cons:

Nothing

2026-03-31 • via Nuitee
M
Mahesan • couple • gb
9
Over all, we have enjoyed the stay as this was our third visit to the Accord.
Pros:

Good breakfast with variety of south Indian & English breakfast. Rooms are good & beds are comfortable. Bathrooms are clean & cleaned by staff everyday with complementary water bottles. We did had dinner couple of days & I can't complaint about the food options.

Cons:

Dinner in restaurant are over priced where there are few restaurants near by cost lot cheaper with similar options.

2026-03-31 • via Nuitee
D
Devaraj Angamuthu • solo_traveller • my
8
A perfect abode for a 5 day getaway in Chennai
Pros:

Breakfast buffet was good - a variety of cuisine was available. Enjoyed a sumptuous veg buffet dinner at the Royal Indianaa. Staff were polite and helpful at all times. I was travelling alone so I booked the cheapest room but it was fairly large and had all the enecessary amenities needed. Location was superb and getting around was easy and convenient.

2026-03-30 • via Nuitee
A
Ashviny • couple • my
10
2026-03-30 • via Nuitee
N
Noval • family_with_children • in
10
2026-03-28 • via Nuitee
M
Muthukrishnan • extended_group • sg
8
2026-03-26 • via Nuitee
S
Sri Rekha • couple • my
9
Pros:

It’s very near a restaurant and you can actually walk to town..

2026-03-25 • via Nuitee
D
Dushyanthi • couple • gb
10
2026-03-24 • via Nuitee
R
Ramakrishnan • family_with_children • sg
8
Pros:

We liked the staff generally. To be very specific, front desk officer Ms. Aarthi showed excellent response. Besides, Mytheeswaran showed exceptional support in accomplishing our luggage movement with a smile on his face always.

2026-03-24 • via Nuitee